Connect Userflow to Intercom

Both apps 57Userflow 19Intercom 38

• Trigger
  Checklist Completed

  Triggered when a user finishes every task in a Userflow checklist.

• Trigger
  Checklist Dismissed/Ended

  Triggered when a Userflow checklist ends for a user — because they dismissed it, it was completed, or it stopped applying to them. The reason is in checklist_end_reason.

• Trigger
  Checklist Started

  Triggered when a user starts a Userflow checklist. Why it started is in checklist_start_reason.

• Trigger
  Checklist Task Completed

  Triggered when a user completes a single task inside a Userflow checklist.

• Trigger
  Event Tracked

  Triggered when Userflow tracks an event for a user — either your own custom events or Userflow's own flow and checklist events. Name one event to watch, or leave it blank to fire for all of them.

• Trigger
  Flow Completed

  Triggered when a user completes a Userflow flow by reaching its goal step.

• Trigger
  Flow Dismissed/Ended

  Triggered when a Userflow flow ends for a user — because they dismissed it, finished it, or it stopped applying. The reason is in flow_end_reason.

• Trigger
  Flow Started

  Triggered when a user starts a Userflow flow. Why it started is in flow_start_reason.

• Trigger
  Group Created/Updated

  Triggered when a group (a company or account) is created or changed in Userflow.

• Trigger
  Launcher Activated

  Triggered when a user clicks a Userflow launcher (a beacon, button or hotspot) to open it.

• Trigger
  Launcher Dismissed

  Triggered when a user dismisses a Userflow launcher (a beacon, button or hotspot).

• Trigger
  Launcher Seen

  Triggered when a Userflow launcher (a beacon, button or hotspot) is shown to a user.

• Trigger
  Question Answered

  Triggered when a user answers a question in a Userflow flow — a survey, NPS or rating step. The answer arrives as text, a number, or a list depending on the question type.

• Trigger
  User Created/Updated

  Triggered when a user is created or changed in Userflow.

• Action
  Create/Update Group

  Creates a group (a company or account) in Userflow, or updates it if a group with that ID already exists. Only the attributes you send are changed.

• Action
  Create/Update User

  Creates a user in Userflow, or updates them if a user with that ID already exists. Only the attributes you send are changed. Optionally adds the user to a group.

• Action
  Find Group

  Finds groups (companies or accounts) in Userflow by name. Userflow's API cannot filter on the server, so this reads up to 300 groups and matches them here; leave the name blank to just list them.

• Action
  Find User

  Finds users in Userflow by email or name. Userflow's API cannot filter on the server, so this reads up to 300 users and matches them here; leave both fields blank to just list them.

• Action
  Track Event

  Tracks an event for a user in Userflow, so you can use it to start flows or checklists and to segment users.

• Trigger
  New company

  Fires when a new company is created. Poll GET /companies ordered by created_at.

• Trigger
  New conversation

  Polls for conversations, most recently updated first. Fires for each new conversation.

• Trigger
  New lead

  Instant trigger: fires when a new lead is created in Intercom (webhook). Stub ported from dev.apiant — not yet implemented.

• Trigger
  New note on conversation

  Instant trigger: fires when a note is added to an Intercom conversation (webhook). Stub ported from dev.apiant — not yet implemented.

• Trigger
  New or updated contact

  Polls for contacts, most recently updated first. Fires for each new or updated contact.

• Trigger
  New tag on a conversation

  Instant trigger: fires when a tag is added to an Intercom conversation (webhook). Stub ported from dev.apiant — not yet implemented.

• Trigger
  New tag on a user

  Instant trigger: fires when a tag is added to an Intercom user (webhook). Stub ported from dev.apiant — not yet implemented.

• Trigger
  New ticket

  Fires when a new ticket is created. Poll GET /tickets/search or /tickets ordered by created_at.

• Action
  Add company

  Create (or upsert) a company in Intercom. POST /companies.

• Action
  Add note to contact

  Adds a note to the specified contact as the specified admin.

• Action
  Add note to conversation

  Adds an internal note to the specified conversation as an admin.

• Action
  Add tag to contact

  Attaches a tag to the specified contact.

• Action
  Add ticket

  Create a support ticket. POST /tickets.

• Action
  Assign conversation

  Assigns the conversation to an admin or team.

• Action
  Close conversation

  Closes the specified conversation.

• Action
  Create contact

  Creates a new contact (role user or lead) in Intercom.

• Action
  Create message

  Creates an admin-initiated email or in-app message to a contact.

• Action
  Delete company

  Delete a company by ID. DELETE /companies/{company_id}.

• Action
  Delete contact

  Deletes a contact by ID.

• Action
  Find admin by email

  Fetches an admin's details. Lists all admins; match by email.

• Action
  Find contact by email

  Searches contacts by email and returns matches.

• Action
  Find tickets

  Search tickets by criteria. POST /tickets/search.

• Action
  Get company

  Retrieve a company by ID. GET /companies/{company_id}.

• Action
  Get contact

  Fetches a contact's details by ID.

• Action
  Get conversation

  Fetches a conversation's details by ID.

• Action
  Get ticket

  Retrieve a ticket by ID. GET /tickets/{ticket_id}.

• Action
  List companies

  List all companies. GET /companies.

• Action
  List segments

  List all segments. GET /segments.

• Action
  List tags

  Lists all tags for the workspace.

• Action
  Open conversation

  Opens (marks open) the specified conversation.

• Action
  Remove tag from contact

  Detaches a tag from the specified contact.

• Action
  Send conversation reply

  Sends a reply to the specified conversation as an admin.

• Action
  Snooze conversation

  Snoozes the specified conversation until the given unix timestamp.

• Action
  Start conversation

  Starts a new conversation with the specified contact.

• Action
  Track event

  Submit a data event for a contact. POST /events.

• Action
  Update company

  Update an existing company. PUT /companies/{company_id}.

• Action
  Update contact

  Updates an existing contact specified by ID.

• Action
  Update ticket

  Update an existing ticket. PUT /tickets/{ticket_id}.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.