--- title: "Connect Ubidots to Hippo - APIANT.ai" description: "When \"Device Is Updated\" fires in Ubidots, your agent runs \"Create Summary of Ticket History\" in Hippo." canonical: "https://apiant.ai/connect/ubidots-to-hippo" --- # Connect Ubidots to Hippo When **Device Is Updated** fires in [Ubidots](https://apiant.ai/connections/ubidots), your agent runs **Create Summary of Ticket History** in [Hippo](https://apiant.ai/connections/hippo). Describe the whole flow and it is built, tested on every scenario and kept running. Ubidots **3** triggers Ubidots **15** actions Hippo **13** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Ubidots and Hippo to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Ubidots can start in Hippo - When **Device Is Updated** in Ubidots then **Create Summary of Ticket History** in Hippo - When **Variable Updated** in Ubidots then **Create Ticket** in Hippo Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Ubidots and Hippo ## Triggers and actions 3 triggers · 28 actions - Trigger **Device Is Updated** Triggers when a device is created or any of its fields (name, description, tags, properties, organization, status) changes. - Trigger **Event Is Triggered** Triggers when a chosen Ubidots event fires, returning the new log entry for that event. - Trigger **Variable Updated** Triggers when a variable is created or its settings (name, description, unit, tags, properties) change. - Action **Add device** Creates a new device in your Ubidots account. - Action **Add event** Creates a new Ubidots event (alert rule) with its triggers, actions and active schedule. - Action **Add variable** Creates a new variable on a Ubidots device. - Action **Create Dot** Sends a single Dot (a value with optional timestamp and context) to a variable on a device. The device and variable are created automatically if they do not exist. - Action **Create Multiple Dots on Same Device** Sends values to one or more variables of a Ubidots device in a single call, creating the device and variables if they do not exist. - Action **Delete device** Permanently deletes a device and its variables from your Ubidots account. - Action **Delete variable** Permanently deletes a variable and its data from Ubidots. - Action **Get data series** Returns time-series values for one or more variables over a time range, each with its device and variable details. - Action **Get device** Returns a single Ubidots device, looked up by its ID or label. - Action **Get device last values** Returns the most recent value of every variable on a Ubidots device. - Action **Get variable** Returns a single Ubidots variable, including its device, unit, tags, properties and last value. - Action **List devices** Returns the devices in your Ubidots account, with their labels, names, tags and activity details. - Action **List variables** Returns the variables in the Ubidots account, each with its device, label, name, type, unit and last value. - Action **Update device** Updates the specified fields of an existing Ubidots device, such as its name, label, description, tags, properties or organization, and returns the updated device. - Action **Update variable** Updates the specified fields of an existing Ubidots variable, such as its name, label, unit, tags or description. Returns the updated variable. - Action **Add custom event** Create a custom event for a user (Automation/Create custom event in Hippo Postman docs): app_secret_key, user_unique_key, event_type, etc. - Action **Create Conversation** Creates a new conversation in the system - Action **Create or Update User** Create a new user or update an existing one - Action **Create Summary of Ticket History** Creates a summary of all notes and comments added in the ticket - Action **Create Ticket** Creates a new ticket in the system - Action **Get ticket** Get ticket details by ticket_id. POST to Hippo ticketing API (Ticketing/Get Ticket Details in the Postman docs) with ticket_id, app_secret_key. - Action **List conversations** Fetch a customer's conversation list (Chat/Fetch customer conversation list): email, app_secret_key, start, limit. - Action **List messages** Fetch messages and chat details for a channel (Chat/Fetch messages and chat details): channel_id, app_secret_key, start, limit. - Action **Send Broadcast to Users** Sends broadcast messages through hippo - Action **Send Message** Sends a message in an existing chat - Action **Update Due Date of Ticket** Updates due date of an existing ticket - Action **Update Ticket Priority** Updates the priority of a ticket - Action **Update Ticket Status** Update status of a ticket ## Each app on its own - [ **Ubidots** Rapidly assemble and launch Internet of Things (IoT) applications without having to write code or hire a...](https://apiant.ai/connections/ubidots) - [ **Hippo** Hippo is a customer support and engagement automation tool that helps you create tickets, campaigns and...](https://apiant.ai/connections/hippo) Reviews ## What our customers say ## More from Ubidots - [ **Ubidots to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/ubidots-to-zoom) - [ **Ubidots to Webflow** Webflow is a professional website builder and CMS for designing, building, and launching responsive...](https://apiant.ai/connect/ubidots-to-webflow) - [ **Ubidots to Wix** The Wix website builder gives businesses of any size the tools to create, manage and grow a fully integrated...](https://apiant.ai/connect/ubidots-to-wix) - [ **Ubidots to LinkedIn** LinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...](https://apiant.ai/connect/ubidots-to-linkedin) - [ **Ubidots to Facebook** Facebook is a social media and advertising platform used by individuals and businesses to connect, share...](https://apiant.ai/connect/ubidots-to-facebook) - [ **Ubidots to Anthropic** Anthropic builds Claude, a family of large language models.](https://apiant.ai/connect/ubidots-to-anthropic) ## More into Hippo - [ **Outlign to Hippo** Outlign is a simple Project Management tool for Creative Teams](https://apiant.ai/connect/outlign-to-hippo) - [ **HubSpot to Hippo** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-hippo) - [ **Salesforce to Hippo** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-hippo) - [ **Slack to Hippo** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-hippo) - [ **Google Sheets to Hippo** Google Sheets](https://apiant.ai/connect/google-sheets-to-hippo) - [ **Gmail to Hippo** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-hippo) Questions ## Ubidots and Hippo, answered ### ### What can start an automation from Ubidots? Any of Ubidots's 3 triggers in the catalog, including Device Is Updated, Variable Updated and Event Is Triggered. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Hippo when something happens in Ubidots? Any of Hippo's 13 actions, including Create Conversation, Create or Update User, Create Summary of Ticket History and Create Ticket. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Hippo to Ubidots? Hippo has no triggers in the catalog today, so automations start in Ubidots. If you need the other direction, ask: your agent reads Hippo's API documentation and adds it. ### ### Do I have to build a connector for Ubidots or Hippo? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Ubidots and Hippo without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.