---
title: "Connect Worktivity to NMI Merchant Central - APIANT.ai"
description: "When \"New Employee\" fires in Worktivity, your agent runs \"Add Comment to Ticket\" in NMI Merchant Central."
canonical: "https://apiant.ai/connect/worktivity-to-nmi-merchant-central"
---

# Connect Worktivity to NMI Merchant Central

When **New Employee** fires in [Worktivity](https://apiant.ai/connections/worktivity), your agent runs **Add Comment to Ticket** in [NMI Merchant Central](https://apiant.ai/connections/nmi-merchant-central). Describe the whole flow and it is built, tested on every scenario and kept running.

Worktivity **2** triggers Worktivity **12** actions NMI Merchant Central **9** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Worktivity and NMI Merchant Central to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Worktivity can start in NMI Merchant Central

- When **New Employee** in Worktivity then **Add Comment to Ticket** in NMI Merchant Central
- When **New Project Task** in Worktivity then **Add Note to Lead** in NMI Merchant Central

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Worktivity and NMI Merchant Central

## Triggers and actions 2 triggers · 21 actions

- Trigger

**New Employee**

Triggers when a new employee is added.

- Trigger

**New Project Task**

Triggers when a new task is created in a project.

- Action

**Add customer**

Creates a customer.

- Action

**Add project**

Creates a project.

- Action

**Add task**

Creates a task.

- Action

**Get project**

Gets a project by id.

- Action

**Get task**

Gets a task by id.

- Action

**List customers**

Lists customers.

- Action

**List employees**

Lists employees.

- Action

**List projects**

Lists projects.

- Action

**List teams**

Lists teams.

- Action

**List timesheets**

Lists timesheet data.

- Action

**Update project**

Updates a project.

- Action

**Update task**

Updates a task.

- Action

**Add Comment to Ticket**

Adds a comment to an existing helpdesk ticket, optionally notifying users and attaching files. Returns the new comment.

- Action

**Add Note to Lead**

Adds a note to a lead in NMI Merchant Central, optionally notifying users.

- Action

**Delete Lead**

Deletes a lead.

- Action

**List Lead Groups**

Returns the lead groups available in the account.

- Action

**List Lead Statuses**

Returns the lead statuses available in the account.

- Action

**Send SMS to Lead**

Sends an SMS to a lead using one of your saved SMS templates.

- Action

**Update Existing Ticket**

Updates an existing helpdesk ticket's subject, description, status, priority, assignees, due date and other details. Fields left blank are not changed.

- Action

**Update Lead**

Updates an existing lead's campaign, status, source, group or field values. Only the values you fill in are changed.

- Action

**Update Lead Status**

Changes a lead's status, optionally moving it to a different group at the same time.

## Each app on its own

- [ **Worktivity** Worktivity is a platform that tracks app and website usage to improve team productivity.](https://apiant.ai/connections/worktivity)
- [ **NMI Merchant Central** NMI Merchant Central is a payments CRM that helps you manage the full merchant lifecycle -from lead to...](https://apiant.ai/connections/nmi-merchant-central)

Reviews

## What our customers say

## More from Worktivity

- [ **Worktivity to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/worktivity-to-zoom)
- [ **Worktivity to LinkedIn** LinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...](https://apiant.ai/connect/worktivity-to-linkedin)
- [ **Worktivity to Facebook** Facebook is a social media and advertising platform used by individuals and businesses to connect, share...](https://apiant.ai/connect/worktivity-to-facebook)
- [ **Worktivity to Anthropic** Anthropic builds Claude, a family of large language models.](https://apiant.ai/connect/worktivity-to-anthropic)
- [ **Worktivity to Supabase** Supabase is an open-source backend-as-a-service providing a Postgres database, authentication, storage, and...](https://apiant.ai/connect/worktivity-to-supabase)
- [ **Worktivity to ElevenLabs** ElevenLabs is an AI audio research and deployment company.](https://apiant.ai/connect/worktivity-to-elevenlabs)

## More into NMI Merchant Central

- [ **HubSpot to NMI Merchant Central** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-nmi-merchant-central)
- [ **Salesforce to NMI Merchant Central** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-nmi-merchant-central)
- [ **Slack to NMI Merchant Central** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-nmi-merchant-central)
- [ **Google Sheets to NMI Merchant Central** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-nmi-merchant-central)
- [ **Gmail to NMI Merchant Central** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-nmi-merchant-central)
- [ **Google Calendar to NMI Merchant Central** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-nmi-merchant-central)

Questions

## Worktivity and NMI Merchant Central, answered

###

### What can start an automation from Worktivity?

Any of Worktivity's 2 triggers in the catalog, including New Employee and New Project Task. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in NMI Merchant Central when something happens in Worktivity?

Any of NMI Merchant Central's 9 actions, including Send SMS to Lead, Update Existing Ticket, Update Lead and Update Lead Status. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from NMI Merchant Central to Worktivity?

NMI Merchant Central has no triggers in the catalog today, so automations start in Worktivity. If you need the other direction, ask: your agent reads NMI Merchant Central's API documentation and adds it.

###

### Do I have to build a connector for Worktivity or NMI Merchant Central?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use Worktivity and NMI Merchant Central without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
