--- title: "Connect Ventrata and Zoho CRM - APIANT.ai" description: "When \"Updated Booking\" fires in Ventrata, your agent runs \"Add or update record (upsert)\" in Zoho CRM." canonical: "https://apiant.ai/connect/ventrata-to-zoho-crm" --- # Connect Ventrata and Zoho CRM When **Updated Booking** fires in [Ventrata](https://apiant.ai/connections/ventrata), your agent runs **Add or update record (upsert)** in [Zoho CRM](https://apiant.ai/connections/zoho-crm), or **New or updated record** in Zoho CRM to **Add booking** in Ventrata. Describe the whole flow and it is built, tested on every scenario and kept running. Ventrata **1** trigger Ventrata **11** actions Zoho CRM **2** triggers Zoho CRM **13** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Ventrata and Zoho CRM to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Ventrata and Zoho CRM can do together ### From Ventrata to Zoho CRM - When **Updated Booking** in Ventrata then **Add or update record (upsert)** in Zoho CRM - When **Updated Booking** in Ventrata then **Add tag to record** in Zoho CRM ### From Zoho CRM to Ventrata - When **New or updated record** in Zoho CRM then **Add booking** in Ventrata - When **New record** in Zoho CRM then **Update booking** in Ventrata Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Ventrata and Zoho CRM ## Triggers and actions 3 triggers · 24 actions - Trigger **Updated Booking** Triggers when any booking is created, updated, cancelled, or redeemed, including changes to customer details, products, options, quantities, or status. - Action **Add booking** Reserves availability by creating an ON_HOLD booking. Confirm it afterwards with Confirm booking. - Action **Confirm booking** /bookings/{uuid}/confirm - confirm an on-hold booking with contact details (OCTO Core). - Action **Delete booking** /bookings/{uuid} - cancel a booking with optional reason (OCTO Core). - Action **Find availability** /availability - search availability for a product/option over a date range or specific dates (OCTO Core). - Action **Find availability calendar** /availability/calendar - daily availability summary for a product/option over a date range (OCTO Core). - Action **Find Booking** Find bookings by reference, date, contact details or other filters. At least one primary filter is required. - Action **Get booking** /bookings/{uuid} - retrieve a booking by UUID (OCTO Core). - Action **Get product** /products/{id} - retrieve one product with its options and units (OCTO Core). - Action **Get supplier** Returns the supplier the connected API key belongs to (name, reference, website, contact details). - Action **List products** /products - list all bookable products for the supplier (OCTO Core). - Action **Update booking** /bookings/{uuid} - amend an existing booking (date/time, units, contact) (OCTO Core). - Trigger **New or updated record** Fires when a record is created or updated in the specified Zoho CRM module. Polls newest-first by Modified Time. - Trigger **New record** Fires when a new record is created in the specified Zoho CRM module. Polls newest-first by Created Time. - Action **Add note** Adds a note to a record in any supported Zoho CRM module. - Action **Add or update record (upsert)** Insert a record, or update it if a duplicate is found, in the specified Zoho CRM module. - Action **Add tag to record** Add one or more tags (comma-separated names) to a record in the specified module. - Action **Convert lead** Convert a lead into a contact, account, and optionally a deal. Pass conversion options (e.g. Deals, assign_to) as the Conversion object. - Action **Create record** Create a new record in the specified Zoho CRM module. - Action **Delete record** Delete a record by ID from the specified Zoho CRM module. - Action **Find records** Search for records in a module using Zoho CRM criteria, e.g. (Email:equals:foo@bar.com). Returns up to 200 matching records. - Action **Get record** Retrieve a single record by ID from the specified Zoho CRM module. - Action **List notes** Lists notes across all records in Zoho CRM (requires an administrator profile). - Action **List users** Retrieves users in the Zoho CRM organization, optionally filtered by user type or IDs. - Action **Query records (COQL)** Run a Zoho CRM Object Query Language (COQL) SELECT statement and return the matching records. - Action **Remove tag from record** Remove one or more tags (comma-separated names) from a record in the specified module. - Action **Update record** Update an existing record by ID in the specified Zoho CRM module. ## Each app on its own - [ **Ventrata** Ventrata is a ticketing platform for high-volume attractions, tours, and activities that manages ticket...](https://apiant.ai/connections/ventrata) - [ **Zoho CRM** Zoho CRM makes it easy to get the complete picture of your sales cycle and stay on top of your business...](https://apiant.ai/connections/zoho-crm) Reviews ## What our customers say ## More from Ventrata - [ **Ventrata to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/ventrata-to-zoom) - [ **Ventrata to Webflow** Webflow is a professional website builder and CMS for designing, building, and launching responsive...](https://apiant.ai/connect/ventrata-to-webflow) - [ **Ventrata to Wix** The Wix website builder gives businesses of any size the tools to create, manage and grow a fully integrated...](https://apiant.ai/connect/ventrata-to-wix) - [ **Ventrata to LinkedIn** LinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...](https://apiant.ai/connect/ventrata-to-linkedin) - [ **Ventrata to Facebook** Facebook is a social media and advertising platform used by individuals and businesses to connect, share...](https://apiant.ai/connect/ventrata-to-facebook) - [ **Ventrata to Anthropic** Anthropic builds Claude, a family of large language models.](https://apiant.ai/connect/ventrata-to-anthropic) ## More into Zoho CRM - [ **HubSpot to Zoho CRM** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-zoho-crm) - [ **Salesforce to Zoho CRM** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-zoho-crm) - [ **Slack to Zoho CRM** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-zoho-crm) - [ **Google Sheets to Zoho CRM** Google Sheets](https://apiant.ai/connect/google-sheets-to-zoho-crm) - [ **Gmail to Zoho CRM** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-zoho-crm) - [ **Google Calendar to Zoho CRM** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-zoho-crm) Questions ## Ventrata and Zoho CRM, answered ### ### What can start an automation from Ventrata? Any of Ventrata's 1 trigger in the catalog, including Updated Booking. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Zoho CRM when something happens in Ventrata? Any of Zoho CRM's 13 actions, including Create record, Update record, Add note and Add or update record (upsert). Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Zoho CRM to Ventrata? Yes. When something happens in Zoho CRM, your agent can act in Ventrata too. This page covers both directions: Zoho CRM's triggers and Ventrata's actions are listed here as well. ### ### Do I have to build a connector for Ventrata or Zoho CRM? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Ventrata and Zoho CRM without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.