Integration
Connect Yext to Support Board
When New Entity fires in Yext, your agent runs Send Message in Support Board. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Yext and Support Board to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Yext can start in Support Board
When New Entity in Yext
then Send Message in Support Board
When New Review in Yext
then Update Message in Support Board
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Yext and Support Board
Triggers and actions 2 triggers · 47 actions
Trigger
New EntityTriggers when a new entity, such as a location, is added to your Yext Knowledge Graph.
Trigger
New ReviewTriggers when a new review of one of your locations arrives in Yext.
Action
Create UserCreates a user in your Yext account.
Action
Delete EntityDeletes an entity from your Yext Knowledge Graph.
Action
Delete UserDeletes a user from your Yext account.
Action
Get EntityReturns one Yext entity, such as a location, with all its fields.
Action
Get ReviewReturns one review with its rating, content and replies.
Action
List EntitiesReturns up to 50 entities (locations, events, FAQs and more) from your Yext Knowledge Graph, optionally limited to certain entity types.
Action
List FoldersReturns the folders that organize your Yext entities.
Action
List ReviewsReturns up to 50 reviews of your locations, with their average rating.
Action
List UsersReturns up to 100 users of your Yext account.
Action
Reply to ReviewPosts a reply on a review, publicly or privately.
Action
Update EntityUpdates the name, description or phone of an existing Yext entity; blank fields are left unchanged.
Action
Add ConversationCreates a new conversation.
Action
Add NoteAdds a new note to a conversation.
Action
Add UserCreate a new user in Support Board.
Action
Delete MessageDeletes an existing message.
Action
Delete NoteDeletes a note from a conversation.
Action
Delete UserDeletes a user and all linked conversations and messages.
Action
Delete UsersDeletes multiple users and all linked conversations and messages.
Action
Direct MessageSends a direct chat message.
Action
Get Agents in ConversationReturns an array with all the agents with at least one message in the conversation.
Action
Get ConversationReturns a conversation and the messages of the conversation.
Action
Get ConversationsReturns all the conversations. Each conversation includes the last message of the conversation.
Action
Get External SettingReturns an external setting. External settings are saved on a dedicated database row.
Action
Get Last Agent in ConversationReturns the last agent who answered a conversation.
Action
Get Last MessageReturns the last message in a conversation.
Action
Get Multi SettingReturns a subsetting of another setting.
Action
Get New ConversationsReturns the conversations created after the given date/ID or with a message created after the given date/ID. Each conversation includes the last message of the conversation.
Action
Get New MessagesReturns the messages of a conversation created after the given date/ID.
Action
Get New User ConversationsReturns the user conversations created after the given date/ID or with a message created after the given date/ID. Each conversation includes the last message of the conversation.
Action
Get NotesReturns the internal notes of a conversation.
Action
Get SettingReturns a setting saved in the Settings area.
Action
Get SettingsReturns an array with all the settings.
Action
Get UserReturns one user's details (name, email, type, extra details) by user ID via api.php function=get-user; returns false when the user does not exist.
Action
Get User ConversationsReturns the conversations of a user. Each conversation includes the last message of the conversation.
Action
Google TranslateTranslates multiple strings via Google Translate.
Action
LoginLogins a user or agent. A user can log in in two ways: via email and password, or via user ID and token. The last value of the response is the encrypted login data ready to be stored in the sb-login cookie. Use the function SBF.loginCookie(response[1]); to store it. Returns false if login is unsuccessful.
Action
Push NotificationSends a Push notification to an agent, a group of agents, or all agents. Push notifications must be enabled in the settings area.
Action
Search ConversationsReturns the conversations matching the search.
Action
Search User ConversationsReturns the conversations of the given user ID that matches the search terms.
Action
Send MessageAdds a new message to an existing conversation.
Action
Telegram Send MessageSends a message to Telegram.
Action
Update Conversation AgentAssigns or update the agent assigned to a conversation.
Action
Update Conversation DepartmentUpdates the department of a conversation.
Action
Update Conversation StatusUpdates the status code of a conversation.
Action
Update MessageUpdates an existing message.
Action
Update UserUpdates the details of an existing user.
Action
WhatsApp Send MessageSends a message to a WhatsApp number.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Yext
Yext to ZoomZoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...
Yext to LinkedInLinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...
Yext to FacebookFacebook is a social media and advertising platform used by individuals and businesses to connect, share...
Yext to AnthropicAnthropic builds Claude, a family of large language models.
Yext to SupabaseSupabase is an open-source backend-as-a-service providing a Postgres database, authentication, storage, and...
Yext to ElevenLabsElevenLabs is an AI audio research and deployment company.
More into Support Board
HubSpot to Support BoardHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to Support BoardSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to Support BoardSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to Support BoardGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to Support BoardGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to Support BoardGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
Yext and Support Board, answered
What can start an automation from Yext?
Any of Yext's 2 triggers in the catalog, including New Entity and New Review. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Support Board when something happens in Yext?
Any of Support Board's 36 actions, including Send Message, Update Conversation Agent, Update Conversation Department and Update Conversation Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Support Board to Yext?
Support Board has no triggers in the catalog today, so automations start in Yext. If you need the other direction, ask: your agent reads Support Board's API documentation and adds it.
Do I have to build a connector for Yext or Support Board?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Yext and Support Board without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.