Connect Track-POD to Ringover

Both apps 29Track-POD 15Ringover 14

• Trigger
  Order Created

  Triggers when a new order appears in Track-POD.

• Trigger
  Order Not Collected \ Not Delivered

  Triggers when a Track-POD order is marked not delivered or not collected.

• Trigger
  Order Partially Collected \ Delivered

  Triggers when a Track-POD order is marked partially delivered or partially collected.

• Trigger
  Order Status Updated

  Triggers when the delivery status of a Track-POD order changes.

• Trigger
  Order Updated

  Triggers when any detail of a Track-POD order changes.

• Action
  Add driver

  Creates a new driver in Track-POD with a login username and password.

• Action
  Add route

  Creates a route in Track-POD for a given date, optionally with a driver, vehicle, depot and a list of orders.

• Action
  Delete Order

  Deletes a Track-POD order by its external Id, as long as the driver has not yet arrived.

• Action
  Find an Order by External Id

  Finds a Track-POD order by the external Id from your own system.

• Action
  Find an Order by Id

  Finds a Track-POD order by its Track-POD tracking Id.

• Action
  Find an Order by Number

  Finds a Track-POD order by its order number.

• Action
  Find a Route by Code

  Finds a Track-POD route by its route code.

• Action
  List drivers

  Returns every driver in your Track-POD account.

• Action
  List orders by date

  Returns all orders scheduled for a given date.

• Action
  List vehicles

  Returns the vehicles in your Track-POD account, optionally only the one with a given vehicle number.

• Action
  Delete contact

  Permanently deletes a contact from Ringover.

• Action
  Get call

  Returns a terminated Ringover call by its ID, including every log entry it produced (transfers, IVR routing) with its user, contact, tags, recording, summary and transcription.

• Action
  Get call summary

  Returns the AI-generated Empower summary and recap for a call, including topics, follow-up actions, outcome and customer sentiment.

• Action
  Get contact

  Returns a Ringover contact with its names, company, emails and phone numbers.

• Action
  Get transcription

  Returns the transcription of a Ringover call, including each speaker's text, the call's user and contact, and the transcription status.

• Action
  Get user

  Returns a Ringover user's profile, including name, email, assigned phone numbers and licence plan.

• Action
  List calls

  Returns terminated calls for your team over a date range of up to 15 days, most recent first, optionally filtered by call type.

• Action
  List contacts

  Returns the contacts in your Ringover address book (yours and those shared with you), optionally filtered by a search keyword.

• Action
  List conversations

  Returns the SMS and chat conversations in your Ringover account, optionally filtered by conversation type.

• Action
  List messages

  Returns the messages in a Ringover SMS or chat conversation, up to 1000 of the most recent.

• Action
  List users

  Returns the users on your Ringover team, including their profile details, phone numbers and licence plan. An API key without monitoring enabled returns only its own user.

• Action
  Send SMS

  Sends an SMS from one of your Ringover numbers to a phone number, immediately or at a scheduled time. Returns the ids of the message and its conversation.

• Action
  Start callback

  Starts a callback: your Ringover user's device rings first, and once they answer, Ringover dials the recipient's number.

• Action
  Update contact

  Updates an existing Ringover contact's first name, last name, company and sharing status, and optionally replaces its phone numbers.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.