Integration
Connect Vitally and Waitwhile
When Customer Created fires in Vitally, your agent runs Create Customer in Waitwhile, or New customer in Waitwhile to Update Customer Traits in Vitally. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Vitally and Waitwhile to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Vitally and Waitwhile can do together
From Vitally to Waitwhile
When Customer Created in Vitally
then Create Customer in Waitwhile
When Custom Object Instance Created in Vitally
then Add customer note in Waitwhile
From Waitwhile to Vitally
When New customer in Waitwhile
then Update Customer Traits in Vitally
When New customer in Waitwhile
then Create Task in Vitally
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Vitally and Waitwhile
Triggers and actions 9 triggers · 40 actions
Trigger
Customer CreatedTriggers when a new account (customer) is created in Vitally.
Trigger
Custom Object Instance CreatedTriggers when a new instance of a custom object is created.
Trigger
Custom Object Instance UpdatedTriggers when an instance of a custom object is created or updated.
Trigger
Note CreatedTriggers when a new note is created in Vitally.
Trigger
NPS Response CreatedTriggers when a new NPS response is recorded in Vitally.
Trigger
Organization CreatedTriggers when a new organization is created in Vitally.
Trigger
Project CreatedTriggers when a new project is created in Vitally.
Trigger
Task CreatedTriggers when a new task is created in Vitally.
Action
Create AccountCreates an account (customer) in Vitally, identified by your own external ID.
Action
Create NoteCreates a note on an account or organization in Vitally.
Action
Create NPS ResponseRecords an NPS survey response from a user in Vitally.
Action
Create OrganizationCreates an organization in Vitally, identified by your own external ID.
Action
Create Project From TemplateCreates a project for an account or organization from a project template.
Action
Create TaskCreates a task on an account or organization in Vitally.
Action
Find a CustomerReturns a account by its Vitally ID or external ID.
Action
Find a Custom Object InstanceFinds a custom object instance by ID, external ID, linked account or a custom field value.
Action
Find a NoteReturns a note by its Vitally ID or external ID.
Action
Find a OrganizationReturns a organization by its Vitally ID or external ID.
Action
Find a TaskReturns a task by its Vitally ID or external ID.
Action
Find a TeammateFinds a Vitally team member by email address.
Action
Find a UserFinds a user by email address, external ID or email domain.
Action
Get Account Health ScoresReturns an account's health score and its breakdown.
Action
Update Customer TraitsUpdates the name or traits of a account in Vitally; traits are merged with existing ones.
Action
Update Organization TraitsUpdates the name or traits of a organization in Vitally; traits are merged with existing ones.
Action
Update Project StatusChanges a project's status in Vitally.
Action
Update TaskUpdates a task in Vitally, for example to reassign or complete it.
Action
Update User TraitsUpdates the name or traits of a user in Vitally; traits are merged with existing ones.
Trigger
New customerTriggered when a new customer is created in Waitwhile.
Action
Add customer noteAdds a note entry to a Waitwhile customer, optionally tied to a location or visit.
Action
Add locationCreates a new Waitwhile location, optionally copying users, resources, services, data fields and labels from an existing location, and returns the new location record.
Action
Add resourceCreates a resource, such as a staff member or room, at one or more Waitwhile locations and returns the new resource.
Action
Add serviceCreates a new service in Waitwhile and makes it available at the locations you choose. Returns the service that was created.
Action
Cancel visitCancels a visit by marking it complete and tagging it as cancelled, optionally sending the customer a message. Returns the updated visit.
Action
Create CustomerCreates a customer in Waitwhile from their name and contact details, and returns the new customer record.
Action
Create or Update a VisitCreates a new visit at a Waitwhile location, or updates an existing visit when its id is supplied, and returns the resulting visit.
Action
Delete a VisitDeletes a visit by its ID.
Action
Delete customerDeletes a Waitwhile customer by ID.
Action
Fetch CustomerReturns one Waitwhile customer by id, including contact details, tags, locations, last visit information and metadata.
Action
Fetch LocationReturns a single Waitwhile location, with its address, hours, contact details and settings, by its id or short name.
Action
Fetch ResourceReturns one Waitwhile resource, such as a staff member or room, with its availability settings, locations and supported services.
Action
Fetch ServiceReturns one Waitwhile service with its name, price, duration, availability settings, hours and locations.
Action
Fetch VisitReturns a single Waitwhile visit by its id, including the customer's details, its state, timing and any custom data fields.
Action
Find UserReturns up to 100 Waitwhile users whose email address starts with the text you provide.
Action
Find visits by criteriaReturns the visits that match the criteria you specify, such as location, state, tag, customer, service, resource or date range.
Action
List booking slotsReturns the booking slots for a location within a date range, with the capacity, booked spots and available spots of each slot.
Action
Search for CustomerReturns the customers whose name, phone, email or customer identifier starts with the search text, optionally narrowed by location, visit state, tag or date range.
Action
Search for UserReturns the Waitwhile users whose email address starts with the text you provide, up to 100 users.
Action
Update customerUpdates an existing Waitwhile customer's name, contact details, tags, locations or metadata, and returns the updated customer.
Action
Update visitUpdates an existing Waitwhile visit, such as its customer details, state, booking time, services, resources, tags or data fields, and returns the updated visit.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Vitally and Waitwhile, answered
What can start an automation from Vitally?
Any of Vitally's 8 triggers in the catalog, including Customer Created, Custom Object Instance Created, Custom Object Instance Updated and Note Created. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Waitwhile when something happens in Vitally?
Any of Waitwhile's 21 actions, including Create Customer, Create or Update a Visit, Update customer and Update visit. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Waitwhile to Vitally?
Yes. When something happens in Waitwhile, your agent can act in Vitally too. This page covers both directions: Waitwhile's triggers and Vitally's actions are listed here as well.
Do I have to build a connector for Vitally or Waitwhile?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Vitally and Waitwhile without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.