Integration
Connect Track-POD to Support Board
When Order Created fires in Track-POD, your agent runs Send Message in Support Board. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Track-POD and Support Board to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Track-POD can start in Support Board
When Order Created in Track-POD
then Send Message in Support Board
When Order Status Updated in Track-POD
then Update Conversation Status in Support Board
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Track-POD and Support Board
Triggers and actions 5 triggers · 46 actions
Trigger
Order CreatedTriggers when a new order appears in Track-POD.
Trigger
Order Not Collected \ Not DeliveredTriggers when a Track-POD order is marked not delivered or not collected.
Trigger
Order Partially Collected \ DeliveredTriggers when a Track-POD order is marked partially delivered or partially collected.
Trigger
Order Status UpdatedTriggers when the delivery status of a Track-POD order changes.
Trigger
Order UpdatedTriggers when any detail of a Track-POD order changes.
Action
Add driverCreates a new driver in Track-POD with a login username and password.
Action
Add routeCreates a route in Track-POD for a given date, optionally with a driver, vehicle, depot and a list of orders.
Action
Delete OrderDeletes a Track-POD order by its external Id, as long as the driver has not yet arrived.
Action
Find an Order by External IdFinds a Track-POD order by the external Id from your own system.
Action
Find an Order by IdFinds a Track-POD order by its Track-POD tracking Id.
Action
Find an Order by NumberFinds a Track-POD order by its order number.
Action
Find a Route by CodeFinds a Track-POD route by its route code.
Action
List driversReturns every driver in your Track-POD account.
Action
List orders by dateReturns all orders scheduled for a given date.
Action
List vehiclesReturns the vehicles in your Track-POD account, optionally only the one with a given vehicle number.
Action
Add ConversationCreates a new conversation.
Action
Add NoteAdds a new note to a conversation.
Action
Add UserCreate a new user in Support Board.
Action
Delete MessageDeletes an existing message.
Action
Delete NoteDeletes a note from a conversation.
Action
Delete UserDeletes a user and all linked conversations and messages.
Action
Delete UsersDeletes multiple users and all linked conversations and messages.
Action
Direct MessageSends a direct chat message.
Action
Get Agents in ConversationReturns an array with all the agents with at least one message in the conversation.
Action
Get ConversationReturns a conversation and the messages of the conversation.
Action
Get ConversationsReturns all the conversations. Each conversation includes the last message of the conversation.
Action
Get External SettingReturns an external setting. External settings are saved on a dedicated database row.
Action
Get Last Agent in ConversationReturns the last agent who answered a conversation.
Action
Get Last MessageReturns the last message in a conversation.
Action
Get Multi SettingReturns a subsetting of another setting.
Action
Get New ConversationsReturns the conversations created after the given date/ID or with a message created after the given date/ID. Each conversation includes the last message of the conversation.
Action
Get New MessagesReturns the messages of a conversation created after the given date/ID.
Action
Get New User ConversationsReturns the user conversations created after the given date/ID or with a message created after the given date/ID. Each conversation includes the last message of the conversation.
Action
Get NotesReturns the internal notes of a conversation.
Action
Get SettingReturns a setting saved in the Settings area.
Action
Get SettingsReturns an array with all the settings.
Action
Get UserReturns one user's details (name, email, type, extra details) by user ID via api.php function=get-user; returns false when the user does not exist.
Action
Get User ConversationsReturns the conversations of a user. Each conversation includes the last message of the conversation.
Action
Google TranslateTranslates multiple strings via Google Translate.
Action
LoginLogins a user or agent. A user can log in in two ways: via email and password, or via user ID and token. The last value of the response is the encrypted login data ready to be stored in the sb-login cookie. Use the function SBF.loginCookie(response[1]); to store it. Returns false if login is unsuccessful.
Action
Push NotificationSends a Push notification to an agent, a group of agents, or all agents. Push notifications must be enabled in the settings area.
Action
Search ConversationsReturns the conversations matching the search.
Action
Search User ConversationsReturns the conversations of the given user ID that matches the search terms.
Action
Send MessageAdds a new message to an existing conversation.
Action
Telegram Send MessageSends a message to Telegram.
Action
Update Conversation AgentAssigns or update the agent assigned to a conversation.
Action
Update Conversation DepartmentUpdates the department of a conversation.
Action
Update Conversation StatusUpdates the status code of a conversation.
Action
Update MessageUpdates an existing message.
Action
Update UserUpdates the details of an existing user.
Action
WhatsApp Send MessageSends a message to a WhatsApp number.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Track-POD
Track-POD to TrelloTrello is a visual collaboration tool that organizes projects into boards, lists, and cards.
Track-POD to ZoomZoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...
Track-POD to TwilioCloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...
Track-POD to TypeformBuild and publish online forms, surveys, and quizzes with Typeform.
Track-POD to WebflowWebflow is a professional website builder and CMS for designing, building, and launching responsive...
Track-POD to WixThe Wix website builder gives businesses of any size the tools to create, manage and grow a fully integrated...
More into Support Board
HubSpot to Support BoardHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to Support BoardSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to Support BoardSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to Support BoardGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to Support BoardGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to Support BoardGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
Track-POD and Support Board, answered
What can start an automation from Track-POD?
Any of Track-POD's 5 triggers in the catalog, including Order Created, Order Status Updated, Order Updated and Order Not Collected \ Not Delivered. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Support Board when something happens in Track-POD?
Any of Support Board's 36 actions, including Send Message, Update Conversation Agent, Update Conversation Department and Update Conversation Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Support Board to Track-POD?
Support Board has no triggers in the catalog today, so automations start in Track-POD. If you need the other direction, ask: your agent reads Support Board's API documentation and adds it.
Do I have to build a connector for Track-POD or Support Board?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Track-POD and Support Board without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.