--- title: "Connect Wistia to Customer.io - APIANT.ai" description: "When \"New media\" fires in Wistia, your agent runs \"List segments\" in Customer.io." canonical: "https://apiant.ai/connect/wistia-to-customer-io" --- # Connect Wistia to Customer.io When **New media** fires in [Wistia](https://apiant.ai/connections/wistia), your agent runs **List segments** in [Customer.io](https://apiant.ai/connections/customer-io). Describe the whole flow and it is built, tested on every scenario and kept running. Wistia **2** triggers Wistia **15** actions Customer.io **1** action What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Wistia and Customer.io to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Wistia holds your videos and their engagement numbers; Customer.io holds the people you message. Joining them means a new upload or a new project in Wistia can set off work in both places: pull stats, tidy names or copy medias in Wistia, then read the segment list in Customer.io so you know which audience the video belongs in front of. Example flows ## What Wistia can start in Customer.io - When **New media** in Wistia then **List segments** in Customer.io Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Wistia and Customer.io ## Triggers and actions 2 triggers · 16 actions - Trigger **New media** Triggers when a new media is uploaded to your Wistia account. - Trigger **New project** Triggers when a new project is created in your Wistia account. - Action **Copy media** Copy a media to a destination project. - Action **Copy project** Copy an existing project, including all of its medias. - Action **Create project** Create a new project in your Wistia account. - Action **Delete media** Delete a media by its hashed id. - Action **Delete project** Delete a project and all of its medias. - Action **Get account** Retrieve information about your Wistia account. - Action **Get media** Retrieve a single media by its hashed id. - Action **Get media customizations** Retrieve the player customizations (embed options) for a media. - Action **Get media stats** Retrieve aggregated engagement statistics for a media. - Action **Get project** Retrieve a single project by its hashed id, including its medias. - Action **List medias** List medias, optionally filtered by project, name, or type. - Action **List projects** List all projects in your Wistia account. - Action **Update media** Update a media's name or description. - Action **Update media customizations** Replace the player customizations (embed options) for a media. Provide a JSON object of customization keys. - Action **Update project** Update an existing project's attributes. - Action **List segments** List all manual and data-driven segments in the workspace. ## Each app on its own - [ **Wistia** Wistia makes it easy to host, track, and measure video engagement online.](https://apiant.ai/connections/wistia) - [ **Customer.io** With Customer.io you can send email, SMS, and push based on what people do or don't do in your app.](https://apiant.ai/connections/customer-io) Reviews ## What our customers say ## More from Wistia - [ **Wistia to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/wistia-to-zoom) - [ **Wistia to PandaDoc** PandaDoc helps you build and deliver sales quotes and proposals and track presentations and close deals...](https://apiant.ai/connect/wistia-to-pandadoc) - [ **Wistia to Anthropic** Anthropic builds Claude, a family of large language models.](https://apiant.ai/connect/wistia-to-anthropic) - [ **Wistia to Pushover** Pushover sends real-time push notifications to your phone, tablet, desktop, and watch.](https://apiant.ai/connect/wistia-to-pushover) - [ **Wistia to IP2Location** IP geolocation and intelligence. Look up location, network, proxy, and security data for any IP address...](https://apiant.ai/connect/wistia-to-ip2location) - [ **Wistia to Wufoo** Wufoo is an easy way to build and manage online HTML forms and collect entries.](https://apiant.ai/connect/wistia-to-wufoo) ## More into Customer.io - [ **HubSpot to Customer.io** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-customer-io) - [ **Salesforce to Customer.io** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-customer-io) - [ **Slack to Customer.io** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-customer-io) - [ **Google Sheets to Customer.io** Google Sheets](https://apiant.ai/connect/google-sheets-to-customer-io) - [ **Gmail to Customer.io** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-customer-io) - [ **Google Calendar to Customer.io** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-customer-io) Questions ## Wistia and Customer.io, answered ### ### Can a message sent in Customer.io start one of these runs? No. Customer.io has no triggers on this connection, so every run begins in Wistia with a new media or a new project. Once it starts, the agent can read the segments in your Customer.io workspace as part of the run. ### ### What can the agent do inside Wistia before it touches Customer.io? It can get a media, read its stats or player customizations, update a name or description, copy medias between projects, and create or update projects. The agent tests every scenario you describe before it keeps the run going. ### ### What can start an automation from Wistia? Any of Wistia's 2 triggers in the catalog, including New media and New project. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Customer.io when something happens in Wistia? Any of Customer.io's 1 action, including List segments. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Customer.io to Wistia? Customer.io has no triggers in the catalog today, so automations start in Wistia. If you need the other direction, ask: your agent reads Customer.io's API documentation and adds it. ### ### Do I have to build a connector for Wistia or Customer.io? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Wistia and Customer.io without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.