Integration
Connect Zendesk Messaging to Infobip
When New Conversation Message fires in Zendesk Messaging, your agent runs Send Viber Message in Infobip. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Zendesk Messaging and Infobip to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Zendesk Messaging can start in Infobip
When New Conversation Message in Zendesk Messaging
then Send Viber Message in Infobip
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Zendesk Messaging and Infobip
Triggers and actions 1 trigger · 16 actions
- New Conversation Message
Triggers instantly on every new message in a Zendesk messaging conversation, from the customer or from your business. Check "author_type": it is "user" for the customer's messages, so an automation that replies should only act on those.
- Find Conversation
Finds a customer's messaging conversation from their messaging ID.
- Get Conversation Messages
Returns the most recent messages in a messaging conversation, from both the customer and the business.
- Send Message
Sends a reply into a customer's messaging conversation as your business.
- Add person
Create a person profile in People.
- Find phone number info
Number lookup: validity, network and roaming info.
- Get person
Get a person profile.
- List email message logs
Returns logs for sent emails (last 48h)
- List MMS message logs
Returns logs of sent MMS messages, filterable by messageId/bulkId.
- List RCS message logs
Returns logs of sent RCS messages, filterable by messageId/bulkId.
- List SMS delivery reports
Returns new SMS delivery reports from the last 48 hours. Each report is returned only once.
- List SMS logs
List sent SMS message logs with filters.
- List Viber message logs
Returns logs of sent Viber messages, filterable by messageId/bulkId.
- List voice message logs
Returns logs of sent voice (text-to-speech) messages.
- Send email
Send an email.
- Send Viber Message
Send Viber message.
- Update person
Overwrites a person profile in Infobip People. Attributes, tags and contact info left blank are cleared on the profile.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Zendesk Messaging and Infobip, answered
What can start an automation from Zendesk Messaging?
Any of Zendesk Messaging's 1 trigger in the catalog, including New Conversation Message. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Infobip when something happens in Zendesk Messaging?
Any of Infobip's 13 actions, including Send email, Send Viber Message, Update person and Add person. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Infobip to Zendesk Messaging?
Infobip has no triggers in the catalog today, so automations start in Zendesk Messaging. If you need the other direction, ask: your agent reads Infobip's API documentation and adds it.
Do I have to build a connector for Zendesk Messaging or Infobip?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Zendesk Messaging and Infobip without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.