Connect TrackMage to Retell AI

Both apps 47TrackMage 20Retell AI 27

• Trigger
  Deleted Order

  Triggers when an order is deleted in a TrackMage workspace.

• Trigger
  Deleted Shipment

  Triggers when a shipment is deleted in a TrackMage workspace.

• Trigger
  New Order Created

  Triggers when a new order is created in the selected TrackMage workspace.

• Trigger
  New Shipment Created

  Triggers when a new shipment is created in the selected TrackMage workspace.

• Trigger
  Updated Order

  Triggers when an order is updated in a TrackMage workspace.

• Trigger
  Updated Shipment

  Triggers when a shipment is updated in the selected TrackMage workspace.

• Trigger
  Updated Shipment Tracking Status

  Triggers when the tracking status of a shipment in the selected TrackMage workspace changes.

• Action
  Add order item

  Adds a line item (product, quantity and price) to an existing TrackMage order.

• Action
  Add product

  Creates a product in your TrackMage team catalog.

• Action
  Create Order

  Creates an order in a TrackMage workspace, with optional customer contact details, totals and shipping/billing addresses.

• Action
  Create Shipment

  Creates a shipment in a TrackMage workspace so its tracking number is monitored.

• Action
  Create Tracking Page Link

  Generates a shareable link to a TrackMage tracking page, optionally preset to a specific tracking number.

• Action
  Delete order

  Deletes an order from your TrackMage workspace.

• Action
  Delete shipment

  Deletes a shipment from your TrackMage workspace.

• Action
  Get order

  Returns a TrackMage order by its id, including its status, totals, addresses and linked shipments.

• Action
  Get product

  Returns a single product from your TrackMage catalog, including its name, SKU, URLs and variants.

• Action
  Get shipment

  Returns one shipment, including its tracking number, carrier, tracking status, linked orders and delivery address.

• Action
  List shipment checkpoints

  Returns the tracking checkpoints (date, location and status info) recorded for a shipment.

• Action
  Update order

  Updates an existing TrackMage order's totals, status, contact details and shipping or billing address. Fields left blank are not changed.

• Action
  Update shipment

  Updates an existing shipment's tracking number, carrier, contact details, address, status and linked orders.

• Action
  Add Agent

  Create a new Retell AI voice agent attached to a response engine (Retell LLM, custom LLM, or conversation flow) and a voice.

• Action
  Create Knowledge Base

  Create a new Retell AI knowledge base from texts, URLs and/or a file.

• Action
  Create Retell LLM

  Create a new Retell LLM Response Engine that can be attached to an agent. This is used to generate response output for the agent.

• Action
  Delete Agent

  Deletes an existing Retell AI agent, including all of its versions.

• Action
  Delete Knowledge Base

  Delete an existing knowledge base.

• Action
  Delete Phone Number

  Delete a phone number from your Retell AI account.

• Action
  Delete Retell LLM

  Delete a Retell LLM response engine.

• Action
  Get a Call

  Retrieves the full details of a Retell AI call (phone or web): status, transcript, recording links, post-call analysis, cost and latency.

• Action
  Get an Agent

  Retrieve the full configuration of a Retell AI voice agent.

• Action
  Get a Phone Number

  Retrieve the details of one phone number in your Retell AI account, including its bound agents, nickname and webhook settings.

• Action
  Get a Retell LLM

  Retrieve the details of a Retell LLM response engine, including its prompt, model, tools and states.

• Action
  Get a Voice

  Retrieve the details of a single Retell AI voice: its name, provider, accent, gender, age and a preview audio link.

• Action
  Get Concurrency

  Gets your Retell AI organization's current number of ongoing calls and its concurrency limits.

• Action
  Get Knowledge Base

  Retrieve the details of a knowledge base, including its processing status and sources.

• Action
  Import Phone Number

  Import a phone number from your own telephony provider (for example a Twilio elastic SIP trunk) into Retell AI and optionally bind agents to it.

• Action
  List Agents

  Lists the voice and chat agents in the Retell AI account, optionally filtered by channel or by a name/id search.

• Action
  List Calls

  List calls in the Retell AI account, newest first by default, optionally filtered by agent, status, direction, numbers, time range and more. Returns up to 1000 calls; transcripts and recording URLs are not included (use Get a Call for those).

• Action
  List Knowledge Bases

  List all knowledge bases in the Retell AI account.

• Action
  List Phone Numbers

  Lists the phone numbers in your Retell AI account (up to 1000).

• Action
  List Retell LLMs

  Lists the Retell LLM response engines in the account.

• Action
  List Voices

  List all voices available to the Retell AI account.

• Action
  Make a Phone Call

  Start a new outbound phone call from one of your Retell numbers, handled by a Retell voice agent.

• Action
  Register Phone Call

  Register a phone call placed through your own (custom) telephony, so Retell issues a call id your telephony can connect the audio to.

• Action
  Update Agent

  Updates an existing Retell AI voice agent's latest draft version. Only the fields you fill in are changed.

• Action
  Update Call

  Update the metadata, data storage setting or custom attributes of an existing Retell AI call.

• Action
  Update Phone Number

  Updates the agents, nickname, webhooks, country restrictions, SIP trunk and fallback settings of a phone number in Retell AI. Only the fields you fill in are changed.

• Action
  Update Retell LLM

  Update an existing Retell LLM response engine's configuration (prompt, model, etc).

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.