Integration

Connect Twilio and Wrangle

When New Call fires in Twilio, your agent runs Update Ticket in Wrangle, or Ticket Started in Wrangle to Update Message in Twilio. Describe the whole flow and it is built, tested on every scenario and kept running.

Twilio4 triggers Twilio11 actions Wrangle1 trigger Wrangle11 actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want Twilio and Wrangle to do together?

Ask the assistant

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client

Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide

Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide

Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide

Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide

Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide

Grok

Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.

Setup guide

Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide

Example flows

What Twilio and Wrangle can do together

From Twilio to Wrangle

When New Call in Twiliothen Update Ticket in Wrangle
When New Incoming Call in Twiliothen Reply to Ticket in Wrangle

From Wrangle to Twilio

When Ticket Started in Wranglethen Update Message in Twilio
When Ticket Started in Wranglethen Schedule Message in Twilio

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Twilio and Wrangle

Triggers and actions 5 triggers · 22 actions

Trigger
New Call
Polls for voice calls on your Twilio account.
Trigger
New Incoming Call
Fires instantly when the selected Twilio phone number receives a call.
Trigger
New Message Received
Polls for inbound SMS/MMS messages received by your Twilio account.
Trigger
New SMS received
Fires instantly when the selected Twilio phone number receives an SMS/MMS. Activating the automation points the number's incoming-message webhook at this automation; deactivating clears it.
Action
Delete Message
Deletes a message from your Twilio account's message logs.
Action
Find available phone numbers by criteria
Returns up to 50 phone numbers available to buy in a country that match the specified criteria (area code, pattern, capabilities, location).
Action
Get Call
Retrieves details of a single voice call by its Call SID.
Action
Get Message
Retrieves a single SMS/MMS message by its Message SID.
Action
List Calls
Lists voice calls on the account, optionally filtered by To, From, or status.
Action
List Messages
Lists SMS/MMS messages on the account, optionally filtered by To, From, or date sent.
Action
List Phone Numbers
Lists the Twilio phone numbers (incoming phone numbers) owned by your account.
Action
Lookup Phone Number
Looks up details (carrier, line type, caller name) for a phone number via the Twilio Lookup v2 API.
Action
Schedule Message
Schedules an SMS or MMS message to be sent later through one of your Messaging Services. A scheduled message can be canceled with Update Message until it is sent.
Action
Update Message
Updates a Twilio Message: replaces or redacts its text, or cancels a scheduled message that has not been sent yet.
Action
Update Phone Number
Update settings (voice/SMS URLs, friendly name) of an owned incoming phone number.
Trigger
Ticket Started
Triggers when a new ticket is created in a Wrangle inbox.
Action
Delete Ticket
Deletes a Wrangle ticket.
Action
Get Inbox
Returns one Wrangle inbox, including its ticket statuses, tags and form fields.
Action
Get Ticket
Returns one Wrangle ticket, optionally with its replies.
Action
Get Workflow
Returns one Wrangle workflow and the intake form fields needed to start it.
Action
List Inboxes
Returns the Wrangle inboxes you can access, with each inbox's ID and name.
Action
List Inbox Tickets
Returns tickets in a Wrangle inbox, optionally only those created since a date.
Action
List Workflows
Returns the Wrangle workflows you can access, with each workflow's ID and name.
Action
Reply to Ticket
Adds a reply or a private note to a Wrangle ticket.
Action
Start a Ticket
Creates a ticket in a Wrangle inbox on behalf of a requester.
Action
Start a Workflow
Starts a Wrangle workflow, kicking off its approval and task-list steps in Slack.
Action
Update Ticket
Updates a Wrangle ticket's name, description, status, priority, assignee or tags.

Each app on its own

Reviews

What our customers say

More into Wrangle

Questions

Twilio and Wrangle, answered

What can start an automation from Twilio?

Any of Twilio's 4 triggers in the catalog, including New Call, New Incoming Call, New Message Received and New SMS received. Describe the moment in plain language and your agent picks the right one.

What can your agent do in Wrangle when something happens in Twilio?

Any of Wrangle's 11 actions, including Update Ticket, Get Inbox, Get Ticket and Get Workflow. Your agent maps the data both ways and tests every scenario before it ships.

Can it also run from Wrangle to Twilio?

Yes. When something happens in Wrangle, your agent can act in Twilio too. This page covers both directions: Wrangle's triggers and Twilio's actions are listed here as well.

Do I have to build a connector for Twilio or Wrangle?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

Can my AI client use Twilio and Wrangle without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.

Connect Twilio and Wrangle

What do you want Twilio and Wrangle to do together?

What Twilio and Wrangle can do together

From Twilio to Wrangle

From Wrangle to Twilio

Triggers and actions 5 triggers · 22 actions

Each app on its own

What our customers say

More from Twilio

More into Wrangle

Twilio and Wrangle, answered

What can start an automation from Twilio?

What can your agent do in Wrangle when something happens in Twilio?

Can it also run from Wrangle to Twilio?

Do I have to build a connector for Twilio or Wrangle?

Can my AI client use Twilio and Wrangle without building an automation?

What happens when something fails?

Is there a free plan?