--- title: "Connect Zoho FSM to Viral Loops - APIANT.ai" description: "When \"New Module Entry\" fires in Zoho FSM, your agent runs \"Add Participant\" in Viral Loops." canonical: "https://apiant.ai/connect/zoho-fsm-to-viral-loops" --- # Connect Zoho FSM to Viral Loops When **New Module Entry** fires in [Zoho FSM](https://apiant.ai/connections/zoho-fsm), your agent runs **Add Participant** in [Viral Loops](https://apiant.ai/connections/viral-loops). Describe the whole flow and it is built, tested on every scenario and kept running. Zoho FSM **3** triggers Zoho FSM **13** actions Viral Loops **11** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Zoho FSM and Viral Loops to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Zoho FSM can start in Viral Loops - When **New Module Entry** in Zoho FSM then **Add Participant** in Viral Loops - When **New/Updated Module Entry** in Zoho FSM then **Update participant** in Viral Loops Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Zoho FSM and Viral Loops ## Triggers and actions 3 triggers · 24 actions - Trigger **New Module Entry** Triggers when a new record is created in the chosen Zoho FSM module, such as a work order, request or contact. - Trigger **New/Updated Module Entry** Triggers when a record in the chosen Zoho FSM module is created or updated. - Trigger **Updated Module Entry** Triggers when an existing record in the chosen Zoho FSM module is changed. - Action **Add asset** Creates a new asset in Zoho FSM, optionally linked to a part, contact and company. - Action **Add company** Creates a new company record in Zoho FSM. - Action **Add contact** Creates a new contact in Zoho FSM and returns its id. - Action **Add estimate** Creates a new estimate in Zoho FSM for a contact and company, with optional service and part line items. - Action **Add note** Adds a note to a request, estimate, work order, service appointment, contact or asset record. - Action **Add request** Creates a new service request in Zoho FSM for a contact or company. - Action **Add service appointment** Creates a service appointment for line items of an existing work order in Zoho FSM, scheduled for the given start and end time. - Action **Add work order** Creates a new work order in Zoho FSM with its service line items, customer and addresses. - Action **Create Module Entry** Creates a new record in any Zoho FSM module (Companies, Contacts, Assets, Requests, Work Orders and more) from the field values you supply. - Action **Find Module Entry** Finds records in a Zoho FSM module (such as Contacts, Companies or Work Orders) whose chosen field matches a search value. - Action **Get Related Records** Returns the records related to a Zoho FSM record, such as the notes, work orders or service appointments linked to a contact. - Action **Update Module Entry** Updates an existing record in a Zoho FSM module, such as a company, contact, asset, request or work order, with the field values you supply. - Action **Update work order** Updates an existing work order in Zoho FSM, such as its summary, contact, company, addresses or service line items. - Action **Add Participant** Registers a new participant in a Viral Loops campaign, optionally crediting the participant who referred them. - Action **Convert Participant** Records a conversion for a registered participant in a Viral Loops campaign, optionally with a conversion value. - Action **Find participants** Searches a campaign's participants by name or email, optionally filtered by conversion status and source. Returns up to 100 matching participants. - Action **Flag participant** Flags a participant so they are removed from the campaign's waiting list or leaderboard without being deleted from the campaign. - Action **Get campaign** Returns the configuration and public information of the connected campaign, such as its name, company name, type and landing page. - Action **Get campaign stats** Returns the number of leads and the total referral count of your Viral Loops campaign. - Action **Get participant** Returns a single campaign participant's details, looked up by email or referral code. - Action **Get Participant's Referrer** Returns the participant who referred a given participant in your Viral Loops campaign, looked up by email or referral code. - Action **List participant referrals** Returns the list of people a participant has referred to your campaign, looked up by the participant's email or referral code. - Action **Redeem reward** Redeems a participant's pending reward, moving it from their pending rewards to their given rewards. - Action **Update participant** Updates a participant's first name, last name, referral count, conversion count or custom field values in your Viral Loops campaign. ## Each app on its own - [ **Zoho FSM** Zoho FSM helps you manage work orders, streamline operations and run your field service business efficiently.](https://apiant.ai/connections/zoho-fsm) - [ **Viral Loops** Viral Loops is a referral marketing platform for busy marketers and founders.](https://apiant.ai/connections/viral-loops) Reviews ## What our customers say ## More from Zoho FSM - [ **Zoho FSM to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/zoho-fsm-to-zoom) - [ **Zoho FSM to LinkedIn** LinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...](https://apiant.ai/connect/zoho-fsm-to-linkedin) - [ **Zoho FSM to Facebook** Facebook is a social media and advertising platform used by individuals and businesses to connect, share...](https://apiant.ai/connect/zoho-fsm-to-facebook) - [ **Zoho FSM to Anthropic** Anthropic builds Claude, a family of large language models.](https://apiant.ai/connect/zoho-fsm-to-anthropic) - [ **Zoho FSM to Supabase** Supabase is an open-source backend-as-a-service providing a Postgres database, authentication, storage, and...](https://apiant.ai/connect/zoho-fsm-to-supabase) - [ **Zoho FSM to ElevenLabs** ElevenLabs is an AI audio research and deployment company.](https://apiant.ai/connect/zoho-fsm-to-elevenlabs) ## More into Viral Loops - [ **HubSpot to Viral Loops** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-viral-loops) - [ **Salesforce to Viral Loops** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-viral-loops) - [ **Slack to Viral Loops** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-viral-loops) - [ **Google Sheets to Viral Loops** Google Sheets](https://apiant.ai/connect/google-sheets-to-viral-loops) - [ **Gmail to Viral Loops** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-viral-loops) - [ **Google Calendar to Viral Loops** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-viral-loops) Questions ## Zoho FSM and Viral Loops, answered ### ### What can start an automation from Zoho FSM? Any of Zoho FSM's 3 triggers in the catalog, including New Module Entry, New/Updated Module Entry and Updated Module Entry. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Viral Loops when something happens in Zoho FSM? Any of Viral Loops's 11 actions, including Update participant, Add Participant, Convert Participant and Find participants. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Viral Loops to Zoho FSM? Viral Loops has no triggers in the catalog today, so automations start in Zoho FSM. If you need the other direction, ask: your agent reads Viral Loops's API documentation and adds it. ### ### Do I have to build a connector for Zoho FSM or Viral Loops? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Zoho FSM and Viral Loops without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.