Integration
Connect VirtualPBX to Zoho Desk
When New Call Recording fires in VirtualPBX, your agent runs Create Contact in Zoho Desk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want VirtualPBX and Zoho Desk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What VirtualPBX can start in Zoho Desk
When New Call Recording in VirtualPBX
then Create Contact in Zoho Desk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with VirtualPBX and Zoho Desk
Triggers and actions 1 trigger · 35 actions
- New Call Recording
Triggers when a new call recording is stored on the account.
- Create Blocklist
Creates a caller blocklist, optionally with an initial set of blocked numbers.
- Delete Blocklist
Deletes a caller blocklist.
- Delete Call Recording
Deletes a call recording's record (and its audio when stored with it).
- Get Active Call
Returns details of one active call, such as its direction, destination and whether it was answered.
- Get Blocklist
Returns one caller blocklist and the numbers on it.
- Get Call Recording
Returns one call recording's details: caller, callee, direction and duration.
- Get Device
Returns one device's configuration, including its name, type and whether it is enabled.
- Hang Up Call
Hangs up an active call.
- List Blocklists
Returns the caller blocklists on the account.
- List Call Recordings
Returns call recordings stored on the account, newest first, with caller, callee and duration.
- List Device Active Calls
Returns the calls currently active on one device.
- List Device Registrations
Returns which devices on the account are currently registered; empty when none are.
- List Devices
Returns every device (phones, softphones, fax machines) on the VirtualPBX account.
- List User Active Calls
Returns the calls currently active for one user.
- Transfer Call
Transfers an active call to an extension or phone number, blind or attended.
- Update Blocklist
Updates a blocklist; the numbers given replace the list's current numbers.
- Update Device
Updates a device's name or enabled state, and can ask the phone to reboot to pick up the change.
- Add Attachment
Attaches a file to a Zoho Desk ticket.
- Add Comment
Add a comment to a ticket.
- Create Account
Adds a new account to Zoho Desk.
- Create Contact
Creates a new contact.
- Create Ticket
Creates a new ticket for customer requests.
- Delete ticket
Move a ticket to trash.
- Get account
Get an account by ID.
- Get contact
Fetches a contact by ID. An error occurs if the contact is not found.
- Get ticket
Get a ticket by ID.
- List agents
List all agents.
- List contacts
List all contacts.
- List departments
Returns all departments in the help desk
- List tickets
List all tickets.
- List Ticket Threads
Lists the conversation threads (email replies) of a ticket.
- Send E-Mail Reply
Sends an email reply for the selected ticket.
- Update account
Update an account.
- Update Contact
Updates an existing contact.
- Update Ticket
Updates an existing ticket.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
VirtualPBX and Zoho Desk, answered
What can start an automation from VirtualPBX?
Any of VirtualPBX's 1 trigger in the catalog, including New Call Recording. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Zoho Desk when something happens in VirtualPBX?
Any of Zoho Desk's 18 actions, including Create Account, Create Contact, Create Ticket and Send E-Mail Reply. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Zoho Desk to VirtualPBX?
Zoho Desk has no triggers in the catalog today, so automations start in VirtualPBX. If you need the other direction, ask: your agent reads Zoho Desk's API documentation and adds it.
Do I have to build a connector for VirtualPBX or Zoho Desk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use VirtualPBX and Zoho Desk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.