Integration
Connect Zendesk Messaging to SMSAPI
When New Conversation Message fires in Zendesk Messaging, your agent runs Send Text Message in SMSAPI. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Zendesk Messaging and SMSAPI to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Zendesk Messaging can start in SMSAPI
When New Conversation Message in Zendesk Messaging
then Send Text Message in SMSAPI
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Zendesk Messaging and SMSAPI
Triggers and actions 1 trigger · 15 actions
- New Conversation Message
Triggers instantly on every new message in a Zendesk messaging conversation, from the customer or from your business. Check "author_type": it is "user" for the customer's messages, so an automation that replies should only act on those.
- Find Conversation
Finds a customer's messaging conversation from their messaging ID.
- Get Conversation Messages
Returns the most recent messages in a messaging conversation, from both the customer and the business.
- Send Message
Sends a reply into a customer's messaging conversation as your business.
- Add Blacklisted Number
Adds a phone number to the account's blacklist so no SMS messages are sent to it, optionally until an expiration date.
- Add Sender Name
Adds a new sender name to the SMSAPI account. The name starts inactive until SMSAPI verifies it.
- Check HLR Lookup
Checks a mobile number against the HLR (Home Location Register). The lookup is accepted immediately; the detailed network result is sent to the HLR callback URL set in the SMSAPI Customer Portal.
- Create Contact
Creates a contact in the SMSAPI contact database.
- Delete Blacklisted Number
Removes a single number from the SMSAPI blacklist, so messages can be sent to it again.
- Delete Contact
Deletes a contact from the SMSAPI contact database by its ID.
- Get Account Balance
Returns the current credit balance (points) and profile details of the connected SMSAPI account.
- List Blacklisted Numbers
Lists the phone numbers on the account's blacklist (numbers SMS sending is blocked to), with each entry's id, number, date added and expiration date.
- List Sender Names
Lists every sender name on the SMSAPI account with its status (ACTIVE / INACTIVE), whether it is the default, and when it was created.
- Send Text Message
Sends an SMS to one or more phone numbers through SMSAPI.
- Send Text Message to Group
Sends an SMS to every contact in a group from the SMSAPI contacts database.
- Update Contact
Updates an existing contact in the SMSAPI contacts database. Only the fields you fill in are changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Zendesk Messaging and SMSAPI, answered
What can start an automation from Zendesk Messaging?
Any of Zendesk Messaging's 1 trigger in the catalog, including New Conversation Message. Describe the moment in plain language and your agent picks the right one.
What can your agent do in SMSAPI when something happens in Zendesk Messaging?
Any of SMSAPI's 12 actions, including Create Contact, Send Text Message, Send Text Message to Group and Update Contact. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from SMSAPI to Zendesk Messaging?
SMSAPI has no triggers in the catalog today, so automations start in Zendesk Messaging. If you need the other direction, ask: your agent reads SMSAPI's API documentation and adds it.
Do I have to build a connector for Zendesk Messaging or SMSAPI?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.