Integration

Connect Timing to Intercom

When something happens in Timing, your agent does the next thing in Intercom. Describe it in plain language and the automation is built, tested on every branch and kept running.

Timing4 triggersTiming19 actionsIntercom8 triggersIntercom30 actions

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Everything your agent can do with Timing and Intercom

Triggers and actions 12 triggers · 49 actions

Trigger
New Project
Triggered when a new project is created in Timing.
Trigger
New Team
Triggered when you are added to a new team in Timing.
Trigger
New Time Entry
Triggered when a new time entry is logged in Timing.
Trigger
New Timer Started and Running
Triggered when a new timer is started and is still running in Timing.
Action
Batch Update Time Entries
Updates several Timing time entries at once — moves them to a project, retitles them, sets notes, billing status or custom fields. Anything left blank is left untouched on the entries.
Action
Create Project
Creates a new project in Timing, optionally under a parent project, and returns the created project.
Action
Create Time Entry
Logs a finished block of work in Timing between a start and end time, optionally against a project, and returns the created time entry.
Action
Delete Project
Deletes a project in Timing, along with all of its child projects.
Action
Delete Time Entry
Deletes a time entry in Timing.
Action
Find Project
Searches your Timing projects by title and returns the first match, plus the full list of matches.
Action
Find Team
Finds a team you belong to in Timing by its name and returns the first match, plus every team whose name matched.
Action
Get Activity Hierarchy
Returns a readable breakdown of what you worked on in Timing over a date range, as tab-indented text grouped by project and app with durations.
Action
List Projects
Returns the projects you can see in Timing, optionally filtered by title, team, or hiding archived ones.
Action
List Teams
Returns all the Timing teams you are a member of.
Action
List Time Entries
Returns your Timing time entries, optionally narrowed by date range, project, team member, search text or billing status.
Action
Show Latest Time Entry
Returns your most recent time entry in Timing.
Action
Show Project
Returns a single Timing project with its colour, notes, billing default, parent and child projects.
Action
Show Running Timer
Returns the timer that is currently running in Timing. Errors with a not-found if no timer is running.
Action
Show Time Entry
Returns a single Timing time entry with its times, duration, project, notes and billing status.
Action
Start Timer
Starts a running timer in Timing, stopping any timer that is already running, and returns the new entry.
Action
Stop Timer
Stops the timer that is currently running in Timing and returns the finished time entry.
Action
Update Project
Updates a Timing project's name, colour, notes, archive state or billing default. Anything left blank keeps its current value.
Action
Update Time Entry
Updates a Timing time entry — its times, project, title, notes or billing status. Anything left blank keeps its current value.
Trigger
New company
Fires when a new company is created. Poll GET /companies ordered by created_at.
Trigger
New conversation
Polls for conversations, most recently updated first. Fires for each new conversation.
Trigger
New lead
Instant trigger: fires when a new lead is created in Intercom (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New note on conversation
Instant trigger: fires when a note is added to an Intercom conversation (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New or updated contact
Polls for contacts, most recently updated first. Fires for each new or updated contact.
Trigger
New tag on a conversation
Instant trigger: fires when a tag is added to an Intercom conversation (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New tag on a user
Instant trigger: fires when a tag is added to an Intercom user (webhook). Stub ported from dev.apiant — not yet implemented.
Trigger
New ticket
Fires when a new ticket is created. Poll GET /tickets/search or /tickets ordered by created_at.
Action
Add company
Create (or upsert) a company in Intercom. POST /companies.
Action
Add note to contact
Adds a note to the specified contact as the specified admin.
Action
Add note to conversation
Adds an internal note to the specified conversation as an admin.
Action
Add tag to contact
Attaches a tag to the specified contact.
Action
Add ticket
Create a support ticket. POST /tickets.
Action
Assign conversation
Assigns the conversation to an admin or team.
Action
Close conversation
Closes the specified conversation.
Action
Create contact
Creates a new contact (role user or lead) in Intercom.
Action
Create message
Creates an admin-initiated email or in-app message to a contact.
Action
Delete company
Delete a company by ID. DELETE /companies/{company_id}.
Action
Delete contact
Deletes a contact by ID.
Action
Find admin by email
Fetches an admin's details. Lists all admins; match by email.
Action
Find contact by email
Searches contacts by email and returns matches.
Action
Find tickets
Search tickets by criteria. POST /tickets/search.
Action
Get company
Retrieve a company by ID. GET /companies/{company_id}.
Action
Get contact
Fetches a contact's details by ID.
Action
Get conversation
Fetches a conversation's details by ID.
Action
Get ticket
Retrieve a ticket by ID. GET /tickets/{ticket_id}.
Action
List companies
List all companies. GET /companies.
Action
List segments
List all segments. GET /segments.
Action
List tags
Lists all tags for the workspace.
Action
Open conversation
Opens (marks open) the specified conversation.
Action
Remove tag from contact
Detaches a tag from the specified contact.
Action
Send conversation reply
Sends a reply to the specified conversation as an admin.
Action
Snooze conversation
Snoozes the specified conversation until the given unix timestamp.
Action
Start conversation
Starts a new conversation with the specified contact.
Action
Track event
Submit a data event for a contact. POST /events.
Action
Update company
Update an existing company. PUT /companies/{company_id}.
Action
Update contact
Updates an existing contact specified by ID.
Action
Update ticket
Update an existing ticket. PUT /tickets/{ticket_id}.

Each app on its own

The other way round: Intercom to Timing