Integration
Connect VirtualPBX to Retently
When New Call Recording fires in VirtualPBX, your agent runs Create or Update Customer in Retently. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want VirtualPBX and Retently to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What VirtualPBX can start in Retently
When New Call Recording in VirtualPBX
then Create or Update Customer in Retently
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with VirtualPBX and Retently
Triggers and actions 1 trigger · 33 actions
- New Call Recording
Triggers when a new call recording is stored on the account.
- Create Blocklist
Creates a caller blocklist, optionally with an initial set of blocked numbers.
- Delete Blocklist
Deletes a caller blocklist.
- Delete Call Recording
Deletes a call recording's record (and its audio when stored with it).
- Get Active Call
Returns details of one active call, such as its direction, destination and whether it was answered.
- Get Blocklist
Returns one caller blocklist and the numbers on it.
- Get Call Recording
Returns one call recording's details: caller, callee, direction and duration.
- Get Device
Returns one device's configuration, including its name, type and whether it is enabled.
- Hang Up Call
Hangs up an active call.
- List Blocklists
Returns the caller blocklists on the account.
- List Call Recordings
Returns call recordings stored on the account, newest first, with caller, callee and duration.
- List Device Active Calls
Returns the calls currently active on one device.
- List Device Registrations
Returns which devices on the account are currently registered; empty when none are.
- List Devices
Returns every device (phones, softphones, fax machines) on the VirtualPBX account.
- List User Active Calls
Returns the calls currently active for one user.
- Transfer Call
Transfers an active call to an extension or phone number, blind or attended.
- Update Blocklist
Updates a blocklist; the numbers given replace the list's current numbers.
- Update Device
Updates a device's name or enabled state, and can ask the phone to reboot to pick up the change.
- Apply Tag to Response
Adds a tag to a survey response.
- Apply Topic to Response
Adds a topic to a survey response.
- Create or Update Customer
Creates a Retently customer, or updates the existing customer with the same email address, including tags and custom properties.
- Delete Customer
Deletes a customer and all their associated data from Retently, identified by email address.
- Find Company
Finds a Retently company by its website domain (or company ID) and returns its full record.
- Find Customer by Email
Returns up to 20 Retently customers that match the specified email address.
- Get campaign report
Returns NPS/CX score and response-volume report data for a campaign over a date range.
- Get Company
Fetches a company by ID. An error occurs if the company is not found.
- Get Customer
Fetches a customer by ID. An error occurs if the customer is not found.
- Get feedback
Retrieves a single survey response (feedback) by its Retently ID.
- Get latest score
Returns the most recent NPS/CX score snapshot for the account or a given campaign.
- List Campaigns
Lists the survey campaigns in the Retently account.
- List Companies
Returns all companies in the Retently account, with industry, tags, NPS/CSAT/CES metrics and customer counts.
- List Customers
Returns the account's customers, optionally narrowed by email, creation date range or a customer property filter.
- Resubscribe customer
Resubscribes a customer that was previously unsubscribed by the account owner via the API or in-app.
- Unsubscribe Customer
Unsubscribes a customer from receiving future Retently surveys, optionally recording an opt-out message.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
VirtualPBX and Retently, answered
What can start an automation from VirtualPBX?
Any of VirtualPBX's 1 trigger in the catalog, including New Call Recording. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Retently when something happens in VirtualPBX?
Any of Retently's 16 actions, including Create or Update Customer, Apply Tag to Response, Apply Topic to Response and Find Company. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Retently to VirtualPBX?
Retently has no triggers in the catalog today, so automations start in VirtualPBX. If you need the other direction, ask: your agent reads Retently's API documentation and adds it.
Do I have to build a connector for VirtualPBX or Retently?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use VirtualPBX and Retently without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.