--- title: "Connect US Global Mail to Tidio - APIANT.ai" description: "When \"New Mail \" fires in US Global Mail, your agent runs \"Add contact\" in Tidio." canonical: "https://apiant.ai/connect/us-global-mail-to-tidio" --- # Connect US Global Mail to Tidio When **New Mail **fires in [US Global Mail](https://apiant.ai/connections/us-global-mail), your agent runs **Add contact** in [Tidio](https://apiant.ai/connections/tidio). Describe the whole flow and it is built, tested on every scenario and kept running. US Global Mail **1** trigger US Global Mail **16** actions Tidio **15** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want US Global Mail and Tidio to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What US Global Mail can start in Tidio - When **New Mail **in US Global Mail then **Add contact** in Tidio - When **New Mail **in US Global Mail then **Add ticket** in Tidio Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with US Global Mail and Tidio ## Triggers and actions 1 trigger · 31 actions - Trigger **New Mail** Triggers when a new mail item arrives in your US Global Mail mailbox. - Action **Add address** Adds a new shipping or check-deposit address to your US Global Mail account. - Action **Add folder** Creates a new mail folder with a name and an optional color. - Action **Add scan request** Requests a scan of a mail item, or has it opened and its contents scanned. This is a billable action on the US Global Mail account. - Action **Archive mail item** Moves a mail item out of the active inbox into the archive and returns the updated mail item. - Action **Delete folder** Deletes a folder. Mail in the folder is not deleted; it simply becomes unfiled. - Action **Discard mail item** Asks the mailroom to discard a physical mail item. It can be undone with Undiscard within 7 days; after that the item is permanently shredded. - Action **Get account** Returns your US Global Mail account profile, including name, email, phone number, status and mailbox (PMB) number. - Action **Get mail item** Returns full detail for one mail item in your US Global Mail mailbox, including its status, sender, dimensions, weight, scan and folder. - Action **Get shipment** Returns the details of one shipment, including its status, tracking number, destination and packed mail items. - Action **List addresses** Returns the shipping and deposit addresses on your US Global Mail account, optionally filtered by type. - Action **List folders** Returns all of your US Global Mail folders, with each folder's name and color. - Action **List mail items** Returns the mail items in your mailbox, with optional filters for status, type, folder, scan state, arrival period, read state and search text. - Action **List scans** Returns your scan and open-and-scan requests, optionally filtered by status, type, mail item, search text or scan date. - Action **List shipments** Returns your shipment requests (shipments, returns to sender, check deposits and pickups), optionally filtered by type and status. - Action **Update folder** Renames a mail folder or changes its color. - Action **Update mail item** Marks a mail item as read or unread and/or moves it into a folder, and returns the updated mail item. - Action **Add contact** Creates a new contact in Tidio. Always adds a new contact, even when the email or external ID matches an existing one. - Action **Add ticket** Creates a new ticket in Tidio on behalf of a contact, identified by their email address, with a subject and first message. - Action **Delete contact** Permanently deletes a Tidio contact. A deleted contact cannot be recovered. - Action **Delete ticket** Permanently deletes a Tidio ticket by its ID. - Action **Get contact** Returns a single Tidio contact by its ID, including name, email, phone, location, consent status and the contact's custom properties. - Action **Get ticket** Returns a single Tidio ticket with its details and full message history. - Action **List contact messages** Returns the full conversation for a contact: every message from the contact, chat operators and chatbots, plus a link to view the conversation in Tidio. - Action **List contacts** Returns the contacts in your Tidio project with all their properties, optionally filtered by email address. - Action **List departments** Returns all departments (teams of operators) in your Tidio project, with each department's ID and name. - Action **List operators** Returns every operator (chat agent) in your Tidio project, with their name, email, role and active status. - Action **List tickets** Returns all tickets in your Tidio project with their subject, status, priority, contact and assignment, without messages. - Action **Reply to ticket** Adds a reply message to an existing Tidio ticket, written either by an operator or by the ticket's contact, as a public reply or an internal note. - Action **Send message on behalf of contact** Sends a message into a contact's Tidio conversation as if the contact had written it, routing it to the assigned operator and any matching bot rules. - Action **Update contact** Updates an existing Tidio contact's name, email, phone, newsletter consent, external ID and custom contact properties. Only the values you fill in are changed. - Action **Update ticket** Updates an existing Tidio ticket's status, priority, assignment, tags or custom field values. Fields left blank are not changed. ## Each app on its own - [ **US Global Mail** US Global Mail is a virtual mailbox tool that allows you to seamlessly access and control your mail items...](https://apiant.ai/connections/us-global-mail) - [ **Tidio** Tidio uniquely merges live chat, Bots, and Marketing Automation in one place to let you easily communicate...](https://apiant.ai/connections/tidio) Reviews ## What our customers say ## More from US Global Mail - [ **US Global Mail to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/us-global-mail-to-zoom) - [ **US Global Mail to Webflow** Webflow is a professional website builder and CMS for designing, building, and launching responsive...](https://apiant.ai/connect/us-global-mail-to-webflow) - [ **US Global Mail to Wix** The Wix website builder gives businesses of any size the tools to create, manage and grow a fully integrated...](https://apiant.ai/connect/us-global-mail-to-wix) - [ **US Global Mail to LinkedIn** LinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...](https://apiant.ai/connect/us-global-mail-to-linkedin) - [ **US Global Mail to Facebook** Facebook is a social media and advertising platform used by individuals and businesses to connect, share...](https://apiant.ai/connect/us-global-mail-to-facebook) - [ **US Global Mail to Anthropic** Anthropic builds Claude, a family of large language models.](https://apiant.ai/connect/us-global-mail-to-anthropic) ## More into Tidio - [ **AWeber to Tidio** AWeber provides professional email marketing software and services.](https://apiant.ai/connect/aweber-to-tidio) - [ **HubSpot to Tidio** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-tidio) - [ **Salesforce to Tidio** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-tidio) - [ **Slack to Tidio** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-tidio) - [ **Google Sheets to Tidio** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-tidio) - [ **Gmail to Tidio** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-tidio) Questions ## US Global Mail and Tidio, answered ### ### What can start an automation from US Global Mail? Any of US Global Mail's 1 trigger in the catalog, including New Mail. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Tidio when something happens in US Global Mail? Any of Tidio's 15 actions, including Send message on behalf of contact, Update contact, Update ticket and Add contact. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Tidio to US Global Mail? Tidio has no triggers in the catalog today, so automations start in US Global Mail. If you need the other direction, ask: your agent reads Tidio's API documentation and adds it. ### ### Do I have to build a connector for US Global Mail or Tidio? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use US Global Mail and Tidio without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.