--- title: "Connect timelink to Support Board - APIANT.ai" description: "When \"New Time Entry\" fires in timelink, your agent runs \"Send Message\" in Support Board." canonical: "https://apiant.ai/connect/timelink-to-support-board" --- # Connect timelink to Support Board When **New Time Entry** fires in [timelink](https://apiant.ai/connections/timelink), your agent runs **Send Message** in [Support Board](https://apiant.ai/connections/support-board). Describe the whole flow and it is built, tested on every scenario and kept running. timelink **3** triggers timelink **24** actions Support Board **36** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want timelink and Support Board to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What timelink can start in Support Board - When **New Time Entry** in timelink then **Send Message** in Support Board - When **Updated Time Entry** in timelink then **Update Message** in Support Board Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with timelink and Support Board ## Triggers and actions 3 triggers · 60 actions - Trigger **Deleted Time Entry** Triggers when a time entry is deleted. - Trigger **New Time Entry** Triggers when a new time entry is created. - Trigger **Updated Time Entry** Triggers when a time entry is updated. - Action **Create Client** Creates a new client in timelink. - Action **Create Project** Creates a new project in timelink, optionally assigned to a client. - Action **Create Service** Creates a new service (a type of work you track time against) in timelink. - Action **Create Time Entry** Creates a time entry for a user in timelink, optionally linked to a client, project and service. - Action **Delete client** Deletes a client in timelink. - Action **Delete project** Deletes a project in timelink. - Action **Delete service** Deletes a service in timelink. - Action **Delete time entry** Deletes a time entry from timelink. - Action **Find Client** Finds clients whose details match the search text, optionally filtered by active status or ids. - Action **Find Project** Searches projects by name or other text and returns the matching projects, optionally narrowed to one client or to active/inactive projects. - Action **Find Service** Searches your timelink services by text, for example part of the service name, and returns the matching services. - Action **Find Time Entry** Searches time entries by text and optional filters such as date range, client, project, service, user and billing status, returning the matching entries. - Action **Get client** Returns a single client by its ID. - Action **Get project** Returns a single timelink project by its ID, including its client, color, acronym and active/billable flags. - Action **Get service** Returns a single service (activity type) by its ID, including name, color, acronym and billable/active status. - Action **Get time entry** Returns a single time entry by its ID, including its client, project, service, description, billing flags and start/end times. - Action **Get user** Returns a single timelink user by ID, including name, email, active status, timezone and language. - Action **List clients** Returns the clients in your timelink account, optionally filtered by search text or active status. - Action **List services** Returns the services (billable activities) in your timelink account, optionally filtered by text, active status or specific ids. - Action **List users** Returns the users in your timelink company, optionally filtered by search text, active status or specific user ids. - Action **Update Client** Updates an existing client in timelink. Only the fields you fill in are changed. - Action **Update Project** Updates an existing project's name, client, color, billing and other details. Only the fields you fill in are changed. - Action **Update Service** Updates an existing service in timelink, such as its name, color, billable or active status. - Action **Update Time Entry** Updates an existing time entry in timelink, changing only the details you fill in, such as its times, description, client, project or service. - Action **Add Conversation** Creates a new conversation. - Action **Add Note** Adds a new note to a conversation. - Action **Add User** Create a new user in Support Board. - Action **Delete Message** Deletes an existing message. - Action **Delete Note** Deletes a note from a conversation. - Action **Delete User** Deletes a user and all linked conversations and messages. - Action **Delete Users** Deletes multiple users and all linked conversations and messages. - Action **Direct Message** Sends a direct chat message. - Action **Get Agents in Conversation** Returns an array with all the agents with at least one message in the conversation. - Action **Get Conversation** Returns a conversation and the messages of the conversation. - Action **Get Conversations** Returns all the conversations. Each conversation includes the last message of the conversation. - Action **Get External Setting** Returns an external setting. External settings are saved on a dedicated database row. - Action **Get Last Agent in Conversation** Returns the last agent who answered a conversation. - Action **Get Last Message** Returns the last message in a conversation. - Action **Get Multi Setting** Returns a subsetting of another setting. - Action **Get New Conversations** Returns the conversations created after the given date/ID or with a message created after the given date/ID. Each conversation includes the last message of the conversation. - Action **Get New Messages** Returns the messages of a conversation created after the given date/ID. - Action **Get New User Conversations** Returns the user conversations created after the given date/ID or with a message created after the given date/ID. Each conversation includes the last message of the conversation. - Action **Get Notes** Returns the internal notes of a conversation. - Action **Get Setting** Returns a setting saved in the Settings area. - Action **Get Settings** Returns an array with all the settings. - Action **Get User** Returns one user's details (name, email, type, extra details) by user ID via api.php function=get-user; returns false when the user does not exist. - Action **Get User Conversations** Returns the conversations of a user. Each conversation includes the last message of the conversation. - Action **Google Translate** Translates multiple strings via Google Translate. - Action **Login** Logins a user or agent. A user can log in in two ways: via email and password, or via user ID and token. The last value of the response is the encrypted login data ready to be stored in the sb-login cookie. Use the function SBF.loginCookie(response[1]); to store it. Returns false if login is unsuccessful. - Action **Push Notification** Sends a Push notification to an agent, a group of agents, or all agents. Push notifications must be enabled in the settings area. - Action **Search Conversations** Returns the conversations matching the search. - Action **Search User Conversations** Returns the conversations of the given user ID that matches the search terms. - Action **Send Message** Adds a new message to an existing conversation. - Action **Telegram Send Message** Sends a message to Telegram. - Action **Update Conversation Agent** Assigns or update the agent assigned to a conversation. - Action **Update Conversation Department** Updates the department of a conversation. - Action **Update Conversation Status** Updates the status code of a conversation. - Action **Update Message** Updates an existing message. - Action **Update User** Updates the details of an existing user. - Action **WhatsApp Send Message** Sends a message to a WhatsApp number. ## Each app on its own - [ **timelink** timelink is a time recording tool that optionally uses a physical touch display as an input device.](https://apiant.ai/connections/timelink) - [ **Support Board** Support Board is a communication and chat platform powered by artificial intelligence-driven chatbots.](https://apiant.ai/connections/support-board) Reviews ## What our customers say ## More from timelink - [ **timelink to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/timelink-to-trello) - [ **timelink to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/timelink-to-zoom) - [ **timelink to Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connect/timelink-to-twilio) - [ **timelink to Typeform** Build and publish online forms, surveys, and quizzes with Typeform.](https://apiant.ai/connect/timelink-to-typeform) - [ **timelink to Webflow** Webflow is a professional website builder and CMS for designing, building, and launching responsive...](https://apiant.ai/connect/timelink-to-webflow) - [ **timelink to Wix** The Wix website builder gives businesses of any size the tools to create, manage and grow a fully integrated...](https://apiant.ai/connect/timelink-to-wix) ## More into Support Board - [ **HubSpot to Support Board** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-support-board) - [ **Salesforce to Support Board** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-support-board) - [ **Slack to Support Board** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-support-board) - [ **Google Sheets to Support Board** Google Sheets](https://apiant.ai/connect/google-sheets-to-support-board) - [ **Gmail to Support Board** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-support-board) - [ **Google Calendar to Support Board** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-support-board) Questions ## timelink and Support Board, answered ### ### What can start an automation from timelink? Any of timelink's 3 triggers in the catalog, including New Time Entry, Updated Time Entry and Deleted Time Entry. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Support Board when something happens in timelink? Any of Support Board's 36 actions, including Send Message, Update Conversation Agent, Update Conversation Department and Update Conversation Status. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Support Board to timelink? Support Board has no triggers in the catalog today, so automations start in timelink. If you need the other direction, ask: your agent reads Support Board's API documentation and adds it. ### ### Do I have to build a connector for timelink or Support Board? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use timelink and Support Board without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.