--- title: "Connect Voog to Retently - APIANT.ai" description: "When \"Order Created\" fires in Voog, your agent runs \"Create or Update Customer\" in Retently." canonical: "https://apiant.ai/connect/voog-to-retently" --- # Connect Voog to Retently When **Order Created** fires in [Voog](https://apiant.ai/connections/voog), your agent runs **Create or Update Customer** in [Retently](https://apiant.ai/connections/retently). Describe the whole flow and it is built, tested on every scenario and kept running. Voog **5** triggers Voog **15** actions Retently **16** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Voog and Retently to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Voog can start in Retently - When **Order Created** in Voog then **Create or Update Customer** in Retently - When **Order Updated** in Voog then **Resubscribe customer** in Retently Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Voog and Retently ## Triggers and actions 5 triggers · 31 actions - Trigger **Order Cancelled** Triggers when an order in the Voog online store is cancelled, delivering the cancelled order. - Trigger **Order Created** Triggers when a new order is placed in the Voog online store. - Trigger **Order Paid** Triggers when an order in your Voog online store is paid. - Trigger **Order Shipped** Triggers when an order in your Voog online store is marked as shipped. - Trigger **Order Updated** Triggers when an order in your Voog store is updated, for example when its status, payment or shipping details change. - Action **Add article** Creates a new article (blog post) on a blog page of your Voog site, with its title, excerpt, body, tags and publishing state. - Action **Add product** Creates a new product in your Voog online store with its name, price, status, stock, images, variants and categories. - Action **Checkout cart** Checks out a Voog shopping cart, turning it into a new store order. - Action **Create cart** Creates a shopping cart in the Voog online store with the chosen products, customer and shipping details, ready for checkout. - Action **Delete product** Deletes a product, including all of its variants, from your Voog online store. - Action **Get article** Returns a single blog article, including its title, excerpt, body, tags, author, blog page and custom data. - Action **Get cart** Returns a single shopping cart from your Voog store, including its totals, customer, shipping method and custom checkout field values. - Action **Get order** Returns a single store order, including its customer, amounts, statuses, line items and billing and shipping addresses. - Action **Get product** Returns a single product from your Voog online store, including its price, stock, status and, optionally, its variants, translations and categories. - Action **List orders** Returns the online store's orders, optionally filtered by status, payment status, shipping status, customer email or date, with line items and addresses when requested. - Action **List pages** Returns the pages of your Voog site, optionally narrowed by type, language, parent page, path or a search phrase. - Action **List people** Returns the people (site users with admin access) on your Voog site, optionally filtered by email, name, activation status or owner status. - Action **List products** Returns the products in your Voog online store, optionally filtered by status, name, SKU, category or date, with variants and other details on request. - Action **Update order** Updates an order in your Voog store: its status, payment or shipping status, note, customer details, billing and shipping addresses, and custom checkout field values. Returns the updated order. - Action **Update product** Updates an existing product in your Voog online store, such as its name, price, stock, images, categories or variant options. Only the fields you fill in are changed. - Action **Apply Tag to Response** Adds a tag to a survey response. - Action **Apply Topic to Response** Adds a topic to a survey response. - Action **Create or Update Customer** Creates a Retently customer, or updates the existing customer with the same email address, including tags and custom properties. - Action **Delete Customer** Deletes a customer and all their associated data from Retently, identified by email address. - Action **Find Company** Finds a Retently company by its website domain (or company ID) and returns its full record. - Action **Find Customer by Email** Returns up to 20 Retently customers that match the specified email address. - Action **Get campaign report** Returns NPS/CX score and response-volume report data for a campaign over a date range. - Action **Get Company** Fetches a company by ID. An error occurs if the company is not found. - Action **Get Customer** Fetches a customer by ID. An error occurs if the customer is not found. - Action **Get feedback** Retrieves a single survey response (feedback) by its Retently ID. - Action **Get latest score** Returns the most recent NPS/CX score snapshot for the account or a given campaign. - Action **List Campaigns** Lists the survey campaigns in the Retently account. - Action **List Companies** Returns all companies in the Retently account, with industry, tags, NPS/CSAT/CES metrics and customer counts. - Action **List Customers** Returns the account's customers, optionally narrowed by email, creation date range or a customer property filter. - Action **Resubscribe customer** Resubscribes a customer that was previously unsubscribed by the account owner via the API or in-app. - Action **Unsubscribe Customer** Unsubscribes a customer from receiving future Retently surveys, optionally recording an opt-out message. ## Each app on its own - [ **Voog** Voog is a website builder platform that helps you build websites with e-commerce.](https://apiant.ai/connections/voog) - [ **Retently** Retently helps you measure customer satisfaction via NPS, CSAT, and CES surveys.](https://apiant.ai/connections/retently) Reviews ## What our customers say ## More from Voog - [ **Voog to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/voog-to-zoom) - [ **Voog to Webflow** Webflow is a professional website builder and CMS for designing, building, and launching responsive...](https://apiant.ai/connect/voog-to-webflow) - [ **Voog to Wix** The Wix website builder gives businesses of any size the tools to create, manage and grow a fully integrated...](https://apiant.ai/connect/voog-to-wix) - [ **Voog to LinkedIn** LinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...](https://apiant.ai/connect/voog-to-linkedin) - [ **Voog to Facebook** Facebook is a social media and advertising platform used by individuals and businesses to connect, share...](https://apiant.ai/connect/voog-to-facebook) - [ **Voog to Anthropic** Anthropic builds Claude, a family of large language models.](https://apiant.ai/connect/voog-to-anthropic) ## More into Retently - [ **HubSpot to Retently** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-retently) - [ **Salesforce to Retently** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-retently) - [ **Slack to Retently** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-retently) - [ **Google Sheets to Retently** Google Sheets](https://apiant.ai/connect/google-sheets-to-retently) - [ **Gmail to Retently** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-retently) - [ **Google Calendar to Retently** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-retently) Questions ## Voog and Retently, answered ### ### What can start an automation from Voog? Any of Voog's 5 triggers in the catalog, including Order Created, Order Updated, Order Paid and Order Shipped. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Retently when something happens in Voog? Any of Retently's 16 actions, including Create or Update Customer, Apply Tag to Response, Apply Topic to Response and Find Company. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Retently to Voog? Retently has no triggers in the catalog today, so automations start in Voog. If you need the other direction, ask: your agent reads Retently's API documentation and adds it. ### ### Do I have to build a connector for Voog or Retently? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Voog and Retently without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.