--- title: "Connect Trustpilot to Loops - APIANT.ai" description: "When \"New Product Review\" fires in Trustpilot, your agent runs \"Add Contact\" in Loops." canonical: "https://apiant.ai/connect/trustpilot-to-loops" --- # Connect Trustpilot to Loops When **New Product Review** fires in [Trustpilot](https://apiant.ai/connections/trustpilot), your agent runs **Add Contact** in [Loops](https://apiant.ai/connections/loops). Describe the whole flow and it is built, tested on every scenario and kept running. Trustpilot **2** triggers Trustpilot **17** actions Loops **12** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Trustpilot and Loops to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Trustpilot can start in Loops - When **New Product Review** in Trustpilot then **Add Contact** in Loops - When **New Service Review** in Trustpilot then **Add contact property** in Loops Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Trustpilot and Loops ## Triggers and actions 2 triggers · 29 actions - Trigger **New Product Review** Triggers when a customer writes a new product review. - Trigger **New Service Review** Triggers when a customer writes a new service review of your business. - Action **Add Review Tags** Adds tags to a service review, keeping its existing tags. - Action **Create Invitation** Sends a customer an email invitation to review your business on Trustpilot. - Action **Create Product Review Invitation Link** Creates a link that asks a customer to review the products they bought. - Action **Delete Invitation Data** Deletes stored invitation data for given customers, or everything older than a date, for privacy requests. - Action **Delete Review Reply** Deletes your reply to a service review. - Action **Find Business Unit** Finds a business unit by its domain, returning its ID, TrustScore and review count. - Action **Get Business Unit** Returns a business unit's public profile: its name, website, TrustScore and review count. - Action **Get Product Review** Returns one product review. - Action **Get Product Reviews Summary** Returns the average star rating and review counts for a product. - Action **Get Review Tags** Returns the tags on a service review. - Action **Get Service Review** Returns one service review, including private details such as the reviewer email and reference ID. - Action **List Invitation Templates** Returns the invitation email templates of a business unit. - Action **List Product Reviews** Returns the product reviews of a business unit, filtered by SKU, language or state. - Action **List Products** Returns the products in your Trustpilot product catalog. - Action **List Service Reviews** Returns the service reviews of a business unit, filtered by stars, language, date, tag or reply state. - Action **Remove Review Tag** Removes one tag from a service review. - Action **Reply to Review** Posts your public reply to a service review, or replaces the existing one. - Action **Add Contact** Creates a new contact in your Loops audience, with optional name, user group, subscription status, mailing list memberships and custom contact properties. - Action **Add contact property** Creates a new custom contact property in your Loops account, such as a plan name or signup date, so it can be stored on contacts. - Action **Delete Contact** Deletes a contact from your Loops audience, identified by email address or user ID. - Action **Find Contact** Finds a Loops contact by email address or by your own user ID and returns the matching contact, including its custom properties. - Action **Get campaign** Returns a single Loops campaign by its ID, including its name, status, audience, mailing list and schedule. - Action **List campaigns** Returns all campaigns in your Loops account, with each campaign's name, status, audience and scheduling details. - Action **List contact properties** Returns the contact properties defined in your Loops account, either all of them or only your custom ones. - Action **List mailing lists** Returns every mailing list in your Loops account, with each list's name, description and whether it is public. - Action **List transactional emails** Returns the transactional emails in your Loops account, including each email's id, name, and the data variables it expects. - Action **Send Event** Sends an event for a contact in Loops to trigger workflows, identifying the contact by email or user ID and optionally updating their contact properties and mailing list subscriptions. - Action **Send Transactional Email** Sends a published Loops transactional email to one recipient, filling in the email's data variables. - Action **Update Contact** Updates a Loops contact identified by email or user ID, including standard fields, custom contact properties and mailing list subscriptions. Creates the contact if no match exists. ## Each app on its own - [ **Trustpilot** Trustpilot is the world's most powerful review platform, helping your business collect and easily manage...](https://apiant.ai/connections/trustpilot) - [ **Loops** Loops is a platform for SaaS companies to send marketing and transactional email.](https://apiant.ai/connections/loops) Reviews ## What our customers say ## More from Trustpilot - [ **Trustpilot to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/trustpilot-to-zoom) - [ **Trustpilot to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/trustpilot-to-twilio) - [ **Trustpilot to Typeform** Build and publish online forms, surveys, and quizzes with Typeform.](https://apiant.ai/connect/trustpilot-to-typeform) - [ **Trustpilot to Webflow** Webflow is a professional website builder and CMS for designing, building, and launching responsive...](https://apiant.ai/connect/trustpilot-to-webflow) - [ **Trustpilot to Wix** The Wix website builder gives businesses of any size the tools to create, manage and grow a fully integrated...](https://apiant.ai/connect/trustpilot-to-wix) - [ **Trustpilot to LinkedIn** LinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...](https://apiant.ai/connect/trustpilot-to-linkedin) ## More into Loops - [ **HubSpot to Loops** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-loops) - [ **Salesforce to Loops** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-loops) - [ **Slack to Loops** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-loops) - [ **Google Sheets to Loops** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-loops) - [ **Gmail to Loops** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-loops) - [ **Google Calendar to Loops** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-loops) Questions ## Trustpilot and Loops, answered ### ### What can start an automation from Trustpilot? Any of Trustpilot's 2 triggers in the catalog, including New Product Review and New Service Review. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Loops when something happens in Trustpilot? Any of Loops's 12 actions, including Send Event, Send Transactional Email, Update Contact and Add Contact. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Loops to Trustpilot? Loops has no triggers in the catalog today, so automations start in Trustpilot. If you need the other direction, ask: your agent reads Loops's API documentation and adds it. ### ### Do I have to build a connector for Trustpilot or Loops? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Trustpilot and Loops without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.