--- title: "Connect Zendesk Messaging to ConvertAPI PDF Tools - APIANT.ai" description: "When \"New Conversation Message\" fires in Zendesk Messaging, your agent runs \"Email to PDF\" in ConvertAPI PDF Tools." canonical: "https://apiant.ai/connect/zendesk-messaging-to-convertapi-pdf-tools" --- # Connect Zendesk Messaging to ConvertAPI PDF Tools When **New Conversation Message** fires in [Zendesk Messaging](https://apiant.ai/connections/zendesk-messaging), your agent runs **Email to PDF** in [ConvertAPI PDF Tools](https://apiant.ai/connections/convertapi-pdf-tools). Describe the whole flow and it is built, tested on every scenario and kept running. Zendesk Messaging **1** trigger Zendesk Messaging **3** actions ConvertAPI PDF Tools **17** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Zendesk Messaging and ConvertAPI PDF Tools to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Zendesk Messaging can start in ConvertAPI PDF Tools - When **New Conversation Message** in Zendesk Messaging then **Email to PDF** in ConvertAPI PDF Tools - When **New Conversation Message** in Zendesk Messaging then **Advanced: Convert File** in ConvertAPI PDF Tools Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Zendesk Messaging and ConvertAPI PDF Tools ## Triggers and actions 1 trigger · 20 actions - Trigger **New Conversation Message** Triggers instantly on every new message in a Zendesk messaging conversation, from the customer or from your business. Check "author_type": it is "user" for the customer's messages, so an automation that replies should only act on those. - Action **Find Conversation** Finds a customer's messaging conversation from their messaging ID. - Action **Get Conversation Messages** Returns the most recent messages in a messaging conversation, from both the customer and the business. - Action **Send Message** Sends a reply into a customer's messaging conversation as your business. - Action **Advanced: Convert File** Convert files between formats (e.g., PDF, DOCX, JPG) automatically. Use this to standardize files from uploads, emails, or cloud storage. - Action **Combine or Merge PDF Files** Merge multiple PDF files into a single document. Perfect for combining reports, invoices, contracts or other documents. - Action **Compress PDF** Reduce PDF file size up to 90% while preserving quality. Perfect for email attachments, uploads, or storage optimization. - Action **Email to PDF** Convert email files (MSG, EML) into PDF documents. Great for archiving emails or sharing them in a universal format. - Action **Images to PDF** Combine images (JPG, PNG, etc.) into a single PDF document. Great for scans, receipts, or generating reports from images. - Action **Office to PDF** Convert Office files (DOCX, XLSX, PPTX) into PDF format. Useful for sharing documents in a consistent, print-ready format. - Action **PDF to DOCX** Convert PDFs into editable Word (DOCX) documents. Useful for editing contracts, reports, or scanned documents. - Action **PDF to PDF/A** Convert PDFs to PDF/A format for long-term archiving. Ideal for compliance, legal storage, and document preservation. - Action **PDF to PNG** The API for converting PDF documents to PNG images. Each PDF page will be converted to separate png image. Useful for previews, thumbnails, or sharing individual pages. - Action **PDF to PPTX** Convert PDFs into editable PowerPoint (PPTX) presentations. Ideal for reusing content in slides or presentations. - Action **PDF to XLSX** Extract tables from PDFs into Excel (XLSX) format. Great for working with financial data, reports, or structured tables. - Action **Protect PDF** Add password protection to secure PDF documents. Useful for protecting sensitive files before sharing or storing. - Action **Redact PDF** Remove or mask sensitive information in PDF documents. Useful for compliance, privacy, and secure document sharing. - Action **Repair PDF** Fix corrupted or damaged PDF files automatically. Helpful when dealing with broken downloads or failed file transfers. - Action **WEB to JPG** Convert web pages into JPG images from a URL. Useful for previews, sharing snapshots, or visual archives. - Action **WEB to PDF** Convert any web page into a PDF using its URL. Great for saving invoices, articles, or dashboards automatically. - Action **WEB to PNG** Convert web pages into PNG images from a URL. Ideal for high-quality screenshots or design references. ## Each app on its own - [ **Zendesk Messaging** Read and reply to customer conversations from Zendesk messaging (the Web Widget, mobile SDK and social...](https://apiant.ai/connections/zendesk-messaging) - [ **ConvertAPI PDF Tools** ConvertAPI PDF Tools is a file automation service to convert PDFs, images and Office files, plus merge...](https://apiant.ai/connections/convertapi-pdf-tools) Reviews ## What our customers say ## More from Zendesk Messaging - [ **Zendesk Messaging to Base64 Encoder/Decoder** Easily convert any file type to a Base64 encoded string and vice versa using our free online converter.](https://apiant.ai/connect/zendesk-messaging-to-base64-encoder-decoder) - [ **Zendesk Messaging to Microsoft Learn Catalog** Catalog API for Microsoft Learn training content, listing learning paths, modules, and certification exams.](https://apiant.ai/connect/zendesk-messaging-to-microsoft-learn-catalog) - [ **Zendesk Messaging to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/zendesk-messaging-to-zoom) - [ **Zendesk Messaging to LinkedIn** LinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...](https://apiant.ai/connect/zendesk-messaging-to-linkedin) - [ **Zendesk Messaging to Facebook** Facebook is a social media and advertising platform used by individuals and businesses to connect, share...](https://apiant.ai/connect/zendesk-messaging-to-facebook) - [ **Zendesk Messaging to Anthropic** Anthropic builds Claude, a family of large language models.](https://apiant.ai/connect/zendesk-messaging-to-anthropic) ## More into ConvertAPI PDF Tools - [ **HubSpot to ConvertAPI PDF Tools** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-convertapi-pdf-tools) - [ **Salesforce to ConvertAPI PDF Tools** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-convertapi-pdf-tools) - [ **Slack to ConvertAPI PDF Tools** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-convertapi-pdf-tools) - [ **Google Sheets to ConvertAPI PDF Tools** Google Sheets](https://apiant.ai/connect/google-sheets-to-convertapi-pdf-tools) - [ **Gmail to ConvertAPI PDF Tools** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-convertapi-pdf-tools) - [ **Google Calendar to ConvertAPI PDF Tools** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-convertapi-pdf-tools) Questions ## Zendesk Messaging and ConvertAPI PDF Tools, answered ### ### What can start an automation from Zendesk Messaging? Any of Zendesk Messaging's 1 trigger in the catalog, including New Conversation Message. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in ConvertAPI PDF Tools when something happens in Zendesk Messaging? Any of ConvertAPI PDF Tools's 17 actions, including Advanced: Convert File, Combine or Merge PDF Files, Compress PDF and Email to PDF. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from ConvertAPI PDF Tools to Zendesk Messaging? ConvertAPI PDF Tools has no triggers in the catalog today, so automations start in Zendesk Messaging. If you need the other direction, ask: your agent reads ConvertAPI PDF Tools's API documentation and adds it. ### ### Do I have to build a connector for Zendesk Messaging or ConvertAPI PDF Tools? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Zendesk Messaging and ConvertAPI PDF Tools without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.