--- title: "Connect Vimeo OTT and Zendesk Messaging - APIANT.ai" description: "When \"New customer\" fires in Vimeo OTT, your agent runs \"Send Message\" in Zendesk Messaging." canonical: "https://apiant.ai/connect/vimeo-ott-to-zendesk-messaging" --- # Connect Vimeo OTT and Zendesk Messaging When **New customer** fires in [Vimeo OTT](https://apiant.ai/connections/vimeo-ott), your agent runs **Send Message** in [Zendesk Messaging](https://apiant.ai/connections/zendesk-messaging), or **New Conversation Message** in Zendesk Messaging to **Create collection** in Vimeo OTT. Describe the whole flow and it is built, tested on every scenario and kept running. Vimeo OTT **2** triggers Vimeo OTT **14** actions Zendesk Messaging **1** trigger Zendesk Messaging **3** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Vimeo OTT and Zendesk Messaging to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Vimeo OTT and Zendesk Messaging can do together ### From Vimeo OTT to Zendesk Messaging - When **New customer** in Vimeo OTT then **Send Message** in Zendesk Messaging - When **New video** in Vimeo OTT then **Get Conversation Messages** in Zendesk Messaging ### From Zendesk Messaging to Vimeo OTT - When **New Conversation Message** in Zendesk Messaging then **Create collection** in Vimeo OTT - When **New Conversation Message** in Zendesk Messaging then **Create product** in Vimeo OTT Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Vimeo OTT and Zendesk Messaging ## Triggers and actions 3 triggers · 17 actions - Trigger **New customer** Polls for newly created customers (sorted newest first). - Trigger **New video** Polls for newly created videos (sorted newest first). - Action **Create collection** Creates a new collection (category, series, season, playlist, etc.). - Action **Create product** Creates a new product. - Action **Create video** Creates a new video. - Action **Delete video** Deletes a video. - Action **Get analytics report** Retrieves an analytics report (traffic, income, units, subscribers, churn, or video). - Action **Get collection** Retrieves a specific collection by ID. - Action **Get product** Retrieves a specific product by ID. - Action **Get video** Retrieves a specific video by ID. - Action **List collections** Lists all collections. - Action **List customers** Lists customers. Supports pagination and email/product filters. - Action **List product prices** Lists a product's prices in all currencies. - Action **List products** Lists all products. - Action **List video files** Lists the encoded files for a video. - Action **List videos** Lists all videos. Supports product/collection/query filters and pagination. - Trigger **New Conversation Message** Triggers instantly on every new message in a Zendesk messaging conversation, from the customer or from your business. Check "author_type": it is "user" for the customer's messages, so an automation that replies should only act on those. - Action **Find Conversation** Finds a customer's messaging conversation from their messaging ID. - Action **Get Conversation Messages** Returns the most recent messages in a messaging conversation, from both the customer and the business. - Action **Send Message** Sends a reply into a customer's messaging conversation as your business. ## Each app on its own - [ **Vimeo OTT** Vimeo OTT (formerly VHX) is an over-the-top video monetization platform for launching subscription and...](https://apiant.ai/connections/vimeo-ott) - [ **Zendesk Messaging** Read and reply to customer conversations from Zendesk messaging (the Web Widget, mobile SDK and social...](https://apiant.ai/connections/zendesk-messaging) Reviews ## What our customers say ## More from Vimeo OTT - [ **Vimeo OTT to Base44** Base44 is a platform that allows non-technical people to build their own Apps using AI.](https://apiant.ai/connect/vimeo-ott-to-base44) - [ **Vimeo OTT to Neon Postgres** Serverless PostgreSQL database platform offering instant branching, autoscaling, and an auto-generated REST...](https://apiant.ai/connect/vimeo-ott-to-neon-postgres) - [ **Vimeo OTT to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/vimeo-ott-to-quickbooks-online) - [ **Vimeo OTT to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/vimeo-ott-to-zoom) - [ **Vimeo OTT to Klaviyo** Klaviyo is a marketing automation platform for email and SMS.](https://apiant.ai/connect/vimeo-ott-to-klaviyo) - [ **Vimeo OTT to Webflow** Webflow is a professional website builder and CMS for designing, building, and launching responsive...](https://apiant.ai/connect/vimeo-ott-to-webflow) ## More into Zendesk Messaging - [ **HubSpot to Zendesk Messaging** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-zendesk-messaging) - [ **Salesforce to Zendesk Messaging** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-zendesk-messaging) - [ **Slack to Zendesk Messaging** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-zendesk-messaging) - [ **Google Sheets to Zendesk Messaging** Google Sheets](https://apiant.ai/connect/google-sheets-to-zendesk-messaging) - [ **Gmail to Zendesk Messaging** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-zendesk-messaging) - [ **Google Calendar to Zendesk Messaging** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-zendesk-messaging) Questions ## Vimeo OTT and Zendesk Messaging, answered ### ### What can start an automation from Vimeo OTT? Any of Vimeo OTT's 2 triggers in the catalog, including New customer and New video. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Zendesk Messaging when something happens in Vimeo OTT? Any of Zendesk Messaging's 3 actions, including Send Message, Find Conversation and Get Conversation Messages. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Zendesk Messaging to Vimeo OTT? Yes. When something happens in Zendesk Messaging, your agent can act in Vimeo OTT too. This page covers both directions: Zendesk Messaging's triggers and Vimeo OTT's actions are listed here as well. ### ### Do I have to build a connector for Vimeo OTT or Zendesk Messaging? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Vimeo OTT and Zendesk Messaging without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.