--- title: "Connect Twilio to Hibob - APIANT.ai" description: "When \"New Call\" fires in Twilio, your agent runs \"Add employee\" in Hibob. Describe the whole flow and it is built, tested on every scenario and kept running." canonical: "https://apiant.ai/connect/twilio-to-hibob" --- # Connect Twilio to Hibob When **New Call** fires in [Twilio](https://apiant.ai/connections/twilio), your agent runs **Add employee** in [Hibob](https://apiant.ai/connections/hibob). Describe the whole flow and it is built, tested on every scenario and kept running. Twilio **4** triggers Twilio **11** actions Hibob **9** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Twilio and Hibob to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Twilio can start in Hibob - When **New Call** in Twilio then **Add employee** in Hibob - When **New Incoming Call** in Twilio then **Add time off request** in Hibob Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Twilio and Hibob ## Triggers and actions 4 triggers · 20 actions - Trigger **New Call** Polls for voice calls on your Twilio account. - Trigger **New Incoming Call** Fires instantly when the selected Twilio phone number receives a call. - Trigger **New Message Received** Polls for inbound SMS/MMS messages received by your Twilio account. - Trigger **New SMS received** Fires instantly when the selected Twilio phone number receives an SMS/MMS. Activating the automation points the number's incoming-message webhook at this automation; deactivating clears it. - Action **Delete Message** Deletes a message from your Twilio account's message logs. - Action **Find available phone numbers by criteria** Returns up to 50 phone numbers available to buy in a country that match the specified criteria (area code, pattern, capabilities, location). - Action **Get Call** Retrieves details of a single voice call by its Call SID. - Action **Get Message** Retrieves a single SMS/MMS message by its Message SID. - Action **List Calls** Lists voice calls on the account, optionally filtered by To, From, or status. - Action **List Messages** Lists SMS/MMS messages on the account, optionally filtered by To, From, or date sent. - Action **List Phone Numbers** Lists the Twilio phone numbers (incoming phone numbers) owned by your account. - Action **Lookup Phone Number** Looks up details (carrier, line type, caller name) for a phone number via the Twilio Lookup v2 API. - Action **Schedule Message** Schedules an SMS or MMS message to be sent later through one of your Messaging Services. A scheduled message can be canceled with Update Message until it is sent. - Action **Update Message** Updates a Twilio Message: replaces or redacts its text, or cancels a scheduled message that has not been sent yet. - Action **Update Phone Number** Update settings (voice/SMS URLs, friendly name) of an owned incoming phone number. - Action **Add employee** Creates a new employee in Bob with their name, email, site and start date, and optionally their department and job title. - Action **Add time off request** Submits a new time off request for an employee in Bob, in days, hours or a per-day schedule. - Action **Find employees** Finds employees in Bob by email or employee ID, or returns all accessible employees when both are blank. - Action **Get employee** Returns one employee's record from Bob, looked up by employee ID or email, including any requested custom fields. - Action **Get time off balance** Returns an employee's time off balance for a policy type as of a given date, including taken days, adjustments and annual allowance. - Action **List company lists** Returns all company lists in Bob (such as departments, sites and job titles) with their items. - Action **List employee fields** Returns the metadata of every employee field defined in Bob, including the company's custom fields. - Action **List employee work history** Returns an employee's work history: every entry in their Work table, such as job title, department, site and reporting line changes with effective dates. - Action **Terminate employee** Terminates an employee in Bob, setting their status to Terminated as of the termination date you specify. ## Each app on its own - [ **Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connections/twilio) - [ **Hibob** Hibob was founded to modernize HR tech. Hibob's intuitive and data-driven platform, bob, was built for the...](https://apiant.ai/connections/hibob) Reviews ## What our customers say ## More from Twilio - [ **Twilio to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/twilio-to-slack) - [ **Twilio to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/twilio-to-zoom) - [ **Twilio to Webflow** Webflow is a professional website builder and CMS for designing, building, and launching responsive...](https://apiant.ai/connect/twilio-to-webflow) - [ **Twilio to OpenAI** OpenAI's platform for text generation (Responses + Chat Completions), image generation (gpt-image-1 /...](https://apiant.ai/connect/twilio-to-openai) - [ **Twilio to Anthropic** Anthropic builds Claude, a family of large language models.](https://apiant.ai/connect/twilio-to-anthropic) - [ **Twilio to MySQL** Connect directly to a MySQL database and run SQL statements from your automations.](https://apiant.ai/connect/twilio-to-mysql) ## More into Hibob - [ **HubSpot to Hibob** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-hibob) - [ **Salesforce to Hibob** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-hibob) - [ **Slack to Hibob** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-hibob) - [ **Google Sheets to Hibob** Google Sheets](https://apiant.ai/connect/google-sheets-to-hibob) - [ **Gmail to Hibob** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-hibob) - [ **Google Calendar to Hibob** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-hibob) Questions ## Twilio and Hibob, answered ### ### What can start an automation from Twilio? Any of Twilio's 4 triggers in the catalog, including New Call, New Incoming Call, New Message Received and New SMS received. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Hibob when something happens in Twilio? Any of Hibob's 9 actions, including Add employee, Add time off request, Find employees and Get employee. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Hibob to Twilio? Hibob has no triggers in the catalog today, so automations start in Twilio. If you need the other direction, ask: your agent reads Hibob's API documentation and adds it. ### ### Do I have to build a connector for Twilio or Hibob? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Twilio and Hibob without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.