--- title: "Connect Trengo to Resend - APIANT.ai" description: "When \"New Internal Note\" fires in Trengo, your agent runs \"Add Contact to Segment\" in Resend." canonical: "https://apiant.ai/connect/trengo-to-resend" --- # Connect Trengo to Resend When **New Internal Note** fires in [Trengo](https://apiant.ai/connections/trengo), your agent runs **Add Contact to Segment** in [Resend](https://apiant.ai/connections/resend). Describe the whole flow and it is built, tested on every scenario and kept running. Trengo **3** triggers Trengo **15** actions Resend **28** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Trengo and Resend to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Trengo can start in Resend - When **New Internal Note** in Trengo then **Add Contact to Segment** in Resend - When **New Outbound Message** in Trengo then **Create Contact** in Resend Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Trengo and Resend ## Triggers and actions 3 triggers ยท 43 actions - Trigger **New Internal Note** Fires when an internal note is added to a Trengo ticket. - Trigger **New Outbound Message** Triggers when an outbound message is created. - Trigger **Ticket Label Added** Triggers when a label is added to a conversation. - Action **Add internal note to ticket** Adds an internal note (visible only to agents) to a Trengo ticket. - Action **Add ticket** Create a new support ticket. - Action **Add ticket label** Attaches an existing label to a Trengo ticket. - Action **Create a Contact** Creates a contact on a Trengo channel. If a contact with the same identifier already exists on that channel, Trengo returns the existing contact instead of creating a duplicate. - Action **Create webhook** Subscribes a URL to one Trengo webhook event type. Used by Trengo instant triggers to register their delivery URL on activation. - Action **Delete contact** Delete a contact by id. - Action **Delete ticket** Delete a ticket by id. - Action **Find a Contact** Returns the Trengo contacts that match the search term. - Action **Get contact** Retrieve a single Trengo contact by its id. - Action **Get webhook** Fetches a webhook by ID, including the event it listens for, the address it sends to and its signing secret. An error occurs if the webhook is not found. - Action **List contacts** List all contacts. - Action **List labels** Lists the ticket labels defined in the Trengo account (first page). - Action **List tickets** Returns all tickets the connected user is authorized to see, optionally filtered by status, contact, users, channels, labels, last message type or update time. - Action **Send a Message** Sends a reply message on an existing Trengo ticket, over the ticket's own channel. - Action **Update contact** Update an existing contact by id. - Action **Add Contact to Segment** Adds a contact to a Resend segment. You can identify the contact by its ID or email address. - Action **Add Suppression** Adds an email address to your Resend suppression list so no further mail is sent to it. - Action **Cancel Email** Cancels a scheduled Resend email that has not been sent yet. - Action **Create API Key** Creates a new Resend API key. The key itself is returned once, so store it right away. - Action **Create Contact** Creates a contact in Resend. Returns the new contact's ID. - Action **Create Domain** Adds a sending domain to Resend. Returns the DNS records you need to add at your domain host to verify it. - Action **Create Segment** Creates a new segment in Resend for grouping contacts. - Action **Delete API Key** Deletes a Resend API key so it can no longer be used. - Action **Delete Contact** Deletes a contact from Resend. You can identify the contact by its ID or email address. - Action **Delete Domain** Removes a sending domain from Resend. - Action **Delete Segment** Deletes a segment from Resend. The contacts themselves are not deleted. - Action **List API Keys** Returns the API keys on your Resend account, with each key's name and when it was last used. The key values themselves are never returned. - Action **List Contacts** Returns the contacts in your Resend account, optionally limited to one segment. - Action **List Domains** Returns the sending domains on your Resend account and each one's verification status. - Action **List Segments** Returns the contact segments in your Resend account. - Action **List Sent Emails** Returns the emails you have sent through Resend, newest first, with each email's id, sender, recipients, subject, send time and latest delivery event. Supports paging before or after a given email id. - Action **List Suppressions** Returns the email addresses on your Resend suppression list, showing for each one the address, why it was suppressed (bounce, complaint or added manually), the email that triggered it and when it was added. - Action **Remove Contact From Segment** Removes a contact from one of your Resend segments. Identify the contact by its ID or by its email address, and name the segment to take it out of. The contact itself is not deleted. - Action **Remove Suppression** Takes an email address off your Resend suppression list so you can send to it again. Identify it by the suppression ID or by the email address itself. - Action **Retrieve Contact** Returns one contact from your Resend audience, including their name, email address, whether they have unsubscribed, when they were added, and any custom properties stored on them. Look the contact up by its ID or by its email address. - Action **Retrieve Domain** Returns one of your Resend sending domains, including its name, verification status, sending region, tracking settings and the DNS records it needs with each record's current status. - Action **Retrieve Segment** Returns one of your Resend segments by its ID, with the segment's name and when it was created. - Action **Retrieve Sent Email** Returns one email you sent through Resend, with its sender, recipients, subject, HTML and text body, tags, send time and latest delivery event. - Action **Send Batch Emails** Sends up to 100 emails through Resend in a single call. Give it a list of emails, each with a sender, recipients, subject and body, and it returns the id of every email it created. - Action **Send Email** Sends an email through Resend. Set the sender, recipients and subject, provide an HTML or plain text body, and optionally add CC/BCC, reply-to, attachments, tags or a send time. - Action **Update Contact** Updates a contact in your Resend audience. Identify the contact by ID or email address, then change the name, the subscribed/unsubscribed state, or the custom properties. Anything you leave blank stays as it is. - Action **Update Email** Reschedules an email you already queued in Resend, moving it to a new send date and time. Only emails that have not gone out yet can be changed. - Action **Verify Domain** Asks Resend to re-check the DNS records for one of your sending domains and start verifying it. Verification runs in the background, so the domain shows as pending until it finishes. ## Each app on its own - [ **Trengo** Trengo is a team collaboration tool to manage conversations from channels such as web chat, email and...](https://apiant.ai/connections/trengo) - [ **Resend** Resend is the email API for developers. It's designed for you to build, test, and send transactional and...](https://apiant.ai/connections/resend) Reviews ## What our customers say ## More from Trengo - [ **Trengo to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/trengo-to-zoom) - [ **Trengo to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/trengo-to-twilio) - [ **Trengo to Typeform** Build and publish online forms, surveys, and quizzes with Typeform.](https://apiant.ai/connect/trengo-to-typeform) - [ **Trengo to Webflow** Webflow is a professional website builder and CMS for designing, building, and launching responsive...](https://apiant.ai/connect/trengo-to-webflow) - [ **Trengo to Wix** The Wix website builder gives businesses of any size the tools to create, manage and grow a fully integrated...](https://apiant.ai/connect/trengo-to-wix) - [ **Trengo to LinkedIn** LinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...](https://apiant.ai/connect/trengo-to-linkedin) ## More into Resend - [ **Documenso to Resend** Documenso is an open-source digital signing platform.](https://apiant.ai/connect/documenso-to-resend) - [ **Google BigQuery to Resend** BigQuery is Google's serverless and highly scalable enterprise data warehouse, designed to make all your...](https://apiant.ai/connect/google-bigquery-to-resend) - [ **HubSpot to Resend** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-resend) - [ **Salesforce to Resend** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-resend) - [ **Slack to Resend** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-resend) - [ **Google Sheets to Resend** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-resend) Questions ## Trengo and Resend, answered ### ### What can start an automation from Trengo? Any of Trengo's 3 triggers in the catalog, including New Internal Note, New Outbound Message and Ticket Label Added. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Resend when something happens in Trengo? Any of Resend's 28 actions, including Create API Key, Create Contact, Create Domain and Create Segment. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Resend to Trengo? Resend has no triggers in the catalog today, so automations start in Trengo. If you need the other direction, ask: your agent reads Resend's API documentation and adds it. ### ### Do I have to build a connector for Trengo or Resend? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Trengo and Resend without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.