Connect Tolstoy to Crisp

Both apps 46Tolstoy 28Crisp 18

• Trigger
  New Response

  Triggers when a shopper submits answers, preferences or an email through a Tolstoy AI widget.

• Action
  Add Media to Playlist

  Adds one media-library item to a playlist.

• Action
  Approve Media Draft

  Approves a completed Studio draft so it becomes a media-library item.

• Action
  Archive Media

  Archives a media-library item.

• Action
  Delete Playlist

  Deletes a media-library playlist; its media stay in the library.

• Action
  Get Brand Profile

  Returns the brand profile of a store: name, website, description, audience, colors and fonts.

• Action
  Get Credit Balance

  Returns the credits the account has left and has spent this period, per product.

• Action
  Get Inbox Email

  Returns one email of the workspace inbox in full: sender, subject, text and HTML.

• Action
  Get Model

  Returns one fashion model with its images and measurements.

• Action
  Get Product

  Returns one Shopify product from the store's Tolstoy catalog: title, description, variants and images.

• Action
  Get Products Count

  Returns the total number of products in the store, drafts and unpublished products included.

• Action
  Get Shopper Assistant Profile

  Returns the profile of the store's AI shopping assistant: name, role, goal and tone.

• Action
  Get Usage

  Returns the plan names, monthly credit allowance and credits spent this period.

• Action
  List Collection Products

  Returns the products in one Shopify collection.

• Action
  List Collections

  Returns the store's Shopify collections with their product counts.

• Action
  List Folders

  Returns the Studio projects and the folders inside them.

• Action
  List Inbox Emails

  Returns the emails in the workspace's brand-newsletter inbox, newest first.

• Action
  List Models

  Returns the workspace's fashion models and Tolstoy's stock models.

• Action
  List Playlists

  Returns the media library's playlists.

• Action
  List Stores

  Returns the Shopify stores connected to the Tolstoy workspace, with the store URL each other operation needs.

• Action
  List Themes

  Returns the store's Shopify themes; role MAIN is the live theme.

• Action
  List Tracked Brands

  Returns the competitor brands the workspace tracks in Ad Spy.

• Action
  List Video Templates

  Returns the newest saved Remotion video templates in the workspace.

• Action
  Remove Media from Playlist

  Removes one media-library item from a playlist.

• Action
  Rename Folder

  Renames a Studio project or folder.

• Action
  Rename Playlist

  Renames a media-library playlist.

• Action
  Search Products

  Searches the store's products by keyword, product ID, variant ID or SKU and returns one page of matching products.

• Action
  Unarchive Media

  Restores an archived media-library item.

• Action
  Add a User Event

  Adds an event (such as "Added item to basket") to a Crisp contact's timeline.

• Action
  Add Segments to Conversation

  Adds one or more segments (tags) to a Crisp conversation, keeping the segments it already has.

• Action
  Assign conversation

  Assigns a Crisp conversation to a chosen operator so it is routed to that person.

• Action
  Change Conversation State

  Changes a Crisp conversation's state to resolved, unresolved or pending.

• Action
  Create Conversation

  Creates a new, empty conversation in your Crisp website and returns its session ID. It appears in the inbox once a user message is sent.

• Action
  Create/Update Contact

  Creates a Crisp contact (people profile) for the given email, or updates the existing contact with that email.

• Action
  Delete conversation

  Permanently removes a conversation from your Crisp website, identified by its session ID.

• Action
  Delete people profile

  Removes a people profile (contact) from your Crisp website, identified by its people ID or email address.

• Action
  Get people profile

  Returns a Crisp contact profile, looked up by its people ID or email address.

• Action
  List conversations

  Returns one page of up to 50 conversations in your Crisp inbox, optionally narrowed by search text, inbox, assignee, status or date.

• Action
  List messages in conversation

  Returns the messages in a Crisp conversation, with optional filters to read messages before, after or around a point in time.

• Action
  List operators

  Returns every operator who is a member of the Crisp website, with each operator's name, email, role and availability details.

• Action
  Mark messages as read in conversation

  Marks messages in a Crisp conversation as read, either specific messages or all of them.

• Action
  Search for a Profile

  Searches the website's contact profiles by text (name, email and more) and returns the matching profiles.

• Action
  Search for Conversation

  Searches conversations in your Crisp website by text, segment or filter and returns the matching conversations.

• Action
  Send Note Message

  Posts a private internal note into an existing Crisp conversation, visible only to operators.

• Action
  Send Operator Text Message

  Sends a text message from an operator in an existing Crisp conversation.

• Action
  Update conversation metas

  Updates a conversation's visitor details, subject, segments and custom data. Returns Crisp's result message.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.