--- title: "Connect Yay! Forms and HelpDesk - APIANT.ai" description: "When \"New Response\" fires in Yay! Forms, your agent runs \"Add Canned Response\" in HelpDesk." canonical: "https://apiant.ai/connect/yay-forms-to-helpdesk" --- # Connect Yay! Forms and HelpDesk When **New Response** fires in [Yay! Forms](https://apiant.ai/connections/yay-forms), your agent runs **Add Canned Response** in [HelpDesk](https://apiant.ai/connections/helpdesk), or **New Message in a Ticket** in HelpDesk to **Create Field** in Yay! Forms. Describe the whole flow and it is built, tested on every scenario and kept running. Yay! Forms **1** trigger Yay! Forms **12** actions HelpDesk **2** triggers HelpDesk **20** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Yay! Forms and HelpDesk to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Yay! Forms and HelpDesk can do together ### From Yay! Forms to HelpDesk - When **New Response** in Yay! Forms then **Add Canned Response** in HelpDesk - When **New Response** in Yay! Forms then **Update Canned Response** in HelpDesk ### From HelpDesk to Yay! Forms - When **New Message in a Ticket** in HelpDesk then **Create Field** in Yay! Forms - When **New Ticket** in HelpDesk then **Create Form** in Yay! Forms Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Yay! Forms and HelpDesk ## Triggers and actions 3 triggers · 32 actions - Trigger **New Response** Triggers when a new response is submitted. - Action **Create Field** Adds a new question field to a Yay! Forms form and returns the created field. - Action **Create Form** Creates a new form in a Yay! Forms workspace and returns the created form, including its ID and public key. - Action **Delete Field** Deletes one question field from a Yay! Forms form. - Action **Delete Form** Deletes a Yay! Forms form along with its fields and responses. - Action **Get Form** Returns one Yay! Forms form with its settings, theme, status and response counts. - Action **Get Form Stats** Returns view, start and response counts for a Yay! Forms form, plus its completion rate and average time to complete. - Action **List Fields** Returns every question field on a Yay! Forms form, in the order they appear. - Action **List Forms** Returns the forms in a Yay! Forms workspace, one page at a time. - Action **List Responses** Returns the responses submitted to a Yay! Forms form, one page at a time. - Action **List Workspaces** Returns the Yay! Forms workspaces you have access to, with each workspace's id, name and plan. - Action **Update Field** Updates one question field on a Yay! Forms form. Anything you leave blank keeps its current value. - Action **Update Form** Updates a Yay! Forms form's details and settings. Anything you leave blank keeps its current value. - Trigger **New Message in a Ticket** - Trigger **New Ticket** - Action **Add Canned Response** Create a new canned response. - Action **Add Followers to Ticket** - Action **Add Tags to Ticket** - Action **Create Ticket** - Action **Create Upload Transaction** - Action **Delete Canned Response** Delete a canned response by ID. - Action **Delete Ticket** Delete a ticket by ID. - Action **Find Tickets** - Action **Get Agent** Retrieve a single agent by ID. - Action **Get Canned Response** Retrieve a single canned response by ID. - Action **Get Team** Retrieve a single team by ID. - Action **Get Ticket** Retrieve a single ticket by ID. - Action **List Agents** List all agents. - Action **List Canned Responses** List all canned responses. - Action **List Teams** List all teams. - Action **Update Agent** Update an existing agent by ID. - Action **Update Canned Response** Update an existing canned response by ID. - Action **Update Team** Update an existing team by ID. - Action **Update Ticket / Send Reply** - Action **Upload Attachment During Transaction** ## Each app on its own - [ **Yay! Forms** This integration allows users to receive responses from Yay! Forms and connect them to 5000+ apps.](https://apiant.ai/connections/yay-forms) - [ **HelpDesk** HelpDesk is a ticketing software for effortless customer support](https://apiant.ai/connections/helpdesk) Reviews ## What our customers say ## More from Yay! Forms - [ **Yay! Forms to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/yay-forms-to-google-sheets) - [ **Yay! Forms to Notion** A new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.](https://apiant.ai/connect/yay-forms-to-notion) - [ **Yay! Forms to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/yay-forms-to-zoom) - [ **Yay! Forms to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/yay-forms-to-twilio) - [ **Yay! Forms to LinkedIn** LinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...](https://apiant.ai/connect/yay-forms-to-linkedin) - [ **Yay! Forms to Facebook** Facebook is a social media and advertising platform used by individuals and businesses to connect, share...](https://apiant.ai/connect/yay-forms-to-facebook) ## More into HelpDesk - [ **HubSpot to HelpDesk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-helpdesk) - [ **Salesforce to HelpDesk** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-helpdesk) - [ **Slack to HelpDesk** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-helpdesk) - [ **Google Sheets to HelpDesk** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-helpdesk) - [ **Gmail to HelpDesk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-helpdesk) - [ **Google Calendar to HelpDesk** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-helpdesk) Questions ## Yay! Forms and HelpDesk, answered ### ### What can start an automation from Yay! Forms? Any of Yay! Forms's 1 trigger in the catalog, including New Response. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in HelpDesk when something happens in Yay! Forms? Any of HelpDesk's 20 actions, including Create Ticket, Create Upload Transaction, Update Agent and Update Canned Response. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from HelpDesk to Yay! Forms? Yes. When something happens in HelpDesk, your agent can act in Yay! Forms too. This page covers both directions: HelpDesk's triggers and Yay! Forms's actions are listed here as well. ### ### Do I have to build a connector for Yay! Forms or HelpDesk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Yay! Forms and HelpDesk without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.