--- title: "Connect Zoho FSM to Front - APIANT.ai" description: "When \"New Module Entry\" fires in Zoho FSM, your agent runs \"Add Contact Handle\" in Front." canonical: "https://apiant.ai/connect/zoho-fsm-to-front" --- # Connect Zoho FSM to Front When **New Module Entry** fires in [Zoho FSM](https://apiant.ai/connections/zoho-fsm), your agent runs **Add Contact Handle** in [Front](https://apiant.ai/connections/front). Describe the whole flow and it is built, tested on every scenario and kept running. Zoho FSM **3** triggers Zoho FSM **13** actions Front **28** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Zoho FSM and Front to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Zoho FSM can start in Front - When **New Module Entry** in Zoho FSM then **Add Contact Handle** in Front - When **New/Updated Module Entry** in Zoho FSM then **Create Contact** in Front Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Zoho FSM and Front ## Triggers and actions 3 triggers · 41 actions - Trigger **New Module Entry** Triggers when a new record is created in the chosen Zoho FSM module, such as a work order, request or contact. - Trigger **New/Updated Module Entry** Triggers when a record in the chosen Zoho FSM module is created or updated. - Trigger **Updated Module Entry** Triggers when an existing record in the chosen Zoho FSM module is changed. - Action **Add asset** Creates a new asset in Zoho FSM, optionally linked to a part, contact and company. - Action **Add company** Creates a new company record in Zoho FSM. - Action **Add contact** Creates a new contact in Zoho FSM and returns its id. - Action **Add estimate** Creates a new estimate in Zoho FSM for a contact and company, with optional service and part line items. - Action **Add note** Adds a note to a request, estimate, work order, service appointment, contact or asset record. - Action **Add request** Creates a new service request in Zoho FSM for a contact or company. - Action **Add service appointment** Creates a service appointment for line items of an existing work order in Zoho FSM, scheduled for the given start and end time. - Action **Add work order** Creates a new work order in Zoho FSM with its service line items, customer and addresses. - Action **Create Module Entry** Creates a new record in any Zoho FSM module (Companies, Contacts, Assets, Requests, Work Orders and more) from the field values you supply. - Action **Find Module Entry** Finds records in a Zoho FSM module (such as Contacts, Companies or Work Orders) whose chosen field matches a search value. - Action **Get Related Records** Returns the records related to a Zoho FSM record, such as the notes, work orders or service appointments linked to a contact. - Action **Update Module Entry** Updates an existing record in a Zoho FSM module, such as a company, contact, asset, request or work order, with the field values you supply. - Action **Update work order** Updates an existing work order in Zoho FSM, such as its summary, contact, company, addresses or service line items. - Action **Add Comment** Adds an internal comment to a Front conversation. - Action **Add Contact Handle** Adds a new handle (email, phone, social id, etc.) to an existing Front contact. - Action **Add Conversation Links** Adds one or more links to a Front conversation, either existing links by id or external URLs (links are created as needed). - Action **Add Conversation Tags** Adds one or more tags to a Front conversation. - Action **Assign or Unassign Conversation** Assign or unassign a conversation to a teammate. - Action **Create Account** Create a new account (company) in Front. - Action **Create Contact** Creates a new contact in Front at the company level. - Action **Create Draft** Creates a draft message that starts a new conversation in a Front channel. - Action **Create Draft Reply** Creates a new draft as a reply to the last message in a Front conversation. - Action **Create Link** Creates a new Link - Action **Find Account** Finds a Front account by one of its domains or by its external ID. - Action **Find Contact** Finds a Front contact by one of its handles (email address, phone number, social handle, etc.) and returns the matching contact. - Action **Find Conversation** Returns up to 100 conversations matching a Front search query, most recently active first. - Action **Get Conversation** Fetches a conversation by ID, with its status, assignee, tags, links and custom fields. An error occurs if the conversation is not found. - Action **Get Conversation Last Message** Returns the most recent message in a Front conversation. - Action **Get Link** Fetches a link by ID, with its name, type and external URL. An error occurs if the link is not found. - Action **Import Message** Imports a message into a Front inbox without sending it through a channel, e.g. historical conversations or web form submissions. - Action **List Conversation Comments** Returns the internal comments teammates have posted on a conversation, with each comment's body, author and time posted. - Action **List Link Conversations** List the conversations linked to a specific Front link. - Action **Remove Contact Handle** Removes a handle (email, phone, etc) from a Contact - Action **Remove Conversation Links** Remove Links from a conversation. - Action **Remove Conversation Tags** Remove Tags from a Conversation - Action **Send Message** Sends a new message from a Front channel, starting a new conversation. - Action **Send Reply** Replies to a conversation. This action is best used with a Front trigger. For example, auto-reply behavior could be setup by combining a "New Inbound Message" Front trigger with this action. - Action **Update Account** Updates an existing account in Front. - Action **Update Contact** Updates an existing Front contact's name, description, links, contact lists and custom fields. Fields left blank are not changed. - Action **Update Conversation** Update the conversation status, assignee, inbox or tags. - Action **Update Link** Update the name of a Link. ## Each app on its own - [ **Zoho FSM** Zoho FSM helps you manage work orders, streamline operations and run your field service business efficiently.](https://apiant.ai/connections/zoho-fsm) - [ **Front** Front is the AI-powered customer service platform built for collaboration that enables 9,000 businesses to...](https://apiant.ai/connections/front) Reviews ## What our customers say ## More from Zoho FSM - [ **Zoho FSM to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/zoho-fsm-to-zoom) - [ **Zoho FSM to LinkedIn** LinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...](https://apiant.ai/connect/zoho-fsm-to-linkedin) - [ **Zoho FSM to Facebook** Facebook is a social media and advertising platform used by individuals and businesses to connect, share...](https://apiant.ai/connect/zoho-fsm-to-facebook) - [ **Zoho FSM to Anthropic** Anthropic builds Claude, a family of large language models.](https://apiant.ai/connect/zoho-fsm-to-anthropic) - [ **Zoho FSM to Supabase** Supabase is an open-source backend-as-a-service providing a Postgres database, authentication, storage, and...](https://apiant.ai/connect/zoho-fsm-to-supabase) - [ **Zoho FSM to ElevenLabs** ElevenLabs is an AI audio research and deployment company.](https://apiant.ai/connect/zoho-fsm-to-elevenlabs) ## More into Front - [ **HubSpot to Front** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-front) - [ **Salesforce to Front** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-front) - [ **Slack to Front** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-front) - [ **Google Sheets to Front** Google Sheets](https://apiant.ai/connect/google-sheets-to-front) - [ **Gmail to Front** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-front) - [ **Google Calendar to Front** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-front) Questions ## Zoho FSM and Front, answered ### ### What can start an automation from Zoho FSM? Any of Zoho FSM's 3 triggers in the catalog, including New Module Entry, New/Updated Module Entry and Updated Module Entry. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Front when something happens in Zoho FSM? Any of Front's 28 actions, including Create Account, Create Contact, Create Draft and Create Draft Reply. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Front to Zoho FSM? Front has no triggers in the catalog today, so automations start in Zoho FSM. If you need the other direction, ask: your agent reads Front's API documentation and adds it. ### ### Do I have to build a connector for Zoho FSM or Front? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Zoho FSM and Front without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.