Integration
Connect Watermelon to Customerly
When New Contact fires in Watermelon, your agent runs Get Contact in Customerly. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Watermelon and Customerly to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Watermelon can start in Customerly
When New Contact in Watermelon
then Get Contact in Customerly
When New Conversation in Watermelon
then Add conversation in Customerly
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Watermelon and Customerly
Triggers and actions 6 triggers · 16 actions
Trigger
Archive ConversationTriggers when a Watermelon conversation is archived.
Trigger
Handover Conversation AgentTriggers when a Watermelon conversation is handed over to a human agent (its assigned agent changes).
Trigger
Handover Conversation TeamTriggers when a Watermelon conversation is handed over to a team (its assigned team changes).
Trigger
New ContactTriggers when a new contact is added in Watermelon.
Trigger
New ConversationTriggers when a new conversation starts in Watermelon.
Trigger
Updated ContactTriggers when a Watermelon contact is created or updated.
Action
Add ContactCreates a new contact in Watermelon and returns its ID.
Action
Find ContactReturns a Watermelon contact by its ID.
Action
Find ConversationReturns a Watermelon conversation by its ID.
Action
Get conversationReturns a single conversation by its ID, including its messages, tags, channel and status.
Action
Get messageReturns a single message by its ID, including its text, type, conversation and read status.
Action
Search ContactsSearches Watermelon contacts for a value such as a name, email or phone number and returns the matches.
Action
Sends a MessageSends a message in a Watermelon conversation, or starts a new conversation when no conversation ID is given, and returns the message ID.
Action
Updates an Existing ContactUpdates an existing Watermelon contact's name, email or phone number.
Action
Add conversationOpen a new conversation from a user to a teammate.
Action
Add User TagAttach a tag to an existing user or lead.
Action
Convert lead to userPromotes an existing Customerly lead to a user (creates a user if no contact matches the identifiers).
Action
Create/Update LeadCreates or updates a lead.
Action
Create/Update UserCreates or updates a new user.
Action
Get ContactGet a single contact (lead or user) by Customerly contact ID, returning its email, role, custom_contact_id, whatsapp_number, attributes and tags.
Action
Get ConversationReturns a single Customerly conversation by its conversation ID, including contact, status, channel and last message.
Action
Unsubscribe contactsUnsubscribe contacts (bulk) via API.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Watermelon and Customerly, answered
What can start an automation from Watermelon?
Any of Watermelon's 6 triggers in the catalog, including New Contact, New Conversation, Updated Contact and Handover Conversation Agent. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Customerly when something happens in Watermelon?
Any of Customerly's 8 actions, including Create/Update Lead, Create/Update User, Add conversation and Add User Tag. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Customerly to Watermelon?
Customerly has no triggers in the catalog today, so automations start in Watermelon. If you need the other direction, ask: your agent reads Customerly's API documentation and adds it.
Do I have to build a connector for Watermelon or Customerly?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Watermelon and Customerly without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.