--- title: "Connect Trengo to EyeLevel.ai - APIANT.ai" description: "When \"New Internal Note\" fires in Trengo, your agent runs \"Add document\" in EyeLevel.ai." canonical: "https://apiant.ai/connect/trengo-to-eyelevel-ai" --- # Connect Trengo to EyeLevel.ai When **New Internal Note** fires in [Trengo](https://apiant.ai/connections/trengo), your agent runs **Add document** in [EyeLevel.ai](https://apiant.ai/connections/eyelevel-ai). Describe the whole flow and it is built, tested on every scenario and kept running. Trengo **3** triggers Trengo **15** actions EyeLevel.ai **26** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Trengo and EyeLevel.ai to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Trengo can start in EyeLevel.ai - When **New Internal Note** in Trengo then **Add document** in EyeLevel.ai - When **New Outbound Message** in Trengo then **Add remote document** in EyeLevel.ai Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Trengo and EyeLevel.ai ## Triggers and actions 3 triggers · 41 actions - Trigger **New Internal Note** Fires when an internal note is added to a Trengo ticket. - Trigger **New Outbound Message** Triggers when an outbound message is created. - Trigger **Ticket Label Added** Triggers when a label is added to a conversation. - Action **Add internal note to ticket** Adds an internal note (visible only to agents) to a Trengo ticket. - Action **Add ticket** Create a new support ticket. - Action **Add ticket label** Attaches an existing label to a Trengo ticket. - Action **Create a Contact** Creates a contact on a Trengo channel. If a contact with the same identifier already exists on that channel, Trengo returns the existing contact instead of creating a duplicate. - Action **Create webhook** Subscribes a URL to one Trengo webhook event type. Used by Trengo instant triggers to register their delivery URL on activation. - Action **Delete contact** Delete a contact by id. - Action **Delete ticket** Delete a ticket by id. - Action **Find a Contact** Returns the Trengo contacts that match the search term. - Action **Get contact** Retrieve a single Trengo contact by its id. - Action **Get webhook** Fetches a webhook by ID, including the event it listens for, the address it sends to and its signing secret. An error occurs if the webhook is not found. - Action **List contacts** List all contacts. - Action **List labels** Lists the ticket labels defined in the Trengo account (first page). - Action **List tickets** Returns all tickets the connected user is authorized to see, optionally filtered by status, contact, users, channels, labels, last message type or update time. - Action **Send a Message** Sends a reply message on an existing Trengo ticket, over the ticket's own channel. - Action **Update contact** Update an existing contact by id. - Action **Add bucket** Create a new bucket to hold documents. - Action **Add bucket to group** Adds an existing bucket to an existing group. Buckets and groups can be associated many to many. - Action **Add document** Uploads a file into an EyeLevel (GroundX) bucket for ingestion. Returns the ingest process id and its status; ingestion continues asynchronously. - Action **Add group** Create a new group (collection of buckets). - Action **Add remote document** Ingest a document hosted at a public URL into a GroundX bucket. - Action **Crawl website** Crawl a website and ingest its pages as documents into a bucket. - Action **Delete bucket** Delete a bucket. - Action **Delete document** Deletes a single document from GroundX. - Action **Delete group** Deletes a group in GroundX by its group ID. - Action **Find content by query** Semantic search over ingested content chunks within a bucket/group for relevant passages. - Action **Find documents by ID** Returns up to 20 documents associated with the specified process, bucket, or group ID. - Action **Find documents by query** Searches the given documents for the content most relevant to a query, returning suggested LLM context and the matching chunks. - Action **Get bucket** Retrieve a single bucket by ID. - Action **Get customer** Get the EyeLevel (GroundX) account information associated with the connected API key, including subscription usage and limits. - Action **Get customer usage** Get the total searches or file tokens used by the account over a time period. - Action **Get document** Look up an existing GroundX document by its ID. - Action **Get document extract** Look up the information GroundX extract has pulled from an existing document. - Action **Get document processing status** Get the ingestion/processing status of a document by process ID. - Action **Get document X-Ray** Retrieve the X-Ray (deep semantic parse) result for a document. - Action **Get group** Retrieve a single group by ID. - Action **List buckets** Lists the content buckets in your GroundX account. - Action **List groups** List all groups in your GroundX account (up to 100 per call). - Action **Remove bucket from group** Removes a bucket from a group without affecting the bucket's other group associations. - Action **Update bucket** Rename an existing content bucket. - Action **Update document** Update a document's metadata (e.g. searchData, fileName). - Action **Update group** Rename an existing group. ## Each app on its own - [ **Trengo** Trengo is a team collaboration tool to manage conversations from channels such as web chat, email and...](https://apiant.ai/connections/trengo) - [ **EyeLevel.ai** EyeLevel allows you to launch automated chats anywhere you advertise, including from your website, QR codes...](https://apiant.ai/connections/eyelevel-ai) Reviews ## What our customers say ## More from Trengo - [ **Trengo to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/trengo-to-zoom) - [ **Trengo to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/trengo-to-twilio) - [ **Trengo to Typeform** Build and publish online forms, surveys, and quizzes with Typeform.](https://apiant.ai/connect/trengo-to-typeform) - [ **Trengo to Webflow** Webflow is a professional website builder and CMS for designing, building, and launching responsive...](https://apiant.ai/connect/trengo-to-webflow) - [ **Trengo to Wix** The Wix website builder gives businesses of any size the tools to create, manage and grow a fully integrated...](https://apiant.ai/connect/trengo-to-wix) - [ **Trengo to LinkedIn** LinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...](https://apiant.ai/connect/trengo-to-linkedin) ## More into EyeLevel.ai - [ **HubSpot to EyeLevel.ai** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-eyelevel-ai) - [ **Salesforce to EyeLevel.ai** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-eyelevel-ai) - [ **Slack to EyeLevel.ai** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-eyelevel-ai) - [ **Google Sheets to EyeLevel.ai** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-eyelevel-ai) - [ **Gmail to EyeLevel.ai** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-eyelevel-ai) - [ **Google Calendar to EyeLevel.ai** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-eyelevel-ai) Questions ## Trengo and EyeLevel.ai, answered ### ### What can start an automation from Trengo? Any of Trengo's 3 triggers in the catalog, including New Internal Note, New Outbound Message and Ticket Label Added. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in EyeLevel.ai when something happens in Trengo? Any of EyeLevel.ai's 26 actions, including Update bucket, Update document, Update group and Add bucket. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from EyeLevel.ai to Trengo? EyeLevel.ai has no triggers in the catalog today, so automations start in Trengo. If you need the other direction, ask: your agent reads EyeLevel.ai's API documentation and adds it. ### ### Do I have to build a connector for Trengo or EyeLevel.ai? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Trengo and EyeLevel.ai without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.