--- title: "Connect VideoDB to Customer.io - APIANT.ai" description: "When \"New Video Uploaded & Indexed\" fires in VideoDB, your agent runs \"Send transactional email\" in Customer.io." canonical: "https://apiant.ai/connect/videodb-to-customer-io" --- # Connect VideoDB to Customer.io When **New Video Uploaded & Indexed** fires in [VideoDB](https://apiant.ai/connections/videodb), your agent runs **Send transactional email** in [Customer.io](https://apiant.ai/connections/customer-io). Describe the whole flow and it is built, tested on every scenario and kept running. VideoDB **1** trigger VideoDB **21** actions Customer.io **10** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want VideoDB and Customer.io to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What VideoDB can start in Customer.io - When **New Video Uploaded & Indexed** in VideoDB then **Send transactional email** in Customer.io - When **New Video Uploaded & Indexed** in VideoDB then **Create Anonymous Event** in Customer.io Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with VideoDB and Customer.io ## Triggers and actions 1 trigger · 31 actions - Trigger **New Video Uploaded & Indexed** Triggered when a new video is uploaded to a VideoDB collection. - Action **Add Collection** Creates a new VideoDB collection to organize videos and scope search. - Action **Add Overlay / Watermark** Places an image (logo or watermark) over a VideoDB video at a chosen time and position, and returns a stream URL for the result. - Action **Ask Video (Q&A)** Get the Q&A for a video. - Action **Auto-Chapter Video** Splits a video into scenes (chapters) using shot detection or fixed time segments. The job runs in the background; the result is available at the returned output URL. - Action **Auto-Dub Video** Starts an AI dubbing job that replaces a video's soundtrack with a version in another language, preserving the speaker's voice characteristics. - Action **Check Job Status** Checks the progress of a long-running VideoDB job (dubbing, generation, transcoding, indexing) and returns its status and, once finished, its result. - Action **Create Highlight Clip** Starts an AI clip-generation job on an indexed video from a natural-language prompt describing the moments to include. - Action **Delete Video** Permanently delete a video and all its metadata, transcripts and indexes from VideoDB. - Action **Find Video Moment** Searches one indexed video for the moments matching a spoken-word or visual query, returning each match's start and end time, text and score. - Action **Generate Image** Generates an image from a text prompt using VideoDB's AI generation. Generation runs asynchronously; the result returns a job id and an address to check for the finished image. - Action **Generate Subtitles** Generates subtitles for a video using VideoDB service. - Action **Generate Video** Starts an AI video generation job from a text prompt and saves the result to a collection. - Action **Generate Voice-Over** Converts text into AI-generated speech (a voice-over audio asset) in a VideoDB collection. Generation runs as a job; check its result with Check Job Status or a callback URL. - Action **Get Collection** Retrieve the details of one VideoDB collection by its id. - Action **Get Meeting Assets** Get a meeting recording's status and recorded video URL. - Action **Get Transcript** Get the transcript of a video. - Action **Get Video Metadata** Get metadata for a video. - Action **List Collections** Retrieve all collections in your VideoDB account, including the default collection. - Action **List Videos** Lists the videos in a VideoDB collection. - Action **Summarize Video** Asks VideoDB's AI to summarize a video using your own instructions. Summarization usually runs as a background job: use Check Job Status with the returned job id to fetch the finished summary. - Action **Upload & Index Video** Uploads a video from a URL into a VideoDB collection, waits for the upload to finish, then starts indexing it (spoken words by default) and returns the indexing job. - Action **Create Anonymous Event** Records an event that isn't tied to a known person yet, such as a page view or an action by a visitor. Include an anonymous id to link the event to a person later. - Action **Create Event** Records an event for a person in Customer.io, which can trigger campaigns or update segments. - Action **Delete person** Deletes a person from your Customer.io workspace, identified by their id, email address or Customer.io id. - Action **Get person** Look up a customer's attributes by customer_id. - Action **List segments** List all manual and data-driven segments in the workspace. - Action **Merge people** Merges a duplicate person into a primary person. The secondary person's attributes and activity move to the primary person, and the secondary person is deleted. - Action **Remove people from segment** Removes people from a manual segment in Customer.io. Data-driven segments can't be changed this way. - Action **Send API-triggered broadcast** Trigger an API-triggered broadcast campaign to send immediately. - Action **Send transactional email** Send a one-off transactional email via a transactional message template. - Action **Suppress person** Deletes a person from your Customer.io workspace and suppresses their identifiers so nobody can be added again with the same id, email or phone. Activity attributed to them is redacted. ## Each app on its own - [ **VideoDB** VideoDB is an AI engine for video workflows—search scenes, cut clips, dub, subtitles, and apply GenAI effects.](https://apiant.ai/connections/videodb) - [ **Customer.io** With Customer.io you can send email, SMS, and push based on what people do or don't do in your app.](https://apiant.ai/connections/customer-io) Reviews ## What our customers say ## More from VideoDB - [ **VideoDB to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/videodb-to-zoom) - [ **VideoDB to Webflow** Webflow is a professional website builder and CMS for designing, building, and launching responsive...](https://apiant.ai/connect/videodb-to-webflow) - [ **VideoDB to Wix** The Wix website builder gives businesses of any size the tools to create, manage and grow a fully integrated...](https://apiant.ai/connect/videodb-to-wix) - [ **VideoDB to LinkedIn** LinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...](https://apiant.ai/connect/videodb-to-linkedin) - [ **VideoDB to Facebook** Facebook is a social media and advertising platform used by individuals and businesses to connect, share...](https://apiant.ai/connect/videodb-to-facebook) - [ **VideoDB to Anthropic** Anthropic builds Claude, a family of large language models.](https://apiant.ai/connect/videodb-to-anthropic) ## More into Customer.io - [ **HubSpot to Customer.io** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-customer-io) - [ **Wistia to Customer.io** Wistia makes it easy to host, track, and measure video engagement online.](https://apiant.ai/connect/wistia-to-customer-io) - [ **Salesforce to Customer.io** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-customer-io) - [ **Slack to Customer.io** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-customer-io) - [ **Google Sheets to Customer.io** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-customer-io) - [ **Gmail to Customer.io** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-customer-io) Questions ## VideoDB and Customer.io, answered ### ### What can start an automation from VideoDB? Any of VideoDB's 1 trigger in the catalog, including New Video Uploaded & Indexed. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Customer.io when something happens in VideoDB? Any of Customer.io's 10 actions, including Create Anonymous Event, Create Event, Send API-triggered broadcast and Send transactional email. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Customer.io to VideoDB? Customer.io has no triggers in the catalog today, so automations start in VideoDB. If you need the other direction, ask: your agent reads Customer.io's API documentation and adds it. ### ### Do I have to build a connector for VideoDB or Customer.io? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use VideoDB and Customer.io without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.