--- title: "Connect WordPress and Zendesk - APIANT.ai" description: "When \"New Comment\" fires in WordPress, your agent runs \"Add Comment to Ticket\" in Zendesk." canonical: "https://apiant.ai/connect/wordpress-to-zendesk" --- # Connect WordPress and Zendesk When **New Comment** fires in [WordPress](https://apiant.ai/connections/wordpress), your agent runs **Add Comment to Ticket** in [Zendesk](https://apiant.ai/connections/zendesk), or **New Messaging Conversation** in Zendesk to **Add comment** in WordPress. Describe the whole flow and it is built, tested on every scenario and kept running. WordPress **7** triggers WordPress **16** actions Zendesk **3** triggers Zendesk **18** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want WordPress and Zendesk to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What WordPress and Zendesk can do together ### From WordPress to Zendesk - When **New Comment** in WordPress then **Add Comment to Ticket** in Zendesk - When **New Media** in WordPress then **Create Ticket** in Zendesk ### From Zendesk to WordPress - When **New Messaging Conversation** in Zendesk then **Add comment** in WordPress - When **New Ticket** in Zendesk then **Add page** in WordPress Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with WordPress and Zendesk ## Triggers and actions 10 triggers · 34 actions - Trigger **New Comment** Triggers when a new comment is posted on your WordPress site. - Trigger **New Media** Triggers when a new media item (image, video, audio or document) is uploaded to the WordPress media library. - Trigger **New page** Triggers when a new page is created on the WordPress site. - Trigger **New Post** Triggers when a new post is published on your WordPress site. - Trigger **New User** Triggers when a new user registers on your WordPress site. - Trigger **Updated Post** Triggers when a post is created or updated, newest changes first. - Trigger **Updated User** Triggers when a WordPress user is added or their profile is changed (name, email, roles, bio and other details). - Action **Add category** Creates a new post category on your WordPress site and returns the created category. - Action **Add comment** Adds a new comment to a WordPress post or page. - Action **Add page** Creates a new page on your WordPress site with the title, content, status and other details you provide. - Action **Add tag** Creates a new tag on your WordPress site. - Action **Create Post** Creates a new post on your WordPress site with the title, content, status, categories and tags you provide. - Action **Create User** Creates a new user account on your WordPress site with the login name, email and password you provide. - Action **Delete post** Deletes a post, moving it to the trash or removing it permanently. - Action **Delete user** Permanently deletes a WordPress user and reassigns their posts and links to another user. - Action **Find comments by criteria** Finds comments on the WordPress site matching search text, post, author, status, date range and other criteria. - Action **Find pages by criteria** Returns the pages on your WordPress site that match the search text, slug, author, status, dates and other criteria you supply. - Action **Find Post** Finds posts on your WordPress site matching a search text, slug, author, category, tag, status or date range. - Action **Find User** Finds WordPress users matching a search text, slug, role or other criteria and returns the matching users. - Action **Update page** Updates an existing page on your WordPress site. Only the fields you fill in are changed. - Action **Update Post** Updates an existing WordPress post's title, content, status, categories, tags and other details. Only the fields you fill in are changed. - Action **Update User** Updates an existing WordPress user's profile, such as their name, email, roles or password. Fields left blank are not changed. - Action **Upload Media** Uploads a file from a URL to the WordPress media library and returns the new media item. - Trigger **New Messaging Conversation** Triggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket. - Trigger **New Ticket** Polling trigger that fires when a new ticket is created. - Trigger **New User** Polling trigger that fires when a new user is created. - Action **Add Comment to Ticket** Adds a public or private comment to an existing ticket. - Action **Create Organization** Creates a new organization. - Action **Create Ticket** Creates a new ticket in Zendesk. - Action **Create User** Creates a new user (end-user or agent). - Action **Delete Ticket** Deletes a ticket by ID. - Action **Delete User** Soft-deletes a user by ID. - Action **Get Messaging User ID** Returns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging. - Action **Get Organization** Retrieves a single organization by ID. - Action **Get Ticket** Retrieves a single ticket by ID. - Action **Get User** Retrieves a single user by ID. - Action **List Organizations** Lists organizations in the account. - Action **List Ticket Comments** Lists all comments on a ticket. - Action **List Tickets** Lists tickets in the account. - Action **Search** Runs a Zendesk search query across tickets, users, and organizations. - Action **Search Users** Searches users by query (name, email, etc.). - Action **Update Organization** Updates an existing organization by ID. - Action **Update Ticket** Updates an existing ticket by ID. - Action **Update User** Updates an existing user by ID. ## Each app on its own - [ **WordPress** WordPress is web software you can use to create a beautiful website or blog.](https://apiant.ai/connections/wordpress) - [ **Zendesk** Zendesk is a web-based help desk and customer support platform for managing tickets, users, and organizations.](https://apiant.ai/connections/zendesk) Reviews ## What our customers say ## More from WordPress - [ **WordPress to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/wordpress-to-zoom) - [ **WordPress to LinkedIn** LinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...](https://apiant.ai/connect/wordpress-to-linkedin) - [ **WordPress to Facebook** Facebook is a social media and advertising platform used by individuals and businesses to connect, share...](https://apiant.ai/connect/wordpress-to-facebook) - [ **WordPress to Anthropic** Anthropic builds Claude, a family of large language models.](https://apiant.ai/connect/wordpress-to-anthropic) - [ **WordPress to Supabase** Supabase is an open-source backend-as-a-service providing a Postgres database, authentication, storage, and...](https://apiant.ai/connect/wordpress-to-supabase) - [ **WordPress to ElevenLabs** ElevenLabs is an AI audio research and deployment company.](https://apiant.ai/connect/wordpress-to-elevenlabs) ## More into Zendesk - [ **HubSpot to Zendesk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-zendesk) - [ **Salesforce to Zendesk** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-zendesk) - [ **Slack to Zendesk** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-zendesk) - [ **Google Sheets to Zendesk** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-zendesk) - [ **Gmail to Zendesk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-zendesk) - [ **Google Calendar to Zendesk** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-zendesk) Questions ## WordPress and Zendesk, answered ### ### What can start an automation from WordPress? Any of WordPress's 7 triggers in the catalog, including New Comment, New Media, New page and New Post. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Zendesk when something happens in WordPress? Any of Zendesk's 18 actions, including Create Organization, Create Ticket, Create User and Update Organization. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Zendesk to WordPress? Yes. When something happens in Zendesk, your agent can act in WordPress too. This page covers both directions: Zendesk's triggers and WordPress's actions are listed here as well. ### ### Do I have to build a connector for WordPress or Zendesk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use WordPress and Zendesk without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.