--- title: "Connect Todoist and Zendesk - APIANT.ai" description: "When \"New Completed Task\" fires in Todoist, your agent runs \"Add Comment to Ticket\" in Zendesk." canonical: "https://apiant.ai/connect/todoist-to-zendesk" --- # Connect Todoist and Zendesk When **New Completed Task** fires in [Todoist](https://apiant.ai/connections/todoist), your agent runs **Add Comment to Ticket** in [Zendesk](https://apiant.ai/connections/zendesk), or **New Messaging Conversation** in Zendesk to **Create Task** in Todoist. Describe the whole flow and it is built, tested on every scenario and kept running. Todoist **3** triggers Todoist **30** actions Zendesk **3** triggers Zendesk **18** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Todoist and Zendesk to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Todoist and Zendesk can do together ### From Todoist to Zendesk - When **New Completed Task** in Todoist then **Add Comment to Ticket** in Zendesk - When **New Incomplete Task** in Todoist then **Create Ticket** in Zendesk ### From Zendesk to Todoist - When **New Messaging Conversation** in Zendesk then **Create Task** in Todoist - When **New Ticket** in Zendesk then **Create Comment** in Todoist Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Todoist and Zendesk ## Triggers and actions 6 triggers · 48 actions - Trigger **New Completed Task** Triggers when a task is completed, optionally filtered by project. - Trigger **New Incomplete Task** Triggers when a new active (incomplete) task is added, optionally filtered by project. - Trigger **New Project** Triggers when a new project is created. - Action **Close Task** Completes (closes) a task. - Action **Create Comment** Adds a comment to a task or project. - Action **Create Label** Creates a new personal label. - Action **Create Project** Creates a new project. - Action **Create Section** Creates a new section within a project. - Action **Create Task** Creates a new task. - Action **Delete comment** Deletes a comment on a Todoist task or project by its ID. - Action **Delete label** Deletes a personal label in Todoist and removes it from all tasks. - Action **Delete Project** Deletes a project. - Action **Delete section** Deletes a section and all of its tasks. - Action **Delete Task** Deletes a task. - Action **Find tasks by filter** Returns the active tasks that match a Todoist filter query, such as "today | overdue". - Action **Get comment** Returns a single Todoist comment by its ID. - Action **Get label** /api/v1/labels/{label_id} - retrieve one personal label. - Action **Get Project** Returns a single project by ID. - Action **Get section** Returns a single Todoist section by its ID. - Action **Get Task** Returns a single active task by ID. - Action **List comments** Returns all comments on a Todoist task or project. - Action **List Labels** Returns all personal labels. - Action **List project collaborators** Lists everyone who has access to a Todoist project, with their name and email. - Action **List Projects** Returns all active projects. - Action **List Sections** Returns all sections, optionally filtered by project. - Action **List Tasks** Returns active tasks, optionally filtered by project, label, or filter query. - Action **Move task** Moves a task to another project, section or parent task. - Action **Reopen Task** Reopens a previously completed task. - Action **Update comment** Updates the text of an existing Todoist comment and returns the updated comment. - Action **Update label** Update a personal label's name, color, order or favorite status. Fields left blank keep their current values. - Action **Update Project** Updates an existing project. - Action **Update section** /api/v1/sections/{section_id} - rename a section. - Action **Update Task** Updates an existing task. - Trigger **New Messaging Conversation** Triggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket. - Trigger **New Ticket** Polling trigger that fires when a new ticket is created. - Trigger **New User** Polling trigger that fires when a new user is created. - Action **Add Comment to Ticket** Adds a public or private comment to an existing ticket. - Action **Create Organization** Creates a new organization. - Action **Create Ticket** Creates a new ticket in Zendesk. - Action **Create User** Creates a new user (end-user or agent). - Action **Delete Ticket** Deletes a ticket by ID. - Action **Delete User** Soft-deletes a user by ID. - Action **Get Messaging User ID** Returns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging. - Action **Get Organization** Retrieves a single organization by ID. - Action **Get Ticket** Retrieves a single ticket by ID. - Action **Get User** Retrieves a single user by ID. - Action **List Organizations** Lists organizations in the account. - Action **List Ticket Comments** Lists all comments on a ticket. - Action **List Tickets** Lists tickets in the account. - Action **Search** Runs a Zendesk search query across tickets, users, and organizations. - Action **Search Users** Searches users by query (name, email, etc.). - Action **Update Organization** Updates an existing organization by ID. - Action **Update Ticket** Updates an existing ticket by ID. - Action **Update User** Updates an existing user by ID. ## Each app on its own - [ **Todoist** Todoist task and project management. Create, update, complete, and organize tasks and projects, manage...](https://apiant.ai/connections/todoist) - [ **Zendesk** Zendesk is a web-based help desk and customer support platform for managing tickets, users, and organizations.](https://apiant.ai/connections/zendesk) Reviews ## What our customers say ## More from Todoist - [ **Todoist to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/todoist-to-trello) - [ **Todoist to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/todoist-to-zoom) - [ **Todoist to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/todoist-to-twilio) - [ **Todoist to Typeform** Build and publish online forms, surveys, and quizzes with Typeform.](https://apiant.ai/connect/todoist-to-typeform) - [ **Todoist to Webflow** Webflow is a professional website builder and CMS for designing, building, and launching responsive...](https://apiant.ai/connect/todoist-to-webflow) - [ **Todoist to Wix** The Wix website builder gives businesses of any size the tools to create, manage and grow a fully integrated...](https://apiant.ai/connect/todoist-to-wix) ## More into Zendesk - [ **HubSpot to Zendesk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-zendesk) - [ **Salesforce to Zendesk** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-zendesk) - [ **Slack to Zendesk** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-zendesk) - [ **Google Sheets to Zendesk** Google Sheets](https://apiant.ai/connect/google-sheets-to-zendesk) - [ **Gmail to Zendesk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-zendesk) - [ **Google Calendar to Zendesk** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-zendesk) Questions ## Todoist and Zendesk, answered ### ### What can start an automation from Todoist? Any of Todoist's 3 triggers in the catalog, including New Completed Task, New Incomplete Task and New Project. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Zendesk when something happens in Todoist? Any of Zendesk's 18 actions, including Create Organization, Create Ticket, Create User and Update Organization. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Zendesk to Todoist? Yes. When something happens in Zendesk, your agent can act in Todoist too. This page covers both directions: Zendesk's triggers and Todoist's actions are listed here as well. ### ### Do I have to build a connector for Todoist or Zendesk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Todoist and Zendesk without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.