--- title: "Connect WordPress.com and Zendesk Messaging - APIANT.ai" description: "When \"New Comment\" fires in WordPress.com, your agent runs \"Send Message\" in Zendesk Messaging." canonical: "https://apiant.ai/connect/wordpress-com-to-zendesk-messaging" --- # Connect WordPress.com and Zendesk Messaging When **New Comment** fires in [WordPress.com](https://apiant.ai/connections/wordpress-com), your agent runs **Send Message** in [Zendesk Messaging](https://apiant.ai/connections/zendesk-messaging), or **New Conversation Message** in Zendesk Messaging to **Create Comment** in WordPress.com. Describe the whole flow and it is built, tested on every scenario and kept running. WordPress.com **2** triggers WordPress.com **21** actions Zendesk Messaging **1** trigger Zendesk Messaging **3** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want WordPress.com and Zendesk Messaging to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What WordPress.com and Zendesk Messaging can do together ### From WordPress.com to Zendesk Messaging - When **New Comment** in WordPress.com then **Send Message** in Zendesk Messaging - When **New Post** in WordPress.com then **Get Conversation Messages** in Zendesk Messaging ### From Zendesk Messaging to WordPress.com - When **New Conversation Message** in Zendesk Messaging then **Create Comment** in WordPress.com - When **New Conversation Message** in Zendesk Messaging then **Create Page** in WordPress.com Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with WordPress.com and Zendesk Messaging ## Triggers and actions 3 triggers · 24 actions - Trigger **New Comment** Triggers when a new approved comment is added to a post on your site. - Trigger **New Post** Triggers when a new post is published on your site. - Action **Add media** Uploads one or more files to a WordPress.com site's media library from public URLs and returns the new media items. - Action **Create Category** Create a new category on a WordPress.com site. - Action **Create Comment** Create a new comment on a post on a WordPress.com site. - Action **Create Page** Create a new page on a WordPress.com site (a post with type=page). - Action **Create Post** Create a new post on a WordPress.com site. Status can be publish, draft, private, pending, or future. - Action **Create Tag** Create a new tag on a WordPress.com site. - Action **Delete category** Deletes a category from a WordPress.com site by its slug. - Action **Delete comment** Deletes a comment on a WordPress.com site. The first delete moves it to the trash; deleting a trashed comment removes it permanently. - Action **Delete Post** Delete (trash) a post on a WordPress.com site by post ID. - Action **Delete tag** Deletes a tag from a WordPress.com site by its slug. - Action **Get comment** Returns a single comment on a WordPress.com site, including its author, post, content and status. - Action **Get Post** Retrieve a single post on a WordPress.com site by post ID. - Action **Get Site Info** Retrieve information about a WordPress.com site. - Action **List categories** Returns the categories on a WordPress.com site, optionally filtered by a search term and sorted by name or post count. - Action **List Comments** List comments on a post on a WordPress.com site. - Action **List media** Returns the items in a WordPress.com site's media library, optionally filtered by search text, file type, attached post or upload date. - Action **List Posts** List posts on a WordPress.com site, optionally filtered by status, search term, or number to return. - Action **List tags** Returns the tags on a WordPress.com site, optionally filtered by a search term. - Action **List users** Returns the users of a WordPress.com site, optionally filtered by search text, role or capability. - Action **Update comment** Edits an existing comment on a WordPress.com site — its text, author details, date or moderation status — and returns the updated comment. - Action **Update Post** Update an existing post on a WordPress.com site by post ID. - Trigger **New Conversation Message** Triggers instantly on every new message in a Zendesk messaging conversation, from the customer or from your business. Check "author_type": it is "user" for the customer's messages, so an automation that replies should only act on those. - Action **Find Conversation** Finds a customer's messaging conversation from their messaging ID. - Action **Get Conversation Messages** Returns the most recent messages in a messaging conversation, from both the customer and the business. - Action **Send Message** Sends a reply into a customer's messaging conversation as your business. ## Each app on its own - [ **WordPress.com** WordPress.com is a hosted website and blogging platform.](https://apiant.ai/connections/wordpress-com) - [ **Zendesk Messaging** Read and reply to customer conversations from Zendesk messaging (the Web Widget, mobile SDK and social...](https://apiant.ai/connections/zendesk-messaging) Reviews ## What our customers say ## More from WordPress.com - [ **WordPress.com to Currents** Cloud dashboard for Playwright test runs, offering parallel test orchestration, flaky test detection, and CI...](https://apiant.ai/connect/wordpress-com-to-currents) - [ **WordPress.com to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/wordpress-com-to-zoom) - [ **WordPress.com to LinkedIn** LinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...](https://apiant.ai/connect/wordpress-com-to-linkedin) - [ **WordPress.com to Facebook** Facebook is a social media and advertising platform used by individuals and businesses to connect, share...](https://apiant.ai/connect/wordpress-com-to-facebook) - [ **WordPress.com to Anthropic** Anthropic builds Claude, a family of large language models.](https://apiant.ai/connect/wordpress-com-to-anthropic) - [ **WordPress.com to GoHighLevel** All-in-one sales and marketing platform agencies white-label and resell to their clients — contacts...](https://apiant.ai/connect/wordpress-com-to-gohighlevel) ## More into Zendesk Messaging - [ **HubSpot to Zendesk Messaging** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-zendesk-messaging) - [ **Salesforce to Zendesk Messaging** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-zendesk-messaging) - [ **Slack to Zendesk Messaging** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-zendesk-messaging) - [ **Google Sheets to Zendesk Messaging** Google Sheets](https://apiant.ai/connect/google-sheets-to-zendesk-messaging) - [ **Gmail to Zendesk Messaging** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-zendesk-messaging) - [ **Google Calendar to Zendesk Messaging** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-zendesk-messaging) Questions ## WordPress.com and Zendesk Messaging, answered ### ### What can start an automation from WordPress.com? Any of WordPress.com's 2 triggers in the catalog, including New Comment and New Post. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Zendesk Messaging when something happens in WordPress.com? Any of Zendesk Messaging's 3 actions, including Send Message, Find Conversation and Get Conversation Messages. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Zendesk Messaging to WordPress.com? Yes. When something happens in Zendesk Messaging, your agent can act in WordPress.com too. This page covers both directions: Zendesk Messaging's triggers and WordPress.com's actions are listed here as well. ### ### Do I have to build a connector for WordPress.com or Zendesk Messaging? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use WordPress.com and Zendesk Messaging without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.