Integration
Connect TimelinesAI to Retently
When something happens in TimelinesAI, your agent does the next thing in Retently. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want TimelinesAI and Retently to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What TimelinesAI can start in Retently
When New Incoming Chat in TimelinesAI
then Create or Update Customer in Retently
When New Outgoing Chat in TimelinesAI
then Apply Tag to Response in Retently
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with TimelinesAI and Retently
Triggers and actions 6 triggers · 17 actions
Trigger
New Incoming ChatTriggers when a new incoming chat is created.
Trigger
New Outgoing ChatTriggers when a new outgoing chat is created.
Trigger
New Received MessageTriggers when a new incoming message is received.
Trigger
New Sent MessageTriggers when a new message is sent.
Trigger
New Uploaded FileTriggers when new uploaded_file is created.
Trigger
New Whatsapp AccountTriggers when new whatsapp_accounts is created.
Action
Send Uploaded File to Existing ChatSends uploaded file to existing chat.
Action
Apply Tag to ResponseAdds a tag to a survey response.
Action
Apply Topic to ResponseAdds a topic to a survey response.
Action
Create or Update CustomerCreates a Retently customer, or updates the existing customer with the same email address, including tags and custom properties.
Action
Delete CustomerDeletes a customer and all their associated data from Retently, identified by email address.
Action
Find CompanyFinds a Retently company by its website domain (or company ID) and returns its full record.
Action
Find Customer by EmailReturns up to 20 Retently customers that match the specified email address.
Action
Get campaign reportReturns NPS/CX score and response-volume report data for a campaign over a date range.
Action
Get CompanyFetches a company by ID. An error occurs if the company is not found.
Action
Get CustomerFetches a customer by ID. An error occurs if the customer is not found.
Action
Get feedbackRetrieves a single survey response (feedback) by its Retently ID.
Action
Get latest scoreReturns the most recent NPS/CX score snapshot for the account or a given campaign.
Action
List CampaignsLists the survey campaigns in the Retently account.
Action
List CompaniesReturns all companies in the Retently account, with industry, tags, NPS/CSAT/CES metrics and customer counts.
Action
List CustomersReturns the account's customers, optionally narrowed by email, creation date range or a customer property filter.
Action
Resubscribe customerResubscribes a customer that was previously unsubscribed by the account owner via the API or in-app.
Action
Unsubscribe CustomerUnsubscribes a customer from receiving future Retently surveys, optionally recording an opt-out message.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
TimelinesAI and Retently, answered
What can start an automation from TimelinesAI?
Any of TimelinesAI's 6 triggers in the catalog, including New Incoming Chat, New Outgoing Chat, New Received Message and New Sent Message. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Retently when something happens in TimelinesAI?
Any of Retently's 16 actions, including Create or Update Customer, Apply Tag to Response, Apply Topic to Response and Find Company. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Retently to TimelinesAI?
Retently has no triggers in the catalog today, so automations start in TimelinesAI. If you need the other direction, ask: your agent reads Retently's API documentation and adds it.
Do I have to build a connector for TimelinesAI or Retently?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.