# Connect Worktivity to LiveChat When **New Employee** fires in [Worktivity](https://apiant.ai/connections/worktivity), your agent runs **Create Customer** in [LiveChat](https://apiant.ai/connections/livechat). Describe the whole flow and it is built, tested on every scenario and kept running. Worktivity **2** triggers Worktivity **12** actions LiveChat **20** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Worktivity and LiveChat to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Worktivity can start in LiveChat - When **New Employee** in Worktivity then **Create Customer** in LiveChat - When **New Project Task** in Worktivity then **Send Message** in LiveChat Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Worktivity and LiveChat ## Triggers and actions 2 triggers · 32 actions - Trigger **New Employee** Triggers when a new employee is added. - Trigger **New Project Task** Triggers when a new task is created in a project. - Action **Add customer** Creates a customer. - Action **Add project** Creates a project. - Action **Add task** Creates a task. - Action **Get project** Gets a project by id. - Action **Get task** Gets a task by id. - Action **List customers** Lists customers. - Action **List employees** Lists employees. - Action **List projects** Lists projects. - Action **List teams** Lists teams. - Action **List timesheets** Lists timesheet data. - Action **Update project** Updates a project. - Action **Update task** Updates a task. - Action **Create Agent** Create a new agent (Configuration API). - Action **Create Customer** Create a customer record (Agent Chat API). - Action **Create Group** Create a new group/department (Configuration API). - Action **Deactivate Chat** Deactivate (close) an active chat (Agent Chat API). - Action **Delete Agent** Delete an agent by login/email (Configuration API). - Action **Delete Group** Delete a group/department by id (Configuration API). - Action **Get Agent** Get a single agent by login/email (Configuration API). - Action **Get Chat** Get a chat with its threads (Agent Chat API). - Action **Get Customer** Returns a customer by id: name, email, state and visit statistics. - Action **List Agents** List all agents on the LiveChat account (Configuration API). - Action **List Archives** List archived (finished) chats (Agent Chat API). - Action **List Chats** List chats (active and inactive) accessible to the requester (Agent Chat API). - Action **List Groups** List all groups (departments) on the account (Configuration API). - Action **Send Message** Send a text message into a chat (Agent Chat API send_event). - Action **Start Chat** Start a new chat (Agent Chat API). - Action **Tag Chat Thread** Add a tag to a chat thread (Agent Chat API). - Action **Transfer Chat** Transfer a chat to an agent or group (Agent Chat API). - Action **Update Agent** Update an existing agent (Configuration API). - Action **Update Customer** Update a customer record (Agent Chat API). - Action **Update Group** Update a group/department (Configuration API). ## Each app on its own - [ **Worktivity** Worktivity is a platform that tracks app and website usage to improve team productivity.](https://apiant.ai/connections/worktivity) - [ **LiveChat** LiveChat is a web-based live chat and help desk platform that lets you chat with website visitors, manage...](https://apiant.ai/connections/livechat) Reviews ## What our customers say ## More from Worktivity - [ **Worktivity to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/worktivity-to-zoom) - [ **Worktivity to LinkedIn** LinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...](https://apiant.ai/connect/worktivity-to-linkedin) - [ **Worktivity to Facebook** Facebook is a social media and advertising platform used by individuals and businesses to connect, share...](https://apiant.ai/connect/worktivity-to-facebook) - [ **Worktivity to Anthropic** Anthropic builds Claude, a family of large language models.](https://apiant.ai/connect/worktivity-to-anthropic) - [ **Worktivity to GoHighLevel** All-in-one sales and marketing platform agencies white-label and resell to their clients — contacts...](https://apiant.ai/connect/worktivity-to-gohighlevel) - [ **Worktivity to Supabase** Supabase is an open-source backend-as-a-service providing a Postgres database, authentication, storage, and...](https://apiant.ai/connect/worktivity-to-supabase) ## More into LiveChat - [ **SendGrid to LiveChat** SendGrid by Twilio — email delivery and marketing platform.](https://apiant.ai/connect/sendgrid-to-livechat) - [ **Bitly to LiveChat** Bitly is a link-management platform for shortening, branding, and tracking URLs.](https://apiant.ai/connect/bitly-to-livechat) - [ **Pinata to LiveChat** Pinata is the simplest way to upload and manage files on IPFS.](https://apiant.ai/connect/pinata-to-livechat) - [ **Smartsheet to LiveChat** Smartsheet is a work execution platform for managing sheets, rows, and columns.](https://apiant.ai/connect/smartsheet-to-livechat) - [ **HubSpot to LiveChat** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-livechat) - [ **Salesforce to LiveChat** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-livechat) Questions ## Worktivity and LiveChat, answered ### ### What can start an automation from Worktivity? Any of Worktivity's 2 triggers in the catalog, including New Employee and New Project Task. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in LiveChat when something happens in Worktivity? Any of LiveChat's 20 actions, including Create Agent, Create Customer, Create Group and Send Message. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from LiveChat to Worktivity? LiveChat has no triggers in the catalog today, so automations start in Worktivity. If you need the other direction, ask: your agent reads LiveChat's API documentation and adds it. ### ### Do I have to build a connector for Worktivity or LiveChat? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.