Integration

Connect Twilio to ShipStation

When something happens in Twilio, your agent does the next thing in ShipStation. Describe it in plain language and the automation is built, tested on every branch and kept running.

Twilio2 triggersTwilio6 actionsShipStation1 triggerShipStation18 actions

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What do you want Twilio and ShipStation to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with Twilio and ShipStation

Triggers and actions 3 triggers · 24 actions

Trigger
New Call
Polls for voice calls on your Twilio account.
Trigger
New Message Received
Polls for inbound SMS/MMS messages received by your Twilio account.
Action
Get Call
Retrieves details of a single voice call by its Call SID.
Action
Get Message
Retrieves a single SMS/MMS message by its Message SID.
Action
List Calls
Lists voice calls on the account, optionally filtered by To, From, or status.
Action
List Messages
Lists SMS/MMS messages on the account, optionally filtered by To, From, or date sent.
Action
List Phone Numbers
Lists the Twilio phone numbers (incoming phone numbers) owned by your account.
Action
Lookup Phone Number
Looks up details (carrier, line type, caller name) for a phone number via the Twilio Lookup v2 API.
Trigger
New or Updated Order
Polling trigger: fires when an order is created or modified.
Action
Add Warehouse
Create a new warehouse location. POST /warehouses (ShipStation API v1).
Action
Create or Update Order
Create a new order or update an existing one (upsert by orderNumber/orderKey).
Action
Delete Order
Delete (deactivate) an order by its ShipStation order ID.
Action
Get Customer
Retrieve a single customer by customer ID.
Action
Get Order
Retrieve a single order by its ShipStation order ID.
Action
Get Product
Retrieve a single product by ID. GET /products/{productId} (ShipStation API v1).
Action
Get Rates
Get shipping rate estimates for a carrier between two locations and package.
Action
Get Store
Retrieve details of a single store by ID. GET /stores/{storeId} (ShipStation API v1).
Action
Get Warehouse
Retrieve details of a single warehouse by ID. GET /warehouses/{warehouseId} (ShipStation API v1).
Action
List Carriers
List the shipping carriers connected to the account.
Action
List Customers
List customers in the ShipStation account.
Action
List Orders
List orders, optionally filtered by status, customer, or modified date.
Action
List Products
List products in the ShipStation catalog.
Action
List Stores
Retrieve the list of stores connected to the account. GET /stores (ShipStation API v1).
Action
List Warehouses
List the ship-from warehouse locations configured in the account.
Action
Mark Order as Shipped
Mark an order as shipped with a carrier code and tracking number.
Action
Update Product
Update an existing product's details (SKU, name, price, weight, etc). PUT /products/{productId} (ShipStation API v1).
Action
Update Warehouse
Update an existing warehouse's name/address/return address. PUT /warehouses/{warehouseId} (ShipStation API v1).

Each app on its own

The other way round: ShipStation to Twilio