--- title: "Connect Vitally to Facebook - APIANT.ai" description: "When \"Customer Created\" fires in Vitally, your agent runs \"Send Media Message\" in Facebook." canonical: "https://apiant.ai/connect/vitally-to-facebook" --- # Connect Vitally to Facebook When **Customer Created** fires in [Vitally](https://apiant.ai/connections/vitally), your agent runs **Send Media Message** in [Facebook](https://apiant.ai/connections/facebook). Describe the whole flow and it is built, tested on every scenario and kept running. Vitally **8** triggers Vitally **19** actions Facebook **37** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Vitally and Facebook to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Vitally can start in Facebook - When **Customer Created** in Vitally then **Send Media Message** in Facebook - When **Custom Object Instance Created** in Vitally then **Send Message** in Facebook Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Vitally and Facebook ## Triggers and actions 8 triggers · 56 actions - Trigger **Customer Created** Triggers when a new account (customer) is created in Vitally. - Trigger **Custom Object Instance Created** Triggers when a new instance of a custom object is created. - Trigger **Custom Object Instance Updated** Triggers when an instance of a custom object is created or updated. - Trigger **Note Created** Triggers when a new note is created in Vitally. - Trigger **NPS Response Created** Triggers when a new NPS response is recorded in Vitally. - Trigger **Organization Created** Triggers when a new organization is created in Vitally. - Trigger **Project Created** Triggers when a new project is created in Vitally. - Trigger **Task Created** Triggers when a new task is created in Vitally. - Action **Create Account** Creates an account (customer) in Vitally, identified by your own external ID. - Action **Create Note** Creates a note on an account or organization in Vitally. - Action **Create NPS Response** Records an NPS survey response from a user in Vitally. - Action **Create Organization** Creates an organization in Vitally, identified by your own external ID. - Action **Create Project From Template** Creates a project for an account or organization from a project template. - Action **Create Task** Creates a task on an account or organization in Vitally. - Action **Find a Customer** Returns a account by its Vitally ID or external ID. - Action **Find a Custom Object Instance** Finds a custom object instance by ID, external ID, linked account or a custom field value. - Action **Find a Note** Returns a note by its Vitally ID or external ID. - Action **Find a Organization** Returns a organization by its Vitally ID or external ID. - Action **Find a Task** Returns a task by its Vitally ID or external ID. - Action **Find a Teammate** Finds a Vitally team member by email address. - Action **Find a User** Finds a user by email address, external ID or email domain. - Action **Get Account Health Scores** Returns an account's health score and its breakdown. - Action **Update Customer Traits** Updates the name or traits of a account in Vitally; traits are merged with existing ones. - Action **Update Organization Traits** Updates the name or traits of a organization in Vitally; traits are merged with existing ones. - Action **Update Project Status** Changes a project's status in Vitally. - Action **Update Task** Updates a task in Vitally, for example to reassign or complete it. - Action **Update User Traits** Updates the name or traits of a user in Vitally; traits are merged with existing ones. - Action **Create Comment** Creates a comment on a facebook post or replies to an existing comment. - Action **Create Multi Photo Post** Publish one Facebook Page feed post containing one or more photos from public URLs. The action first uploads every photo with published=false, then creates one /feed post with those photo IDs as attached_media. If any upload fails, the feed post is not created; earlier uploads can remain unpublished on Facebook temporarily. This action publishes immediately and does not add photos to an existing album. - Action **Create Photo Post** Posts a photo from a URL to a Facebook Page, with an optional caption. - Action **Create Post** Creates a new post on a facebook page. - Action **Create Video Post** Posts a video to a Facebook Page from a video URL, published right away or scheduled. - Action **Delete Comment** Deletes a facebook comment. - Action **Delete Post** Deletes a facebook page post. - Action **Get Comment** Returns one comment on a Facebook Page post. - Action **Get Comments** Retrieves comments from a facebook post or comment (for replies). - Action **Get Conversation Messages** Retrieves messages from a specific conversation. - Action **Get Graph Object** Read caller-selected fields from an identified Facebook Graph node using permissions already granted to the connection. - Action **Get Graph Objects** Read caller-selected fields from multiple Facebook Graph nodes in one batch request and return successes and failures keyed by requested object ID. - Action **Get Message Details** Retrieves details of a specific message sent or received by the page. - Action **Get Page Details** Fetches details about a specific facebook page. - Action **Get Page Insights** Retrieves analytics and insights for a facebook page. - Action **Get Page Photos** Returns the photos on a Facebook Page. - Action **Get Page Posts** Retrieves posts from a facebook page. - Action **Get Page Roles** Retrieves a list of people and their tasks/roles on a facebook page. - Action **Get Page Tagged Posts** Retrieves posts where a Facebook Page is tagged or mentioned. Use when monitoring brand mentions or tracking posts that tag your Page but don't appear on your Page's own feed. - Action **Get Page Videos** Retrieves videos from a facebook page. - Action **Get Photo** Reads a single Facebook photo by id, using the Page access token for the given page_id. Use as the read-back for a photo upload. - Action **Get Post** Retrieves details of a specific facebook post. - Action **Get Post Insights** Returns performance metrics for a Facebook Page post, such as impressions and clicks. - Action **Get Post Reactions** Returns the reactions on a Facebook Page post, with a total per reaction type. - Action **Get User Pages** Retrieves a list of pages the user manages, including tasks and access tokens. - Action **Like Post Or Comment** Likes a facebook post or comment. - Action **List Page Stories** List photo and video stories published by a Facebook Page. - Action **List Published Page Posts** List posts published by a Facebook Page, excluding unpublished posts. - Action **Refresh Url Scrape** Ask Facebook to rescrape a public HTTP or HTTPS URL, optionally returning requested URL metadata fields. - Action **Search Geographic Targeting Locations** Find current geographic keys accepted by Meta ad targeting. - Action **Send Media Message** Sends a media message (image, video, audio, or file) from the page to a user. - Action **Send Message** Sends a text message from the page to a user via messenger. - Action **Unlike Post Or Comment** Removes a like from a facebook post or comment. - Action **Update Comment** Updates an existing facebook comment. - Action **Update Page Settings** Updates a Facebook Page's About text, description, contact details or website. - Action **Update Post** Updates an existing facebook page post. - Action **Upload Photos Batch** Uploads several photos from URLs to a Facebook Page or one of its albums in one step. ## Each app on its own - [ **Vitally** Vitally is a customer success platform for high-growth B2B SaaS teams.](https://apiant.ai/connections/vitally) - [ **Facebook** Facebook is a social media and advertising platform used by individuals and businesses to connect, share...](https://apiant.ai/connections/facebook) Reviews ## What our customers say ## More from Vitally - [ **Vitally to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/vitally-to-zoom) - [ **Vitally to Webflow** Webflow is a professional website builder and CMS for designing, building, and launching responsive...](https://apiant.ai/connect/vitally-to-webflow) - [ **Vitally to Wix** The Wix website builder gives businesses of any size the tools to create, manage and grow a fully integrated...](https://apiant.ai/connect/vitally-to-wix) - [ **Vitally to LinkedIn** LinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...](https://apiant.ai/connect/vitally-to-linkedin) - [ **Vitally to Anthropic** Anthropic builds Claude, a family of large language models.](https://apiant.ai/connect/vitally-to-anthropic) - [ **Vitally to Supabase** Supabase is an open-source backend-as-a-service providing a Postgres database, authentication, storage, and...](https://apiant.ai/connect/vitally-to-supabase) ## More into Facebook - [ **HubSpot to Facebook** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-facebook) - [ **Salesforce to Facebook** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-facebook) - [ **Slack to Facebook** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-facebook) - [ **Google Sheets to Facebook** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-facebook) - [ **Gmail to Facebook** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-facebook) - [ **Google Calendar to Facebook** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-facebook) Questions ## Vitally and Facebook, answered ### ### What can start an automation from Vitally? Any of Vitally's 8 triggers in the catalog, including Customer Created, Custom Object Instance Created, Custom Object Instance Updated and Note Created. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Facebook when something happens in Vitally? Any of Facebook's 37 actions, including Create Comment, Create Multi Photo Post, Create Photo Post and Create Post. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Facebook to Vitally? Facebook has no triggers in the catalog today, so automations start in Vitally. If you need the other direction, ask: your agent reads Facebook's API documentation and adds it. ### ### Do I have to build a connector for Vitally or Facebook? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Vitally and Facebook without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.