Integration
Connect Zendesk Messaging to Viral Loops
When New Conversation Message fires in Zendesk Messaging, your agent runs Add Participant in Viral Loops. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Zendesk Messaging and Viral Loops to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Zendesk Messaging can start in Viral Loops
When New Conversation Message in Zendesk Messaging
then Add Participant in Viral Loops
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Zendesk Messaging and Viral Loops
Triggers and actions 1 trigger · 14 actions
- New Conversation Message
Triggers instantly on every new message in a Zendesk messaging conversation, from the customer or from your business. Check "author_type": it is "user" for the customer's messages, so an automation that replies should only act on those.
- Find Conversation
Finds a customer's messaging conversation from their messaging ID.
- Get Conversation Messages
Returns the most recent messages in a messaging conversation, from both the customer and the business.
- Send Message
Sends a reply into a customer's messaging conversation as your business.
- Add Participant
Registers a new participant in a Viral Loops campaign, optionally crediting the participant who referred them.
- Convert Participant
Records a conversion for a registered participant in a Viral Loops campaign, optionally with a conversion value.
- Find participants
Searches a campaign's participants by name or email, optionally filtered by conversion status and source. Returns up to 100 matching participants.
- Flag participant
Flags a participant so they are removed from the campaign's waiting list or leaderboard without being deleted from the campaign.
- Get campaign
Returns the configuration and public information of the connected campaign, such as its name, company name, type and landing page.
- Get campaign stats
Returns the number of leads and the total referral count of your Viral Loops campaign.
- Get participant
Returns a single campaign participant's details, looked up by email or referral code.
- Get Participant's Referrer
Returns the participant who referred a given participant in your Viral Loops campaign, looked up by email or referral code.
- List participant referrals
Returns the list of people a participant has referred to your campaign, looked up by the participant's email or referral code.
- Redeem reward
Redeems a participant's pending reward, moving it from their pending rewards to their given rewards.
- Update participant
Updates a participant's first name, last name, referral count, conversion count or custom field values in your Viral Loops campaign.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Zendesk Messaging
Zendesk Messaging to Base64 Encoder/DecoderEasily convert any file type to a Base64 encoded string and vice versa using our free online converter.
Zendesk Messaging to Microsoft Learn CatalogCatalog API for Microsoft Learn training content, listing learning paths, modules, and certification exams.
Zendesk Messaging to ZoomZoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...
Zendesk Messaging to LinkedInLinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...
Zendesk Messaging to FacebookFacebook is a social media and advertising platform used by individuals and businesses to connect, share...
Zendesk Messaging to AnthropicAnthropic builds Claude, a family of large language models.
More into Viral Loops
HubSpot to Viral LoopsHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to Viral LoopsSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to Viral LoopsSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to Viral LoopsGoogle Sheets
Gmail to Viral LoopsGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to Viral LoopsGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
Zendesk Messaging and Viral Loops, answered
What can start an automation from Zendesk Messaging?
Any of Zendesk Messaging's 1 trigger in the catalog, including New Conversation Message. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Viral Loops when something happens in Zendesk Messaging?
Any of Viral Loops's 11 actions, including Update participant, Add Participant, Convert Participant and Find participants. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Viral Loops to Zendesk Messaging?
Viral Loops has no triggers in the catalog today, so automations start in Zendesk Messaging. If you need the other direction, ask: your agent reads Viral Loops's API documentation and adds it.
Do I have to build a connector for Zendesk Messaging or Viral Loops?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Zendesk Messaging and Viral Loops without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.