--- title: "Connect Twilio to Anthropic - APIANT.ai" description: "When \"New Call\" fires in Twilio, your agent runs \"Anthropic agent message\" in Anthropic." canonical: "https://apiant.ai/connect/twilio-to-anthropic" --- # Connect Twilio to Anthropic When **New Call** fires in [Twilio](https://apiant.ai/connections/twilio), your agent runs **Anthropic agent message** in [Anthropic](https://apiant.ai/connections/anthropic). Describe the whole flow and it is built, tested on every scenario and kept running. Twilio **4** triggers Twilio **11** actions Anthropic **9** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Twilio and Anthropic to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Twilio holds the texts and calls your team gets; Anthropic holds the Claude models that can read them. Joined together, an inbound Twilio message or call can be looked up, passed to Claude for a summary, category or draft reply, and the Twilio message record updated or redacted afterwards. The agent builds the flow, tests every scenario and keeps it running. Example flows ## What Twilio can start in Anthropic - When **New Call** in Twilio then **Anthropic agent message** in Anthropic - When **New Message Received** in Twilio then **Create message batch** in Anthropic Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Twilio and Anthropic ## Triggers and actions 4 triggers · 20 actions - Trigger **New Call** Polls for voice calls on your Twilio account. - Trigger **New Incoming Call** Fires instantly when the selected Twilio phone number receives a call. - Trigger **New Message Received** Polls for inbound SMS/MMS messages received by your Twilio account. - Trigger **New SMS received** Fires instantly when the selected Twilio phone number receives an SMS/MMS. Activating the automation points the number's incoming-message webhook at this automation; deactivating clears it. - Action **Delete Message** Deletes a message from your Twilio account's message logs. - Action **Find available phone numbers by criteria** Returns up to 50 phone numbers available to buy in a country that match the specified criteria (area code, pattern, capabilities, location). - Action **Get Call** Retrieves details of a single voice call by its Call SID. - Action **Get Message** Retrieves a single SMS/MMS message by its Message SID. - Action **List Calls** Lists voice calls on the account, optionally filtered by To, From, or status. - Action **List Messages** Lists SMS/MMS messages on the account, optionally filtered by To, From, or date sent. - Action **List Phone Numbers** Lists the Twilio phone numbers (incoming phone numbers) owned by your account. - Action **Lookup Phone Number** Looks up details (carrier, line type, caller name) for a phone number via the Twilio Lookup v2 API. - Action **Schedule Message** Schedules an SMS or MMS message to be sent later through one of your Messaging Services. A scheduled message can be canceled with Update Message until it is sent. - Action **Update Message** Updates a Twilio Message: replaces or redacts its text, or cancels a scheduled message that has not been sent yet. - Action **Update Phone Number** Update settings (voice/SMS URLs, friendly name) of an owned incoming phone number. - Action **Anthropic agent message** Runs one AI agent turn on Anthropic and returns the model's reply. The turn is billed to the Anthropic account connected on this step, and the agent can call the account's AI tool automations. - Action **Cancel message batch** Cancel a Message Batch that is still processing. - Action **Count tokens in a message** Count the number of input tokens a Messages API request would use, without creating the message. - Action **Create message batch** Submit a batch of Messages API requests for asynchronous processing. - Action **Get message batch** Retrieve the status and request counts of a Message Batch by id. - Action **Get model** Retrieve details for a specific Claude model by id. - Action **List message batches** List Message Batches in the workspace, most recently created first. - Action **List models** List the available Claude models, most recently released first. - Action **Send model a message** Send a message to a Claude model and return its response. Supports the full Messages API: model, system prompt, multi-turn messages, max_tokens, tools, and adaptive thinking. ## Each app on its own - [ **Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connections/twilio) - [ **Anthropic** Anthropic builds Claude, a family of large language models.](https://apiant.ai/connections/anthropic) Reviews ## What our customers say ## More from Twilio - [ **Twilio to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/twilio-to-slack) - [ **Twilio to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/twilio-to-zoom) - [ **Twilio to Webflow** Webflow is a professional website builder and CMS for designing, building, and launching responsive...](https://apiant.ai/connect/twilio-to-webflow) - [ **Twilio to OpenAI** OpenAI's platform for text generation (Responses + Chat Completions), image generation (gpt-image-1 /...](https://apiant.ai/connect/twilio-to-openai) - [ **Twilio to MySQL** Connect directly to a MySQL database and run SQL statements from your automations.](https://apiant.ai/connect/twilio-to-mysql) - [ **Twilio to Coralogix** Observability platform for collecting and analyzing logs, metrics, and traces across application...](https://apiant.ai/connect/twilio-to-coralogix) ## More into Anthropic - [ **HubSpot to Anthropic** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-anthropic) - [ **Salesforce to Anthropic** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-anthropic) - [ **Mailchimp to Anthropic** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-anthropic) - [ **Stripe to Anthropic** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/stripe-to-anthropic) - [ **Shopify to Anthropic** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/shopify-to-anthropic) - [ **QuickBooks Online to Anthropic** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/quickbooks-online-to-anthropic) Questions ## Twilio and Anthropic, answered ### ### Can the agent send a text back with whatever Claude writes? Sending a new SMS is not among the listed Twilio actions here, so the reply from Anthropic can't go out as a fresh message. What it can do is update or redact an existing Twilio message, and hand the drafted text on to whoever handles the conversation. ### ### Do these flows have to start in Twilio? Yes, Anthropic has no triggers on this connection, so every flow begins with a Twilio event such as New Message Received or New Call. From there the agent can call any of the listed Anthropic actions, including Send model a message, Count tokens in a message or Create message batch. ### ### What can start an automation from Twilio? Any of Twilio's 4 triggers in the catalog, including New Call, New Message Received, New Incoming Call and New SMS received. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Anthropic when something happens in Twilio? Any of Anthropic's 9 actions, including Anthropic agent message, Count tokens in a message, Create message batch and Send model a message. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Anthropic to Twilio? Anthropic has no triggers in the catalog today, so automations start in Twilio. If you need the other direction, ask: your agent reads Anthropic's API documentation and adds it. ### ### Do I have to build a connector for Twilio or Anthropic? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Twilio and Anthropic without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.