---
title: "Connect Ventrata to Spike.sh - APIANT.ai"
description: "When \"Updated Booking\" fires in Ventrata, your agent runs \"Add alert rule\" in Spike.sh."
canonical: "https://apiant.ai/connect/ventrata-to-spike-sh"
---

# Connect Ventrata to Spike.sh

When **Updated Booking** fires in [Ventrata](https://apiant.ai/connections/ventrata), your agent runs **Add alert rule** in [Spike.sh](https://apiant.ai/connections/spike-sh). Describe the whole flow and it is built, tested on every scenario and kept running.

Ventrata **1** trigger Ventrata **11** actions Spike.sh **25** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Ventrata and Spike.sh to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Ventrata can start in Spike.sh

- When **Updated Booking** in Ventrata then **Add alert rule** in Spike.sh
- When **Updated Booking** in Ventrata then **Add escalation** in Spike.sh

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Ventrata and Spike.sh

## Triggers and actions 1 trigger · 36 actions

- Trigger

**Updated Booking**

Triggers when any booking is created, updated, cancelled, or redeemed, including changes to customer details, products, options, quantities, or status.

- Action

**Add booking**

Reserves availability by creating an ON_HOLD booking. Confirm it afterwards with Confirm booking.

- Action

**Confirm booking**

/bookings/{uuid}/confirm - confirm an on-hold booking with contact details (OCTO Core).

- Action

**Delete booking**

/bookings/{uuid} - cancel a booking with optional reason (OCTO Core).

- Action

**Find availability**

/availability - search availability for a product/option over a date range or specific dates (OCTO Core).

- Action

**Find availability calendar**

/availability/calendar - daily availability summary for a product/option over a date range (OCTO Core).

- Action

**Find Booking**

Find bookings by reference, date, contact details or other filters. At least one primary filter is required.

- Action

**Get booking**

/bookings/{uuid} - retrieve a booking by UUID (OCTO Core).

- Action

**Get product**

/products/{id} - retrieve one product with its options and units (OCTO Core).

- Action

**Get supplier**

Returns the supplier the connected API key belongs to (name, reference, website, contact details).

- Action

**List products**

/products - list all bookable products for the supplier (OCTO Core).

- Action

**Update booking**

/bookings/{uuid} - amend an existing booking (date/time, units, contact) (OCTO Core).

- Action

**Acknowledge incident**

Acknowledge one or more Spike.sh incidents by counter id or incident id.

- Action

**Add alert rule**

Create a new alert routing/automation rule with conditions and actions.

- Action

**Add escalation**

Creates a new escalation policy for a Spike.sh team, defining who is notified, through which channel, and how long to wait between steps.

- Action

**Add integration**

Create a new integration for a team (source system that sends alerts into Spike).

- Action

**Add on-call**

Create a new on-call schedule for a team.

- Action

**Add service**

Create a new service in a team, with name and description.

- Action

**Create Incident**

Creates a Spike incident through one of your integrations and sends alerts. The integration decides which service and escalation policy the incident is routed to.

- Action

**Delete alert rule**

Archives (soft-deletes) a Spike alert rule so it no longer applies to incoming incidents.

- Action

**Delete escalation**

Archives (soft-deletes) a Spike escalation policy by its ID.

- Action

**Escalate incident**

Escalates one or more Spike incidents to the next step of their escalation policy.

- Action

**Get escalation**

Get escalation policy details by id.

- Action

**Get incident**

Fetch a single incident by counter id.

- Action

**Get integration**

Fetches an integration by its token, including its name, type, service, escalation settings and webhook URL. An error occurs if the integration is not found.

- Action

**Get service**

Get a Spike service's details, along with its incidents and open-incident count.

- Action

**List alert rules**

Lists all alert rules (enabled and disabled) configured for a Spike team.

- Action

**List escalations**

Lists the escalation policies that belong to a Spike team.

- Action

**List incidents**

Lists the incidents for a Spike.sh team.

- Action

**List on-calls**

Lists the on-call schedules for a team.

- Action

**List services**

Lists the services in a Spike team.

- Action

**List teams**

Lists every team in your Spike organisation. Use a team's ID from here wherever other Spike actions ask for a team.

- Action

**Resolve incident**

Resolve one or more incidents by counter id array.

- Action

**Update alert rule**

Replace an existing Spike alert rule's name, conditions and actions.

- Action

**Update escalation**

Replaces an existing escalation policy's name, steps and start delay. The whole policy is replaced, so send every step you want to keep.

- Action

**Update on-call**

Updates an on-call schedule's name and/or moves it to another team. Rotations and layers are not changed by this action.

- Action

**Update service**

Updates the name and/or description of an existing Spike.sh service.

## Each app on its own

- [ **Ventrata** Ventrata is a ticketing platform for high-volume attractions, tours, and activities that manages ticket...](https://apiant.ai/connections/ventrata)
- [ **Spike.sh** Spike is an incident management system with unlimited alerts and on-call schedules](https://apiant.ai/connections/spike-sh)

Reviews

## What our customers say

## More from Ventrata

- [ **Ventrata to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/ventrata-to-zoom)
- [ **Ventrata to Webflow** Webflow is a professional website builder and CMS for designing, building, and launching responsive...](https://apiant.ai/connect/ventrata-to-webflow)
- [ **Ventrata to Wix** The Wix website builder gives businesses of any size the tools to create, manage and grow a fully integrated...](https://apiant.ai/connect/ventrata-to-wix)
- [ **Ventrata to LinkedIn** LinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...](https://apiant.ai/connect/ventrata-to-linkedin)
- [ **Ventrata to Facebook** Facebook is a social media and advertising platform used by individuals and businesses to connect, share...](https://apiant.ai/connect/ventrata-to-facebook)
- [ **Ventrata to Anthropic** Anthropic builds Claude, a family of large language models.](https://apiant.ai/connect/ventrata-to-anthropic)

## More into Spike.sh

- [ **HubSpot to Spike.sh** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-spike-sh)
- [ **Salesforce to Spike.sh** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-spike-sh)
- [ **Slack to Spike.sh** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-spike-sh)
- [ **Google Sheets to Spike.sh** Google Sheets](https://apiant.ai/connect/google-sheets-to-spike-sh)
- [ **Gmail to Spike.sh** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-spike-sh)
- [ **Google Calendar to Spike.sh** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-spike-sh)

Questions

## Ventrata and Spike.sh, answered

###

### What can start an automation from Ventrata?

Any of Ventrata's 1 trigger in the catalog, including Updated Booking. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Spike.sh when something happens in Ventrata?

Any of Spike.sh's 25 actions, including Create Incident, Update alert rule, Update escalation and Update on-call. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Spike.sh to Ventrata?

Spike.sh has no triggers in the catalog today, so automations start in Ventrata. If you need the other direction, ask: your agent reads Spike.sh's API documentation and adds it.

###

### Do I have to build a connector for Ventrata or Spike.sh?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use Ventrata and Spike.sh without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
