Connect Vapi and vTiger CRM

Both apps 48Vapi 24vTiger CRM 24

• Trigger
  New Assistant

  Triggers when a new assistant is created in your Vapi organization.

• Trigger
  New Call

  Triggers when a new call is created in Vapi, optionally limited to one assistant or phone number.

• Trigger
  New File

  Triggers when a new file is uploaded to your Vapi account.

• Action
  Add assistant

  Creates a new Vapi voice assistant with its model, voice, transcriber, first message and call behavior.

• Action
  Add phone number

  Adds a phone number to Vapi: a free Vapi number, or one you bring from Twilio, Vonage, Telnyx or your own SIP trunk. Returns the new phone number record.

• Action
  Add squad

  Creates a squad: a group of assistants that hand a call off to one another, starting with the first member.

• Action
  Add tool

  Creates a tool in Vapi (for example a function, end-call, transfer-call or API-request tool) that assistants can use during calls.

• Action
  Create Call

  Starts a Vapi call (or a batch of outbound calls) using a saved or one-off assistant, squad or workflow, and returns the created call.

• Action
  Create Chat

  Sends a message to a Vapi assistant or squad as a text chat and returns the chat, including the assistant's reply messages.

• Action
  Delete assistant

  Deletes an assistant from your Vapi account and returns the deleted assistant.

• Action
  Delete Call Data

  Deletes a call and its data, including recordings, and returns the deleted call.

• Action
  Delete Chat

  Deletes a chat from your Vapi account and returns the deleted chat's details.

• Action
  Delete File

  Deletes a file from your Vapi account.

• Action
  Find Call

  Finds calls matching a call id, assistant, phone number, or created/updated date range. Returns up to 1000 matching calls.

• Action
  Get assistant

  Returns a Vapi assistant's full configuration, including its model, voice, transcriber and first message.

• Action
  Get file

  Returns a file uploaded to Vapi, including its name, size, type, processing status and download URL.

• Action
  List assistants

  Returns the voice assistants in your Vapi account, optionally filtered by when they were created or last updated.

• Action
  List chats

  Returns the chats in your Vapi account, optionally filtered by assistant, squad, session or creation/update date.

• Action
  List files

  Returns the files uploaded to your Vapi account, optionally filtered by purpose.

• Action
  List phone numbers

  Returns the phone numbers in your Vapi account, optionally filtered by when they were created or updated.

• Action
  List tools

  Returns the tools configured in your Vapi account, optionally filtered by when they were created or updated.

• Action
  Update Call

  Updates the name of an existing Vapi call.

• Action
  Update phone number

  Updates a Vapi phone number's name, the assistant, squad or workflow that answers it, and its provider settings.

• Action
  Upload File

  Uploads a file to Vapi, for use by assistants or knowledge bases, and returns the stored file record.

• Trigger
  New Contact (polling)

  Fires when a new Contact is created in vTiger. Polls via VTQL ordered by createdtime.

• Trigger
  New event

  Triggered when any new event is added to your calendar.

• Trigger
  New Lead (polling)

  Fires when a new Lead is created in vTiger. Polls via VTQL ordered by createdtime.

• Trigger
  New opportunity

  Triggered when a new opportunity (Potential) is created in vTiger CRM.

• Trigger
  New organization

  Triggered when any new organization (Account) is added in vTiger CRM.

• Trigger
  New ticket

  Triggered when any new ticket (HelpDesk record) is added.

• Action
  Create Account

  Create an Account (organization) in vTiger. Provide accountname (required) plus any other Account fields.

• Action
  Create Contact

  Create a Contact in vTiger. Provide lastname (required) and any other Contact fields.

• Action
  Create Lead

  Create a Lead in vTiger. Provide lastname and company (required) plus any other Lead fields.

• Action
  Create Opportunity

  Create an Opportunity (Potential) in vTiger. Provide potentialname, related_to, sales_stage, closingdate (required) plus other fields.

• Action
  Create Record

  Create a record in any vTiger module. Pass elementType (module name) and element (a JSON object of field values).

• Action
  Create Ticket

  Create a Help Desk Ticket in vTiger. Provide ticket_title, assigned_user_id (required) plus other fields.

• Action
  Delete Record

  Delete a vTiger record by its id (e.g. 11x123).

• Action
  Describe Module

  Describe the fields and metadata of a vTiger module.

• Action
  Get Current User (me)

  Return the logged-in vTiger user — useful as a connection/auth smoke test.

• Action
  List Accounts

  List Accounts (organizations) via VTQL. Optional limit (default 100).

• Action
  List Contacts

  List Contacts via VTQL. Optional limit (default 100).

• Action
  List Leads

  List Leads via VTQL. Optional limit (default 100).

• Action
  List Modules (listtypes)

  List all accessible vTiger modules (element types).

• Action
  List Opportunities

  List Opportunities (Potentials) via VTQL. Optional limit (default 100).

• Action
  List Tickets

  List Help Desk Tickets via VTQL. Optional limit (default 100).

• Action
  Query (VTQL)

  Run a vTiger Query Language (VTQL) SELECT statement and return matching records.

• Action
  Retrieve Record

  Retrieve a single record by its vTiger record id (e.g. 11x123).

• Action
  Update Record

  Update an existing vTiger record. The element JSON must include the record id and all mandatory fields.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.