Build solutions, not workarounds.
What do you want Twist and HelpDesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Twist can start in HelpDesk
When New Comment Posted in Thread in Twist
then Add Canned Response in HelpDesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Twist and HelpDesk
Triggers and actions 3 triggers · 37 actions
- New Comment Posted in Thread
Triggers when a new comment is added in a thread.
- New Message Posted in Conversation
Triggers when a new message is added anywhere inside a conversation.
- New Thread Added to Channel
Triggers when a new thread is added to a channel.
- Add channel
Create a new channel in a workspace.
- Delete comment
Deletes a comment from a Twist thread.
- Delete thread
Remove a thread.
- Find Comment by Id
Gets a single Twist comment by its ID.
- Find Thread
Returns the threads in a channel whose title contains the specified text (case-insensitive), plus the first match.
- Find Thread by Id
Returns the Twist thread with the specified ID.
- Find User by Id
Finds a user by matching against their id.
- List channels
Return all channels in a workspace.
- List comments
Lists the comments in a Twist thread, newest first by default.
- List threads
Lists threads in a Twist channel, newest-updated first by default, with optional filters.
- List users
Lists all users in a Twist workspace.
- List workspaces
Gets all the workspaces (teams) the connected user belongs to.
- Post Comment
Post a comment to a thread you choose.
- Post Message
Posts a new message to an existing Twist conversation (direct message).
- Post Thread
Adds a new thread to a Twist channel.
- Update comment
Edit an existing comment's content.
- Update thread
Updates the title, content, attachments, action buttons or mentions of an existing Twist thread.
- Add Canned Response
Create a new canned response.
- Add Followers to Ticket
- Add Tags to Ticket
- Create Ticket
- Create Upload Transaction
- Delete Canned Response
Delete a canned response by ID.
- Delete Ticket
Delete a ticket by ID.
- Find Tickets
- Get Agent
Retrieve a single agent by ID.
- Get Canned Response
Retrieve a single canned response by ID.
- Get Team
Retrieve a single team by ID.
- Get Ticket
Retrieve a single ticket by ID.
- List Agents
List all agents.
- List Canned Responses
List all canned responses.
- List Teams
List all teams.
- Update Agent
Update an existing agent by ID.
- Update Canned Response
Update an existing canned response by ID.
- Update Team
Update an existing team by ID.
- Update Ticket / Send Reply
- Upload Attachment During Transaction
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Twist and HelpDesk, answered
What can start an automation from Twist?
Any of Twist's 3 triggers in the catalog, including New Comment Posted in Thread, New Message Posted in Conversation and New Thread Added to Channel. Describe the moment in plain language and your agent picks the right one.
What can your agent do in HelpDesk when something happens in Twist?
Any of HelpDesk's 20 actions, including Create Ticket, Create Upload Transaction, Update Agent and Update Canned Response. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from HelpDesk to Twist?
HelpDesk has no triggers in the catalog today, so automations start in Twist. If you need the other direction, ask: your agent reads HelpDesk's API documentation and adds it.
Do I have to build a connector for Twist or HelpDesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.