--- title: "Connect Zendesk to Smtp2Go - APIANT.ai" description: "When \"New Messaging Conversation\" fires in Zendesk, your agent runs \"Add email\" in Smtp2Go." canonical: "https://apiant.ai/connect/zendesk-to-smtp2go" --- # Connect Zendesk to Smtp2Go When **New Messaging Conversation** fires in [Zendesk](https://apiant.ai/connections/zendesk), your agent runs **Add email** in [Smtp2Go](https://apiant.ai/connections/smtp2go). Describe the whole flow and it is built, tested on every scenario and kept running. Zendesk **3** triggers Zendesk **18** actions Smtp2Go **22** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Zendesk and Smtp2Go to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Zendesk can start in Smtp2Go - When **New Messaging Conversation** in Zendesk then **Add email** in Smtp2Go - When **New Ticket** in Zendesk then **Add single sender email** in Smtp2Go Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Zendesk and Smtp2Go ## Triggers and actions 3 triggers · 40 actions - Trigger **New Messaging Conversation** Triggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket. - Trigger **New Ticket** Polling trigger that fires when a new ticket is created. - Trigger **New User** Polling trigger that fires when a new user is created. - Action **Add Comment to Ticket** Adds a public or private comment to an existing ticket. - Action **Create Organization** Creates a new organization. - Action **Create Ticket** Creates a new ticket in Zendesk. - Action **Create User** Creates a new user (end-user or agent). - Action **Delete Ticket** Deletes a ticket by ID. - Action **Delete User** Soft-deletes a user by ID. - Action **Get Messaging User ID** Returns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging. - Action **Get Organization** Retrieves a single organization by ID. - Action **Get Ticket** Retrieves a single ticket by ID. - Action **Get User** Retrieves a single user by ID. - Action **List Organizations** Lists organizations in the account. - Action **List Ticket Comments** Lists all comments on a ticket. - Action **List Tickets** Lists tickets in the account. - Action **Search** Runs a Zendesk search query across tickets, users, and organizations. - Action **Search Users** Searches users by query (name, email, etc.). - Action **Update Organization** Updates an existing organization by ID. - Action **Update Ticket** Updates an existing ticket by ID. - Action **Update User** Updates an existing user by ID. - Action **Add email** Sends an email through SMTP2GO, either with your own subject and body or from a saved template, optionally scheduled for later delivery. - Action **Add sender domain** Adds a sender domain to your SMTP2GO account and returns the DNS records needed to verify it. - Action **Add single sender email** Add a single verified sender email address. - Action **Add SMTP user** Adds a new SMTP user to your SMTP2GO account, with its password, rate limit, tracking, archiving, feedback footer and bounce settings. - Action **Add suppression** Suppresses an email address or a whole domain so SMTP2GO no longer delivers to it. - Action **Add template** Creates an email template with a subject, HTML and plain-text content, and optional variables and tags. - Action **Delete scheduled email** Cancels an email that was scheduled to be sent later, using its schedule ID. - Action **Delete sender domain** Remove a sender domain. - Action **Delete single sender email** Removes a single sender email address from your SMTP2GO account (or a subaccount). - Action **Delete SMTP user** Remove an SMTP user. - Action **Delete suppression** Removes the suppression on an email address or domain so SMTP2GO will deliver to it again. - Action **Delete template** Remove an email template. - Action **Find scheduled emails** Returns emails that are scheduled to send later, optionally narrowed by schedule ID, subject, recipient or sender. - Action **Get template** View details of a specific email template. - Action **List emails** Lists sent emails (up to 5,000) matching the supplied date range and filters. - Action **List sender domains** Returns the sender domains on the SMTP2GO account, with their DNS verification details and tracking subdomains. - Action **List single sender emails** Lists the single sender email addresses on the SMTP2GO account with their verification status, optionally narrowed to one address. - Action **List SMTP users** View SMTP users. - Action **List subaccounts** Lists the subaccounts on the SMTP2GO account, optionally narrowed by search terms and state. - Action **List suppressions** View suppressed email addresses. - Action **List templates** Lists the email templates in your SMTP2GO account, optionally narrowed by search terms or tags. - Action **Update template** Changes the details of an existing SMTP2GO email template. Only the values you fill in are changed. ## Each app on its own - [ **Zendesk** Zendesk is a web-based help desk and customer support platform for managing tickets, users, and organizations.](https://apiant.ai/connections/zendesk) - [ **Smtp2Go** Transactional email delivery service and API for sending, tracking, and monitoring bulk and transactional...](https://apiant.ai/connections/smtp2go) Reviews ## What our customers say ## More from Zendesk - [ **Zendesk to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/zendesk-to-zoom) - [ **Zendesk to LinkedIn** LinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...](https://apiant.ai/connect/zendesk-to-linkedin) - [ **Zendesk to Facebook** Facebook is a social media and advertising platform used by individuals and businesses to connect, share...](https://apiant.ai/connect/zendesk-to-facebook) - [ **Zendesk to Anthropic** Anthropic builds Claude, a family of large language models.](https://apiant.ai/connect/zendesk-to-anthropic) - [ **Zendesk to Supabase** Supabase is an open-source backend-as-a-service providing a Postgres database, authentication, storage, and...](https://apiant.ai/connect/zendesk-to-supabase) - [ **Zendesk to ElevenLabs** ElevenLabs is an AI audio research and deployment company.](https://apiant.ai/connect/zendesk-to-elevenlabs) ## More into Smtp2Go - [ **HubSpot to Smtp2Go** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-smtp2go) - [ **Salesforce to Smtp2Go** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-smtp2go) - [ **Slack to Smtp2Go** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-smtp2go) - [ **Google Sheets to Smtp2Go** Google Sheets](https://apiant.ai/connect/google-sheets-to-smtp2go) - [ **Gmail to Smtp2Go** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-smtp2go) - [ **Google Calendar to Smtp2Go** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-smtp2go) Questions ## Zendesk and Smtp2Go, answered ### ### What can start an automation from Zendesk? Any of Zendesk's 3 triggers in the catalog, including New Messaging Conversation, New Ticket and New User. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Smtp2Go when something happens in Zendesk? Any of Smtp2Go's 22 actions, including Update template, Add email, Add sender domain and Add single sender email. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Smtp2Go to Zendesk? Smtp2Go has no triggers in the catalog today, so automations start in Zendesk. If you need the other direction, ask: your agent reads Smtp2Go's API documentation and adds it. ### ### Do I have to build a connector for Zendesk or Smtp2Go? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Zendesk and Smtp2Go without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.