Connect Zoho FSM to Kixie

Both apps 27Zoho FSM 16Kixie 11

• Trigger
  New Module Entry

  Triggers when a new record is created in the chosen Zoho FSM module, such as a work order, request or contact.

• Trigger
  New/Updated Module Entry

  Triggers when a record in the chosen Zoho FSM module is created or updated.

• Trigger
  Updated Module Entry

  Triggers when an existing record in the chosen Zoho FSM module is changed.

• Action
  Add asset

  Creates a new asset in Zoho FSM, optionally linked to a part, contact and company.

• Action
  Add company

  Creates a new company record in Zoho FSM.

• Action
  Add contact

  Creates a new contact in Zoho FSM and returns its id.

• Action
  Add estimate

  Creates a new estimate in Zoho FSM for a contact and company, with optional service and part line items.

• Action
  Add note

  Adds a note to a request, estimate, work order, service appointment, contact or asset record.

• Action
  Add request

  Creates a new service request in Zoho FSM for a contact or company.

• Action
  Add service appointment

  Creates a service appointment for line items of an existing work order in Zoho FSM, scheduled for the given start and end time.

• Action
  Add work order

  Creates a new work order in Zoho FSM with its service line items, customer and addresses.

• Action
  Create Module Entry

  Creates a new record in any Zoho FSM module (Companies, Contacts, Assets, Requests, Work Orders and more) from the field values you supply.

• Action
  Find Module Entry

  Finds records in a Zoho FSM module (such as Contacts, Companies or Work Orders) whose chosen field matches a search value.

• Action
  Get Related Records

  Returns the records related to a Zoho FSM record, such as the notes, work orders or service appointments linked to a contact.

• Action
  Update Module Entry

  Updates an existing record in a Zoho FSM module, such as a company, contact, asset, request or work order, with the field values you supply.

• Action
  Update work order

  Updates an existing work order in Zoho FSM, such as its summary, contact, company, addresses or service line items.

• Action
  Add to Cadence

  Enrolls a contact's phone number in a Kixie Cadence.

• Action
  Add to Powerlist

  Adds a contact to a Kixie Powerlist for power dialing.

• Action
  Add to Queue

  Adds a phone number to a Kixie Queue so agents call it.

• Action
  Flush Queue

  Removes every number currently waiting in a Kixie Queue.

• Action
  Make a Call

  Places an outbound call: Kixie rings the agent first, then dials the phone number.

• Action
  Remove From All Powerlists

  Removes a phone number from every Powerlist in the Kixie account.

• Action
  Remove From Cadence

  Removes a contact's phone number from a Kixie Cadence.

• Action
  Remove From Powerlist

  Removes a phone number from one Kixie Powerlist.

• Action
  Remove From Queue

  Removes a phone number from a Kixie Queue.

• Action
  Send a Team SMS

  Sends a Team SMS from a Kixie Team SMS inbox number.

• Action
  Send SMS

  Sends an SMS from a Kixie user's number to a phone number.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.