--- title: "Connect Trengo and Zoom - APIANT.ai" description: "When \"New Internal Note\" fires in Trengo, your agent runs \"Update user settings\" in Zoom." canonical: "https://apiant.ai/connect/trengo-to-zoom" --- # Connect Trengo and Zoom When **New Internal Note** fires in [Trengo](https://apiant.ai/connections/trengo), your agent runs **Update user settings** in [Zoom](https://apiant.ai/connections/zoom), or **New recording completed** in Zoom to **Add internal note to ticket** in Trengo. Describe the whole flow and it is built, tested on every scenario and kept running. Trengo **3** triggers Trengo **15** actions Zoom **15** triggers Zoom **17** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Trengo and Zoom to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Trengo and Zoom can do together ### From Trengo to Zoom - When **New Internal Note** in Trengo then **Update user settings** in Zoom - When **New Outbound Message** in Trengo then **Add meeting registrant** in Zoom ### From Zoom to Trengo - When **New recording completed** in Zoom then **Add internal note to ticket** in Trengo - When **New webinar registrant** in Zoom then **Add ticket** in Trengo Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Trengo and Zoom ## Triggers and actions 18 triggers · 32 actions - Trigger **New Internal Note** Fires when an internal note is added to a Trengo ticket. - Trigger **New Outbound Message** Triggers when an outbound message is created. - Trigger **Ticket Label Added** Triggers when a label is added to a conversation. - Action **Add internal note to ticket** Adds an internal note (visible only to agents) to a Trengo ticket. - Action **Add ticket** Create a new support ticket. - Action **Add ticket label** Attaches an existing label to a Trengo ticket. - Action **Create a Contact** Creates a contact on a Trengo channel. If a contact with the same identifier already exists on that channel, Trengo returns the existing contact instead of creating a duplicate. - Action **Create webhook** Subscribes a URL to one Trengo webhook event type. Used by Trengo instant triggers to register their delivery URL on activation. - Action **Delete contact** Delete a contact by id. - Action **Delete ticket** Delete a ticket by id. - Action **Find a Contact** Returns the Trengo contacts that match the search term. - Action **Get contact** Retrieve a single Trengo contact by its id. - Action **Get webhook** Fetches a webhook by ID, including the event it listens for, the address it sends to and its signing secret. An error occurs if the webhook is not found. - Action **List contacts** List all contacts. - Action **List labels** Lists the ticket labels defined in the Trengo account (first page). - Action **List tickets** Returns all tickets the connected user is authorized to see, optionally filtered by status, contact, users, channels, labels, last message type or update time. - Action **Send a Message** Sends a reply message on an existing Trengo ticket, over the ticket's own channel. - Action **Update contact** Update an existing contact by id. - Trigger **Meeting ended** Triggered when a meeting ends. - Trigger **Meeting participant joined** Triggers when a participant joins a meeting. - Trigger **Meeting registration cancelled** Triggered when a meeting registration is cancelled. - Trigger **Meeting started** Triggered when a meeting starts. - Trigger **New recording completed** Triggered when a cloud recording is completed. - Trigger **New recording completed (all active licensed accounts)** Triggered when a cloud recording is completed in any licensed active account. - Trigger **New recording completed (specified account)** Triggered when a cloud recording is completed for the specified account. - Trigger **New webinar registrant** Triggers when a new registrant is added to a Webinar. - Trigger **Recording completed** Triggered when a recording completes. - Trigger **Upcoming meeting** Triggered when a meeting is upcoming in the specified amount of time. NOTE: this trigger only fetches up to 300 meetings at a time. If more than 300 meetings are within the specified timeframe, those additional meetings will not be triggered. - Trigger **Upcoming meeting (all active licensed accounts)** Triggered when a meeting is upcoming in the specified amount of time for any active licensed account. NOTE: this trigger only fetches up to 300 meetings at a time for each account. If more than 300 meetings are within the specified timeframe, those additional meetings will not be triggered. - Trigger **Upcoming meeting (specified account)** Triggered when a meeting is upcoming in the specified amount of time for the specified account. NOTE: this trigger only fetches up to 300 meetings at a time. If more than 300 meetings are within the specified timeframe, those additional meetings will not be triggered. - Trigger **Upcoming meeting via integration setting (all active licensed accounts)** Triggered when a meeting is upcoming in the amount of time given by the specified integration setting stored in a lookup table. The default is 30 minutes if the setting is not found. - Trigger **Webinar ended** Triggered when a webinar ends. - Trigger **Webinar started** Triggered when a webinar starts. - Action **Add meeting registrant** Adds a registrant to the specified meeting. The meeting must have been created with an approval_type of "0" or "1", in which registrants are either automatically or manually approved. - Action **Create meeting** Creates a new meeting. - Action **Delete meeting** Deletes the specified meeting. - Action **End meeting** Immediately ends a meeting. - Action **Find meeting by agenda** Finds a meeting that matches the provided agenda. An error occurs if zero or multiple meetings match. - Action **Get approved meeting registrants** Returns approved registrants (up to 300 max) registrants for the specified meeting. - Action **Get connection mode** Returns the mode of the named Zoom connection, either Individual or Admin. - Action **Get meeting** Outputs details for the specified meeting. - Action **Get meeting registrant** Returns details for the specified registrant in the specified meeting. - Action **Get user** Returns a Zoom user's profile and settings by user ID or email. - Action **Get user settings** Outputs all settings for the specified user. - Action **List cloud recordings** Lists cloud recordings for a Zoom user within a date range. - Action **List meetings** Lists a Zoom user's scheduled, live, or upcoming meetings. - Action **List users** Lists the users on the Zoom account. - Action **Update meeting** Updates an existing meeting. - Action **Update meeting registrant status** Updates a registrant's status for the specified meeting. - Action **Update user settings** Updates the specified user's settings. ## Each app on its own - [ **Trengo** Trengo is a team collaboration tool to manage conversations from channels such as web chat, email and...](https://apiant.ai/connections/trengo) - [ **Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connections/zoom) Reviews ## What our customers say ## More from Trengo - [ **Trengo to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/trengo-to-twilio) - [ **Trengo to Typeform** Build and publish online forms, surveys, and quizzes with Typeform.](https://apiant.ai/connect/trengo-to-typeform) - [ **Trengo to Webflow** Webflow is a professional website builder and CMS for designing, building, and launching responsive...](https://apiant.ai/connect/trengo-to-webflow) - [ **Trengo to Wix** The Wix website builder gives businesses of any size the tools to create, manage and grow a fully integrated...](https://apiant.ai/connect/trengo-to-wix) - [ **Trengo to LinkedIn** LinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...](https://apiant.ai/connect/trengo-to-linkedin) - [ **Trengo to Facebook** Facebook is a social media and advertising platform used by individuals and businesses to connect, share...](https://apiant.ai/connect/trengo-to-facebook) ## More into Zoom - [ **HubSpot to Zoom** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-zoom) - [ **Salesforce to Zoom** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-zoom) - [ **Gmail to Zoom** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-zoom) - [ **Google Calendar to Zoom** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-zoom) - [ **Google Drive to Zoom** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-zoom) - [ **Mailchimp to Zoom** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-zoom) Questions ## Trengo and Zoom, answered ### ### What can start an automation from Trengo? Any of Trengo's 3 triggers in the catalog, including New Internal Note, New Outbound Message and Ticket Label Added. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Zoom when something happens in Trengo? Any of Zoom's 17 actions, including Create meeting, Update meeting, Update meeting registrant status and Update user settings. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Zoom to Trengo? Yes. When something happens in Zoom, your agent can act in Trengo too. This page covers both directions: Zoom's triggers and Trengo's actions are listed here as well. ### ### Do I have to build a connector for Trengo or Zoom? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Trengo and Zoom without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.