Integration
Connect Trustpilot and Vitally
When New Product Review fires in Trustpilot, your agent runs Create Task in Vitally, or Customer Created in Vitally to Add Review Tags in Trustpilot. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Trustpilot and Vitally to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Trustpilot and Vitally can do together
From Trustpilot to Vitally
When New Product Review in Trustpilot
then Create Task in Vitally
When New Service Review in Trustpilot
then Update Customer Traits in Vitally
From Vitally to Trustpilot
When Customer Created in Vitally
then Add Review Tags in Trustpilot
When Custom Object Instance Created in Vitally
then Create Invitation in Trustpilot
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Trustpilot and Vitally
Triggers and actions 10 triggers · 39 actions
Trigger
New Product ReviewTriggers when a customer writes a new product review.
Trigger
New Service ReviewTriggers when a customer writes a new service review of your business.
Action
Add Review TagsAdds tags to a service review, keeping its existing tags.
Action
Create InvitationSends a customer an email invitation to review your business on Trustpilot.
Action
Create Product Review Invitation LinkCreates a link that asks a customer to review the products they bought.
Action
Delete Invitation DataDeletes stored invitation data for given customers, or everything older than a date, for privacy requests.
Action
Delete Review ReplyDeletes your reply to a service review.
Action
Find Business UnitFinds a business unit by its domain, returning its ID, TrustScore and review count.
Action
Generate Invitation LinkCreates a unique review link for a customer, to send them yourself by email, SMS or any other channel.
Action
Get Business UnitReturns a business unit's public profile: its name, website, TrustScore and review count.
Action
Get Product ReviewReturns one product review.
Action
Get Product Reviews SummaryReturns the average star rating and review counts for a product.
Action
Get Review TagsReturns the tags on a service review.
Action
Get Service ReviewReturns one service review, including private details such as the reviewer email and reference ID.
Action
List Invitation TemplatesReturns the invitation email templates of a business unit.
Action
List Product ReviewsReturns the product reviews of a business unit, filtered by SKU, language or state.
Action
List ProductsReturns the products in your Trustpilot product catalog.
Action
List Service ReviewsReturns the service reviews of a business unit, filtered by stars, language, date, tag or reply state.
Action
Remove Review TagRemoves one tag from a service review.
Action
Reply to ReviewPosts your public reply to a service review, or replaces the existing one.
Action
Request Reviewer DetailsSends a Find Reviewer request, asking the reviewer to share their contact or order details with you.
Action
Set Review TagsReplaces all tags on a service review with the given tags.
Trigger
Customer CreatedTriggers when a new account (customer) is created in Vitally.
Trigger
Custom Object Instance CreatedTriggers when a new instance of a custom object is created.
Trigger
Custom Object Instance UpdatedTriggers when an instance of a custom object is created or updated.
Trigger
Note CreatedTriggers when a new note is created in Vitally.
Trigger
NPS Response CreatedTriggers when a new NPS response is recorded in Vitally.
Trigger
Organization CreatedTriggers when a new organization is created in Vitally.
Trigger
Project CreatedTriggers when a new project is created in Vitally.
Trigger
Task CreatedTriggers when a new task is created in Vitally.
Action
Create AccountCreates an account (customer) in Vitally, identified by your own external ID.
Action
Create NoteCreates a note on an account or organization in Vitally.
Action
Create NPS ResponseRecords an NPS survey response from a user in Vitally.
Action
Create OrganizationCreates an organization in Vitally, identified by your own external ID.
Action
Create Project From TemplateCreates a project for an account or organization from a project template.
Action
Create TaskCreates a task on an account or organization in Vitally.
Action
Find a CustomerReturns a account by its Vitally ID or external ID.
Action
Find a Custom Object InstanceFinds a custom object instance by ID, external ID, linked account or a custom field value.
Action
Find a NoteReturns a note by its Vitally ID or external ID.
Action
Find a OrganizationReturns a organization by its Vitally ID or external ID.
Action
Find a TaskReturns a task by its Vitally ID or external ID.
Action
Find a TeammateFinds a Vitally team member by email address.
Action
Find a UserFinds a user by email address, external ID or email domain.
Action
Get Account Health ScoresReturns an account's health score and its breakdown.
Action
Update Customer TraitsUpdates the name or traits of a account in Vitally; traits are merged with existing ones.
Action
Update Organization TraitsUpdates the name or traits of a organization in Vitally; traits are merged with existing ones.
Action
Update Project StatusChanges a project's status in Vitally.
Action
Update TaskUpdates a task in Vitally, for example to reassign or complete it.
Action
Update User TraitsUpdates the name or traits of a user in Vitally; traits are merged with existing ones.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Trustpilot
Trustpilot to ZoomZoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...
Trustpilot to TwilioCloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...
Trustpilot to TypeformBuild and publish online forms, surveys, and quizzes with Typeform.
Trustpilot to WebflowWebflow is a professional website builder and CMS for designing, building, and launching responsive...
Trustpilot to WixThe Wix website builder gives businesses of any size the tools to create, manage and grow a fully integrated...
Trustpilot to LinkedInLinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...
More into Vitally
HubSpot to VitallyHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to VitallySalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to VitallySlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to VitallyGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to VitallyGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to VitallyGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
Trustpilot and Vitally, answered
What can start an automation from Trustpilot?
Any of Trustpilot's 2 triggers in the catalog, including New Product Review and New Service Review. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Vitally when something happens in Trustpilot?
Any of Vitally's 19 actions, including Create Account, Create Note, Create NPS Response and Create Organization. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Vitally to Trustpilot?
Yes. When something happens in Vitally, your agent can act in Trustpilot too. This page covers both directions: Vitally's triggers and Trustpilot's actions are listed here as well.
Do I have to build a connector for Trustpilot or Vitally?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Trustpilot and Vitally without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.