Integration
Connect Yext and Zendesk Messaging
When New Entity fires in Yext, your agent runs Send Message in Zendesk Messaging, or New Conversation Message in Zendesk Messaging to Create User in Yext. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Yext and Zendesk Messaging to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Yext and Zendesk Messaging can do together
From Yext to Zendesk Messaging
When New Entity in Yext
then Send Message in Zendesk Messaging
From Zendesk Messaging to Yext
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Yext and Zendesk Messaging
Triggers and actions 3 triggers · 14 actions
- New Entity
Triggers when a new entity, such as a location, is added to your Yext Knowledge Graph.
- New Review
Triggers when a new review of one of your locations arrives in Yext.
- Create User
Creates a user in your Yext account.
- Delete Entity
Deletes an entity from your Yext Knowledge Graph.
- Delete User
Deletes a user from your Yext account.
- Get Entity
Returns one Yext entity, such as a location, with all its fields.
- Get Review
Returns one review with its rating, content and replies.
- List Entities
Returns up to 50 entities (locations, events, FAQs and more) from your Yext Knowledge Graph, optionally limited to certain entity types.
- List Folders
Returns the folders that organize your Yext entities.
- List Reviews
Returns up to 50 reviews of your locations, with their average rating.
- List Users
Returns up to 100 users of your Yext account.
- Reply to Review
Posts a reply on a review, publicly or privately.
- Update Entity
Updates the name, description or phone of an existing Yext entity; blank fields are left unchanged.
- New Conversation Message
Triggers instantly on every new message in a Zendesk messaging conversation, from the customer or from your business. Check "author_type": it is "user" for the customer's messages, so an automation that replies should only act on those.
- Find Conversation
Finds a customer's messaging conversation from their messaging ID.
- Get Conversation Messages
Returns the most recent messages in a messaging conversation, from both the customer and the business.
- Send Message
Sends a reply into a customer's messaging conversation as your business.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Yext and Zendesk Messaging, answered
What can start an automation from Yext?
Any of Yext's 2 triggers in the catalog, including New Entity and New Review. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Zendesk Messaging when something happens in Yext?
Any of Zendesk Messaging's 3 actions, including Send Message, Find Conversation and Get Conversation Messages. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Zendesk Messaging to Yext?
Yes. When something happens in Zendesk Messaging, your agent can act in Yext too. This page covers both directions: Zendesk Messaging's triggers and Yext's actions are listed here as well.
Do I have to build a connector for Yext or Zendesk Messaging?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Yext and Zendesk Messaging without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.