--- title: "Connect Uscreen to Tidio - APIANT.ai" description: "When \"New Invoice\" fires in Uscreen, your agent runs \"Add contact\" in Tidio. Describe the whole flow and it is built, tested on every scenario and kept running." canonical: "https://apiant.ai/connect/uscreen-to-tidio" --- # Connect Uscreen to Tidio When **New Invoice** fires in [Uscreen](https://apiant.ai/connections/uscreen), your agent runs **Add contact** in [Tidio](https://apiant.ai/connections/tidio). Describe the whole flow and it is built, tested on every scenario and kept running. Uscreen **4** triggers Uscreen **30** actions Tidio **15** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Uscreen and Tidio to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Uscreen can start in Tidio - When **New Invoice** in Uscreen then **Add contact** in Tidio - When **New User** in Uscreen then **Add ticket** in Tidio Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Uscreen and Tidio ## Triggers and actions 4 triggers · 45 actions - Trigger **New Invoice** Triggers when a new invoice is created in your Uscreen storefront. - Trigger **New User** Triggers when a new customer is added to your Uscreen storefront. - Trigger **New Video View** Triggers when a customer views a video in your Uscreen storefront. - Trigger **User Updated** Triggers when a customer in your Uscreen storefront is added or updated. - Action **Cancel Customer Subscription** Cancels the customer's active subscription. - Action **Create Group** Creates a team group on a subscription plan. - Action **Delete Group** Deletes a team group. - Action **Generate Sign-On Link** Generates a single sign-on link that logs the customer into your storefront. - Action **Get Content** Returns one video, collection or live event. - Action **Get Customer** Returns one customer by ID or email. - Action **Get Customer Access** Returns one access record for a customer. - Action **Get Customer Subscription** Returns the customer's active subscription. - Action **Get Invoice** Returns one invoice by ID. - Action **Get Offer** Returns one offer by ID. - Action **Get Playlist Item** Returns one playlist item of a collection. - Action **Get Total Watch Time** Returns total watch time for a customer or content in a date range. - Action **Get Video** Returns one uploaded video by ID. - Action **Get Video Views** Returns video view records for a customer or content in a date range. - Action **Get Video Views Summary** Returns view counts and watch time per customer and video in a date range. - Action **List Contents** Returns a page of videos, collections and live events. - Action **List Customer Accesses** Returns the bundles and subscriptions a customer has access to. - Action **List Customers** Returns a page of customers, optionally filtered by a date range. - Action **List Email Topics** Returns your storefront's email topics. - Action **List Group Members** Returns the members of a team group. - Action **List Groups** Returns a page of team groups. - Action **List Invoices** Returns a page of invoices, optionally filtered by date range. - Action **List Offers** Returns your subscription, bundle and rental offers. - Action **List Playlist Items** Returns the playlist items and files of a collection. - Action **List Videos** Returns a page of uploaded videos. - Action **Publish Content** Publishes a video, collection or live event. - Action **Remove Group Member** Removes a person from a team group. - Action **Revoke Customer Access** Revokes a customer's access to a bundle or subscription. - Action **Schedule Content** Schedules a video or collection for future publication. - Action **Unpublish Content** Unpublishes a video, collection or live event. - Action **Add contact** Creates a new contact in Tidio. Always adds a new contact, even when the email or external ID matches an existing one. - Action **Add ticket** Creates a new ticket in Tidio on behalf of a contact, identified by their email address, with a subject and first message. - Action **Delete contact** Permanently deletes a Tidio contact. A deleted contact cannot be recovered. - Action **Delete ticket** Permanently deletes a Tidio ticket by its ID. - Action **Get contact** Returns a single Tidio contact by its ID, including name, email, phone, location, consent status and the contact's custom properties. - Action **Get ticket** Returns a single Tidio ticket with its details and full message history. - Action **List contact messages** Returns the full conversation for a contact: every message from the contact, chat operators and chatbots, plus a link to view the conversation in Tidio. - Action **List contacts** Returns the contacts in your Tidio project with all their properties, optionally filtered by email address. - Action **List departments** Returns all departments (teams of operators) in your Tidio project, with each department's ID and name. - Action **List operators** Returns every operator (chat agent) in your Tidio project, with their name, email, role and active status. - Action **List tickets** Returns all tickets in your Tidio project with their subject, status, priority, contact and assignment, without messages. - Action **Reply to ticket** Adds a reply message to an existing Tidio ticket, written either by an operator or by the ticket's contact, as a public reply or an internal note. - Action **Send message on behalf of contact** Sends a message into a contact's Tidio conversation as if the contact had written it, routing it to the assigned operator and any matching bot rules. - Action **Update contact** Updates an existing Tidio contact's name, email, phone, newsletter consent, external ID and custom contact properties. Only the values you fill in are changed. - Action **Update ticket** Updates an existing Tidio ticket's status, priority, assignment, tags or custom field values. Fields left blank are not changed. ## Each app on its own - [ **Uscreen** Uscreen is a fully hosted video platform enabling you to sell and distribute your videos online.](https://apiant.ai/connections/uscreen) - [ **Tidio** Tidio uniquely merges live chat, Bots, and Marketing Automation in one place to let you easily communicate...](https://apiant.ai/connections/tidio) Reviews ## What our customers say ## More from Uscreen - [ **Uscreen to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/uscreen-to-zoom) - [ **Uscreen to Webflow** Webflow is a professional website builder and CMS for designing, building, and launching responsive...](https://apiant.ai/connect/uscreen-to-webflow) - [ **Uscreen to Wix** The Wix website builder gives businesses of any size the tools to create, manage and grow a fully integrated...](https://apiant.ai/connect/uscreen-to-wix) - [ **Uscreen to LinkedIn** LinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...](https://apiant.ai/connect/uscreen-to-linkedin) - [ **Uscreen to Facebook** Facebook is a social media and advertising platform used by individuals and businesses to connect, share...](https://apiant.ai/connect/uscreen-to-facebook) - [ **Uscreen to Anthropic** Anthropic builds Claude, a family of large language models.](https://apiant.ai/connect/uscreen-to-anthropic) ## More into Tidio - [ **AWeber to Tidio** AWeber provides professional email marketing software and services.](https://apiant.ai/connect/aweber-to-tidio) - [ **HubSpot to Tidio** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-tidio) - [ **Salesforce to Tidio** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-tidio) - [ **Slack to Tidio** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-tidio) - [ **Google Sheets to Tidio** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-tidio) - [ **Gmail to Tidio** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-tidio) Questions ## Uscreen and Tidio, answered ### ### What can start an automation from Uscreen? Any of Uscreen's 4 triggers in the catalog, including New Invoice, New User, New Video View and User Updated. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Tidio when something happens in Uscreen? Any of Tidio's 15 actions, including Send message on behalf of contact, Update contact, Update ticket and Add contact. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Tidio to Uscreen? Tidio has no triggers in the catalog today, so automations start in Uscreen. If you need the other direction, ask: your agent reads Tidio's API documentation and adds it. ### ### Do I have to build a connector for Uscreen or Tidio? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Uscreen and Tidio without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.