Integration
Connect Waitwhile and Zoho FSM
When New customer fires in Waitwhile, your agent runs Add contact in Zoho FSM, or New Module Entry in Zoho FSM to Add customer note in Waitwhile. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Waitwhile and Zoho FSM to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Waitwhile and Zoho FSM can do together
From Waitwhile to Zoho FSM
When New customer in Waitwhile
then Add contact in Zoho FSM
When New customer in Waitwhile
then Add work order in Zoho FSM
From Zoho FSM to Waitwhile
When New Module Entry in Zoho FSM
then Add customer note in Waitwhile
When New/Updated Module Entry in Zoho FSM
then Create Customer in Waitwhile
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Waitwhile and Zoho FSM
Triggers and actions 4 triggers · 32 actions
Trigger
New customerTriggered when a new customer is created in Waitwhile.
Action
Add customer noteAdds a note entry to a Waitwhile customer, optionally tied to a location or visit.
Action
Add locationCreates a new Waitwhile location, optionally copying users, resources, services, data fields and labels from an existing location, and returns the new location record.
Action
Add resourceCreates a resource, such as a staff member or room, at one or more Waitwhile locations and returns the new resource.
Action
Add serviceCreates a new service in Waitwhile and makes it available at the locations you choose. Returns the service that was created.
Action
Create CustomerCreates a customer in Waitwhile from their name and contact details, and returns the new customer record.
Action
Create or Update a VisitCreates a new visit at a Waitwhile location, or updates an existing visit when its id is supplied, and returns the resulting visit.
Action
Delete a VisitDeletes a visit by its ID.
Action
Delete customerDeletes a Waitwhile customer by ID.
Action
Fetch CustomerReturns one Waitwhile customer by id, including contact details, tags, locations, last visit information and metadata.
Action
Fetch LocationReturns a single Waitwhile location, with its address, hours, contact details and settings, by its id or short name.
Action
Fetch ResourceReturns one Waitwhile resource, such as a staff member or room, with its availability settings, locations and supported services.
Action
Fetch ServiceReturns one Waitwhile service with its name, price, duration, availability settings, hours and locations.
Action
Fetch VisitReturns a single Waitwhile visit by its id, including the customer's details, its state, timing and any custom data fields.
Action
Find UserReturns up to 100 Waitwhile users whose email address starts with the text you provide.
Action
Find visits by criteriaReturns the visits that match the criteria you specify, such as location, state, tag, customer, service, resource or date range.
Action
List booking slotsReturns the booking slots for a location within a date range, with the capacity, booked spots and available spots of each slot.
Action
Search for CustomerReturns the customers whose name, phone, email or customer identifier starts with the search text, optionally narrowed by location, visit state, tag or date range.
Action
Search for UserReturns the Waitwhile users whose email address starts with the text you provide, up to 100 users.
Action
Update customerUpdates an existing Waitwhile customer's name, contact details, tags, locations or metadata, and returns the updated customer.
Trigger
New Module EntryTriggers when a new record is created in the chosen Zoho FSM module, such as a work order, request or contact.
Trigger
New/Updated Module EntryTriggers when a record in the chosen Zoho FSM module is created or updated.
Trigger
Updated Module EntryTriggers when an existing record in the chosen Zoho FSM module is changed.
Action
Add assetCreates a new asset in Zoho FSM, optionally linked to a part, contact and company.
Action
Add companyCreates a new company record in Zoho FSM.
Action
Add contactCreates a new contact in Zoho FSM and returns its id.
Action
Add estimateCreates a new estimate in Zoho FSM for a contact and company, with optional service and part line items.
Action
Add noteAdds a note to a request, estimate, work order, service appointment, contact or asset record.
Action
Add requestCreates a new service request in Zoho FSM for a contact or company.
Action
Add service appointmentCreates a service appointment for line items of an existing work order in Zoho FSM, scheduled for the given start and end time.
Action
Add work orderCreates a new work order in Zoho FSM with its service line items, customer and addresses.
Action
Create Module EntryCreates a new record in any Zoho FSM module (Companies, Contacts, Assets, Requests, Work Orders and more) from the field values you supply.
Action
Find Module EntryFinds records in a Zoho FSM module (such as Contacts, Companies or Work Orders) whose chosen field matches a search value.
Action
Get Related RecordsReturns the records related to a Zoho FSM record, such as the notes, work orders or service appointments linked to a contact.
Action
Update Module EntryUpdates an existing record in a Zoho FSM module, such as a company, contact, asset, request or work order, with the field values you supply.
Action
Update work orderUpdates an existing work order in Zoho FSM, such as its summary, contact, company, addresses or service line items.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Waitwhile and Zoho FSM, answered
What can start an automation from Waitwhile?
Any of Waitwhile's 1 trigger in the catalog, including New customer. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Zoho FSM when something happens in Waitwhile?
Any of Zoho FSM's 13 actions, including Create Module Entry, Update Module Entry, Update work order and Add asset. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Zoho FSM to Waitwhile?
Yes. When something happens in Zoho FSM, your agent can act in Waitwhile too. This page covers both directions: Zoho FSM's triggers and Waitwhile's actions are listed here as well.
Do I have to build a connector for Waitwhile or Zoho FSM?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Waitwhile and Zoho FSM without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.